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“Absolutely perfect!”

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Hilton Los Cabos Beach & Golf Resort
Ranked #5 of 43 Hotels in San Jose del Cabo
Certificate of Excellence
Reviewed July 24, 2014

Stayed here for 5 days in July. And wow, its just amazing. I've read a few reviews of people who had "nightmare" experiences here. Scattered in among all the amazing reviews. I'm convinced that those people were dropped off at a different hotel, and just thought it was the Hilton. The service here was the most amazing I've ever experienced. I travel a lot, and stay mostly at Hiltons. I've never been anywhere this spectacular. EVERYONE is nice, servers remember who you are from day to day. Names, drink preferences. The rooms are gorgeous, clean and have great views. The pool has one of the most spectacular views I've ever seen. And how can you not love a place that hands you a "welcome margarita" as you get out of your cab, and the bags meet you at the room while you sip this wonderful drink?! I doubt I'll ever stay anywhere except this hotel in Cabo!

  • Stayed: July 2014, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Liz L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,946 - 1,952 of 4,429 reviews

Reviewed July 23, 2014 via mobile

Met or exceeded my expectations and every way. Rooms, pools, food, view, beach, etc...only reason to leave the hotel is trips into cabo or activities.staff were friendly as well. Very open resort. Had a great time every day! Beach has some killer waves and a bit of an undertow, but beautiful.

Stayed: July 2014
2  Thank Aaron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this reviewResponded July 28, 2014

Thank you for writing a review. We are glad to know that you enjoyed your stay with us during your vacation. We look forward to seeing you upon your return visit, as well as creating another enjoyable environment for your vacation needs.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

The staff at the Hilton were absolutely the best!!! The grounds were immaculate, i received turn down service every night, and the food was delicious. The management is on top of everything so nothing is left to chance and all the staff do their part. The overall design of the hotel was great. Amazing views from everywhere in the hotel. All 3 restaurants overlooked the the pool and beach. I really could just relax by the beautiful pool or stunning beach and turn the engines off. I highly recommend for couples, singles, and families. Thanks Hilton Staff!!

  • Stayed: July 2014, traveled solo
    • Location
    • Cleanliness
    • Service
2  Thank rbcmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2014

Stunning views, elegantly appointed guest rooms, gorgeous pool and beach area, and the absolute BEST service--friendly, attentive, and genuinely interested in customer satisfaction. Can't wait to go back!

  • Stayed: July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
2  Thank Shannon Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this reviewResponded July 23, 2014

Thank you for your review. We are happy to see that you enjoyed your vacation with us. We pride ourselves on our service, and are pleased to see that you noticed our dedication. We cannot wait to have you back on your return visit!

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Reviewed July 22, 2014

I have been to the Hilton Los Cabos Beach Resort twice (February and July). Both trips were family trips. I love this resort because it's nice without being too stuffy. There are lots of amenities and the kids space is great. There are 2 pools and since they changed the chair reservation policy (you can no longer put towels out at night to reserve your chair) there is no major rush to get down to the pool. Our second trip we bought the package that includes the buffet breakfast - and it was a great deal. I eat gluten free and the staff was so accommodating and thoughtful. It made a huge difference. Make sure you check out Flora Farms - it's a bit of a drive but truly worth it to have a great dinner off-campus. Also make sure you stay in an ocean view room. The first time we were way in the back looking off to the side of the resort next door. The ocean front really makes a difference. I would also recommend the hotel offer legitimate free wifi - in this day and age it is expected.

Room Tip: Choose a higher floor and ocean front or ocean view.
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  • Stayed: August 2013, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank oakforest2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2014

This resort is beautiful. The pool is great and it has a magnificent beach. The nightly rate in July was good, but its the amenities that get you. A drink at the swim up pool bar is around $13. Breakfast buffet is $28, unless you are a Hilton Gold Member. Swim up bar service ends fairly early so if you want to stay out at the pool at night, you need to order from a waiter and one waiter serves the whole pool area and room service. There were a few times that service in the evening at the pool took an hour or more to get a drink. I recommend bringing your own booze, but there is a $20 corking fee for wine if you bring it into the restaurant or bar.

Room Tip: The rooms are beautiful!
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  • Stayed: July 2014, traveled on business
    • Value
    • Cleanliness
    • Service
2  Thank Sheri P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this reviewResponded July 23, 2014

Thank you for your review. We are pleased to see that you appreciated the beauty of our property. We strive to upkeep the grounds and interior of our resort. We apologize that the amenities were not to your satisfaction. If you would like, please contact our hotel directly to speak more about your experience by emailing enjoy.loscabos@hilton.com. We look forward to hearing from you.

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Reviewed July 20, 2014

My husband and I attempted to stay at this hotel for a portion of our honeymoon and after the worst customer service, continually being ripped off and lied to by the concierge (they scam you with the taxis. . . Take the tourist bus for $2), bed bugs, a disgusting smoke smell all throughout the property, a broken kitchenette (missing half the inventoried dishes and cabinets literally falling off the hinges), electricity outage (including air conditioning) with no concession, stains on the bedsheets and all pool layout beds, paper thin walls, non-sliding doors (skreetching), all unfiltered water, roaches by the pool, and being stuck in between the 2 towns right off the highway (literally nothing near by and you cannot walk anywhere as its a highway), we ended up flying home early to cut our losses. The week before we had stayed in Cabo San Jose and had a fantastic experience so we were excited to try the Hilton and be closer to Cabo San Lucas and it was terrible and disgusting! When we complained about all of out issues, nothing was done to fix anything and we could not get our money/points back on the nights we didn't stay for after we left. The hotel description and pictures are completely misleading!!! Stay in Cabo San Jose (calm and quiet with newer properties and retail/restaurant developments or Cabo San Lucas with the "typical" Cabo party atmosphere.

  • Stayed: June 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Megan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this reviewResponded July 23, 2014

Thank you for the review, and we apologize for your experience. While many of our guests appreciate that we have more of a resort type feel away from the crowds and noise of an inner city, we understand that those who want fast access to a city may desire a closer location. We apologize that the customer service was not to your satisfaction, and would like to speak with you further. If you would like to speak about your experience, we encourage you to please contact the resort directly at enjoy.loscabos@hilton.com. Please provide your room number and the dates that you stayed so that we can fully investigate this issue.

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Additional Information about Hilton Los Cabos Beach & Golf Resort

Address: Carretera Transpeninsular Km. 19.5, San Jose del Cabo 23447, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in San Jose del Cabo
#3 Business Hotel in San Jose del Cabo
#4 Family Hotel in San Jose del Cabo
#4 On the Beach Hotel in San Jose del Cabo
#4 Luxury Hotel in San Jose del Cabo
#4 Top resorts Hotel in San Jose del Cabo
#5 Spa Hotel in San Jose del Cabo
Price Range: $212 - $696 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Los Cabos Beach & Golf Resort 4.5*
Number of rooms: 375
Official Description (provided by the hotel):
Discover award-winning hospitality at Hilton Los Cabos Beach & Golf Resort-only 25 minutes from San Jose del Cabo International Airport (SJD). Our Cabo San Lucas resort is located on a tranquil swimming-allowed inlet bay between the towns of Cabo San Lucas and San Jose del Cabo, and provides the action of the city and a soothing escape from the hustle of daily life. Relax in the sun beside our signature infinity pool, where our Pool Concierge attends to your every need, whether it's a fresh towel or a tasty fruit pop to help you cool down. With an excellent Kids Program, there are specially designed activities for guests aged 4-12. Choose from a wealth of dining options at this Los Cabos resort's four restaurants. Indulge in innovative massage treatments at Spa Oasis. ... more   less 
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Also Known As:
Hilton Los Cabos Beach & Golf Hotel San Jose Del Cabo
Hilton Los Cabos Beach And Golf Resort
Hilton San Jose Del Cabo
Hilton Los Cabos Beach Resort
San Jose Del Cabo Hilton
Hilton Cabo
Hilton Los Cabos Beach & Golf Resort San Jose Del Cabo

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