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Hilton Los Cabos Beach & Golf Resort
Ranked #5 of 43 Hotels in San Jose del Cabo
Certificate of Excellence
Reviewed March 14, 2013

Certainly this place will please your soul if you are looking to relax. It is a fine hotel with just enough to be classy yet not stuffy. We feel it is more suited for adults than families, but that might change if we were to visit during spring break. We've celebrated our anniversary here for 5 years every February. Love the ambiance, whale watching, service, beach walks and corridor. Our last stay we noticed it was a little more run down - but at the time 1/2 of our floor was being remodeled. Cabo is a happy place and the Hilton only adds to that happiness!

P.S. We use the spa each time and it is fab!

  • Stayed: April 2012, traveled as a couple
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2  Thank qsd6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this reviewResponded March 15, 2013

Thank you for the great review. We are happy that you found our resort to be relaxing and classy. We appreciate your loyalty to us by returning each year for your anniversary, and thank you for your for understanding as we updated our grounds. We look forward to seeing you next February.

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2,666 - 2,672 of 4,397 reviews

Reviewed March 14, 2013

This resort is fabulous. Everything in the prior reviews is true. In fact, the reviews don't do it justice. You have to see it for yourself. Everything is top notch. A word of caution if you are a first time visitor to Cabo. Beware of the time share salesmen. They are very aggressive and will ruin your trip if you are not careful. We were approached in the airport by someone we thought was a taxi booker. He was not. The taxi stand is outside. These people will offer you a free ride to your hotel and other enticing gifts in exchange for 90 minutes of your time to see a sales presentation. They will promise that there will be no pressure to buy anything. DON'T BELIEVE IT. There will be a lot of pressure and these people can be quite nasty. They did make good on the gifts they offered us but the whole "sales presentation" experience was quite unpleasant and not one that I want to repeat.

We played golf at the Palmilla Golf Club and it was fabulous. I'm a beginner golfer and there were holes that were easy enough for me to play and challenging enough for my husband who is a much better golfer. We can't wait to come back to the Hilton and experience more of the beauty of Cabo and this wonderful resort.

  • Stayed: March 2013, traveled as a couple
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2  Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this reviewResponded March 15, 2013

Thank you for the wonderful review you gave us. We are so pleased that you found the resort to exceed your expectations. We appreciate the helpful tip to all future and returning guests regarding the transportation from the airport. As you said, you cannot wait to return to our resort, and we cannot wait to have you back.

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Reviewed March 14, 2013 via mobile

We have spent 10 days at this magnificent resort. The service was extraordinary. The food wonderful. Only slightly negative is that guests get up very early to reserve their seat at the pools. No problem for us as we get up early to exercise in their great fitness facility. Highly recommend.

  • Stayed: March 2013
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1  Thank Shayne U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this reviewResponded March 15, 2013

Thank you for taking the time to review your ten-day stay with us. We are so pleased that you found the service to be extraordinary, the food wonderful and that you were able to take advantage of the exercise facility. We do hope that you will return to stay with us in the future.

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Reviewed March 14, 2013

This property is very nice but a few of things need to be worked on:

1. Smoking or non-smoking rooms:

We reserved a deluxe non-smoking room with great views and a balcony. When you read the "Room Details", all rooms are described as non-smoking on the "For Your Comfort" list which gets confusing since there are smoking rooms available. The two roooms on either side of us were smoking rooms. Apparently, it also means smoking on the balcony and not just inside your own room as the guests in the room on one side smoked on the balcony which meant we could not sit on our balcony and had to keep our balcony doors closed since the smoke smell was drawn right in.

I called the front desk and they told me that the room next to us was a non-smoking room and they would move us to another room since those guests were smoking. I refused that offer as we loved the room we had been in for 5 days (and we had 5 more to go!) and the smokers had just arrived that day. I suggested they move the smokers but that did not happen. The person speaking to me said he would call the guests and ask them to stop smoking. However, at a closer look at the sign outside of the room, it WAS a smoking room so they continued to smoke - not inside the room but on the balcony - and even leaving their filled ashtray outside on the balcony each day.

It seems that smoking and non-smoking rooms are side by side and that smoking is allowed on the balconies and that impedes the comfort of being a non-smoker and sitting on the balcony we have paid for.

2. Internet access issues:

We paid for the internet access upon arrival (we were reimbursed this cost as it rarely worked for us) and, as others have said here, there were issues with it. We could not send email but we could receive email and this was such a frustration for us as we still needed to stay in touch with people for business purposes. The business center people did try to help us for several hours for several days which took away lots of our vacation time. They kept telling us it was our internet server having the problem, but we did not think so. It was kind of them to not charge us for the brief service we did have, but it should work and we agree with others who have said there should be no per day charge anyway.

3. Price for breakfast:

On our first morning there we had breakfast at the hotel - good, but very expensive if you wanted to actually have something more than coffee and pastry. This turned out to be a good eye-opener for us as we discovered several great places in San Jose del Cabo with delicious full Mexican (or French) breakfasts for a third of the price charged at the Hilton. Discovering that, we only had one dinner (room service) at the Hilton since we found great restaurants for dinner which did not go over the top for prices and yet the meals were amazing. So, all in all, a negative issue at high breakfast prices, turned out to be a positive thing for us.

To summarize:

Would we go back to the Hiiton Los Cabos?

Absolutely! However, they need to re-think the smoking policy and the descriptions of non-smoking for all categories of rooms and then still have smoking rooms intermingled with non-smoking. If smoking is allowed in the ROOM, then that's where it should stay (with doors closed) since balcony smoking really makes it smoking on everyone's balcony and with smoke entering non-smoking rooms.

Internet issues need to be resolved and the charging policy needs to be re-evaluated.

Finally, please consider making meal pricing (at least breakfast) more reasonable if you want guests to stay on the property for breakfasts.

  • Stayed: February 2013, traveled as a couple
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4  Thank Marianna2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this reviewResponded March 18, 2013

Firstly, thank you very much for choosing our resort as your vacation destination. We appreciate your taking the time to review your stay and are very sorry to hear that you had several concerns about your experience . We are very thankful for your notes and will, of course, keep your thoughts in mind as we continue to grow and improve. We would appreciate the opportunity to discuss some of these matters further, as it is very important to us, if you would please contact the resort at enjoy.loscabos@Hilton.com. Thank you again so much for your review – we would be honored to have you back.

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Reviewed March 13, 2013

This place is located just off the main road that runs down the coastline. The resort towers over the oceanside. There are two infinity pools that overlook the ocean and the views are worth every penny. Food is amazing and there are 4 restaurants at the resort alone! Centrally located to most attractions. If you want to play golf while here, get the 3 round package deal- totally worth it.

Stayed: March 2013, traveled as a couple
3  Thank Pgaclay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this reviewResponded March 14, 2013

Thank you for a wonderful review. We are so happy you felt that your money was well spent by vacationing at our resort in Los Cabos. Our location between San Jose del Cabo and Cabo San Lucas makes it perfect for visiting so many of the area's top attractions. We hope you will be back to stay with us for another trip.

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Reviewed March 13, 2013

We really enjoyed our week at the Hilton Los Cabos.
Check-in (with complimentary margaritas!) was a breeze.
The staff (especially Juan Carlos!) is excellent.
The food (especially the fish tacos!) is delicious.
It was so relaxing-- poolside overlooking the beach.
A.M. yoga on the beach was fantastic.
It is a quick ride to Cabo San Lucas and San Jose de Los Cabos. Both towns are fun, but the resort is so great, we had a hard time leaving it!

  • Stayed: November 2012, traveled with friends
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1  Thank DAKBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this reviewResponded March 15, 2013

Thank you for taking a few moments to leave us a review of your stay. We are pleased that you enjoyed your week with us. It seems that in your review, your covered all the bases of what we offer. We work to provide wonderful customer service, delicious food, a great experience all in a relaxed setting. We would love to have you back to stay with us again in the future.

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Reviewed March 12, 2013 via mobile

Every room has a view. The infinity pool is amazing and had swim up bars. Great lounge chair service if you don't want to move. Restaurants are great. Fitness center has great equipment... Overall, a NICE hotel!

  • Stayed: March 2013
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Thank rachmeal03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this reviewResponded March 14, 2013

Thank you for the great review. We are so happy that you enjoyed so much about the resort from the swim-up bars at the infinity pool to the restaurants and fitness center. We hope you will stay with us again.

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Additional Information about Hilton Los Cabos Beach & Golf Resort

Address: Carretera Transpeninsular Km. 19.5, San Jose del Cabo 23447, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in San Jose del Cabo
#3 Business Hotel in San Jose del Cabo
#4 Luxury Hotel in San Jose del Cabo
#4 On the Beach Hotel in San Jose del Cabo
#4 Family Hotel in San Jose del Cabo
#4 Top resorts Hotel in San Jose del Cabo
#5 Spa Hotel in San Jose del Cabo
Price Range: $207 - $687 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Los Cabos Beach & Golf Resort 4.5*
Number of rooms: 375
Official Description (provided by the hotel):
Discover award-winning hospitality at Hilton Los Cabos Beach & Golf Resort-only 25 minutes from San Jose del Cabo International Airport (SJD). Our Cabo San Lucas resort is located on a tranquil swimming-allowed inlet bay between the towns of Cabo San Lucas and San Jose del Cabo, and provides the action of the city and a soothing escape from the hustle of daily life. Relax in the sun beside our signature infinity pool, where our Pool Concierge attends to your every need, whether it's a fresh towel or a tasty fruit pop to help you cool down. With an excellent Kids Program, there are specially designed activities for guests aged 4-12. Choose from a wealth of dining options at this Los Cabos resort's four restaurants. Indulge in innovative massage treatments at Spa Oasis. ... more   less 
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Also Known As:
Hilton Los Cabos Beach & Golf Hotel San Jose Del Cabo
Hilton Los Cabos Beach And Golf Resort
Hilton San Jose Del Cabo
Hilton Los Cabos Beach Resort
San Jose Del Cabo Hilton
Hilton Cabo
Hilton Los Cabos Beach & Golf Resort San Jose Del Cabo

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