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“Good for Overnight Stay”

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Hotel & Suites Las Palmas
Ranked #35 of 43 Hotels in San Jose del Cabo
Certificate of Excellence
Reviewed January 9, 2013

It's kinda like the motels you'd find in a small town along the highway in North America... Fine for an overnight stay for us. We arrived early evening and wanted to explore San Jose the next day before we headed to Cabo San Lucas. The room was clean enough, beds fine, everything worked, no real complaints. We, family of 4, shared two queen beds, had to pay extra for my 14 yr old, but only got vouchers for two breakfasts, which was just scrambled eggs, tortilla and coffee. The little pool area was a nice touch but we didn't use it as it was too cold when we were there.

Room Tip: They all face the main road but it wasn't noisy.
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  • Stayed: January 2013, traveled with family
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Thank yr66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio N, Manager at Hotel & Suites Las Palmas, responded to this reviewResponded November 13, 2014

Dear Guest,

We are glad to see that you enjoyed your stay with us. We want you to know that we have been improving our service and the Complimentary American Breakfast, has a whole new menu!

We look forward to seeing you soon and to prove you we can do better!

Best,
Hotel & Suites Las Palmas Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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32 - 38 of 93 reviews

Reviewed January 6, 2013

Pros:
Excellent price
Good location - only 15 min walk from centre
Nice pool area
Good food in the restaurant
Excellent restaurants within 5 min walking distance

Cons:
Not enough seats at breakfast
Very indifferent service in the restaurant

  • Stayed: December 2012, traveled solo
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2  Thank HTH_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio N, Manager at Hotel & Suites Las Palmas, responded to this reviewResponded November 13, 2014

Dear Guest,

Thank you so much for your compliments, we understand your discomfort and can only hope that in the future you change your mind and give us the opportunity to serve you again and have a better impression of our services.

We can assure you that we have been improving our services and we also have a brand new menu!

Looking forward to seeing you soon.

Sincerely
Hotel & Suites Las Palmas Manager

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Reviewed January 2, 2013

Thought this place was very reasonable for the area and a last minute booking during busy season. Room is quite nice and we got a free upgrade to a suite. Clean, newer, updated. No elevator but didn't matter much since they were nice enough to carry all of our luggage up for us. Tip: book the AAA rate even if you don't have AAA, they didnt ask to see our card. We piad $60 w/ the aaa discount.

  • Stayed: January 2013, traveled as a couple
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1  Thank john_donk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio N, Manager at Hotel & Suites Las Palmas, responded to this reviewResponded November 13, 2014

Dear Guest,

We are glad to see that you enjoyed your stay with us. Our location is ideal for exploring everything Cabo has to offer, hope you took advantage of that!

Looking forward to see you soon!

Regards
Hotel & Suites Las Palmas Manager

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Reviewed October 27, 2012

We enjoyed our stay here. The room, which was a suite, was spacious and very clean. Breakfast was included in the price of the room. I would recommend staying at the Best Western Las Palmas if you don't want to over pay for a hotel while in Los Cabos. The housekeeping did an excellent job of cleaning our room each morning. The front desk staff were very helpful reommending restaurants both tourist and non-tourist. I would recommend this hotel if you don't want to stay on the beach.

  • Stayed: October 2012, traveled as a couple
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1  Thank AHollis64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio N, Manager at Hotel & Suites Las Palmas, responded to this reviewResponded November 13, 2014

Dear Guest,

Thank you so much for your compliments, we appreciate it!

Our talent works hard to make each of our guests feel comfortable throughout their stay, we will let know everyone about your good comments; that make us work even harder to exceed your expectations about our hotel and service.

Hope next time you visit Los Cabos can give us the opportunity to serve you again!

Sincerely
Hotel & Suites Las Palmas Manager

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Reviewed May 23, 2012

Pros:
Breakfast was good
Pool are decent
Good location for catching the bus and or walking to stores or downtown
Price

Cons:
Bed was hard
Shower sprayed all over the place.
Front desk staff was alright. Not very friendly and we felt like we were at a car lot when one of the staff was trying to pressure us into booking an excursion. I hated that feeling when at my hotel!

Overall we couldnt beat the price and it was clean and in a good/safe location but would opt to pay more for something else next time.

  • Stayed: May 2012, traveled as a couple
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4  Thank Deamia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio N, Manager at Hotel & Suites Las Palmas, responded to this reviewResponded November 13, 2014

Dear Guest,

Thank you for letting us know about your discomfort we truly apologize for not exceeding your expectations. Since your last visit we have been improving our service, we work hard to make each of our guests comfortable during their stay.

We already noted all of your points and we will channel them to their respective departments.

We look forward to have the opportunity to serve you again.

Sincerely

Hotel & Suites Las Palmas Manager

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Reviewed May 7, 2012

A very good hotel for the price. Rooms are very clean and furnished with all the basics. Best to ask for a room with a balcony. They have double windows so you have no noise from the main avenue. Breakfast was excellent. What really bowled me over was the quality of the service. Far better than any 5 star resort. From the front desk to maintenance and housekeeping everyone replied to all requests immediately. While not on the beach if you are on a budget this is the place to stay

  • Stayed: May 2012, traveled on business
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1  Thank acamacho1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio N, Manager at Hotel & Suites Las Palmas, responded to this reviewResponded November 17, 2014

Dear Guest,

Thank you for sharing your experience at our hotel, and for taking the time to highlight the wonderful service recieved from our staff. Your feedback give us a wonderful chance to celebrate with our team members, they will be delighted to hear you were so impressed with your experience.

We look forward to your next stay with us!

Sincerely,
Hotel & Suites Las Palmas Manager

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Reviewed May 4, 2012

We chose this hotel based on price, reviews, and proximity to airport, and it suited our needs precisely! We took the Cabo Express shuttle bus from the airport, $13 US each. By the way, US dollars are accepted almost everywhere, but your change will be in pesos. The facility is just what you would expect of a Best Western, attractive, clean and pleasant, with terra cotta tiles, white walls, and uncluttered decor. The desk staff was friendly, spoke English, and didn't laugh at our attempts to resurrect our high school Spanish. Almost all of the rooms are on the second floor, and there is no elevator, but there are always porters available to carry your gear. The first room we stayed in was small, had one bed with a wonderful pillow top mattress, a TV with a few English channels, and was immaculately clean. No view, but we had little time to enjoy one anyway. On the return stay, our room was larger and had a view of the ocean several miles away, had two queen beds with traditional mattresses, and again, was immaculate. Even though it faced the 4-lane street, we had no problems with noise. While we didn't use the pool, it looked very clean and resort-like, and was on the upper level away from the street. We ladies walked down the busy street to WalMart and various stores and felt quite safe. The included breakfast cooked to order was very good, and in fact we ate at the same little restaurant one evening. The restaurant has computers on the upper level with internet, so we were able to access our boarding passes. The next morning we printed our boarding passes at the front desk. The desk staff called a taxi for us, $20 US to the airport.

All of this being said, here are the pros: VALUE! CLEAN! WALMART a few blocks away! Nice staff. Internet. Hot breakfast. Air conditioned. Cons: Not a self-contained resort destination. Few dining choices in neighborhood. No elevator. No beach.

We would definitely stay again.

Room Tip: If you have mobility issues, think twice about staying here. Our rooms were a good walk away, and r...
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  • Stayed: April 2012, traveled with friends
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1  Thank Maihridh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio N, Manager at Hotel & Suites Las Palmas, responded to this reviewResponded November 17, 2014

Dear Guest,

Thanks for posting on Trip Advisor! We love to provide our guests with truly memorable experiences, and we are happy to hear we were such a great surprise to you! I’m delighted to hear you enjoyed our convenient location, close proximity and accessibility to Walmart and to the airport.

We look forward to have the opportunity to serve you in your next visit to Los Cabos.

Regards,
Hotel & Suites Las Palmas Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel & Suites Las Palmas

Address: Carretera Transpeninsular KM 31 | Col. Magisterial, San Jose del Cabo 23400, Mexico (Formerly BEST WESTERN Hotel & Suites Las Palmas)
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in San Jose del Cabo
Price Range: $54 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel & Suites Las Palmas 3*
Number of rooms: 85
Official Description (provided by the hotel):
Our hotel is located in San José del Cabo, just 15 minutes away from the international airport. Our rooms are equipped with everything necessary for a pleasant stay for business or pleasure. We offer coffee service and free wireless internet in every room. Enjoy a fresh american buffet breakfast every morning and an outdoor swimming pool to make your day more pleasant. Our location is ideal, being close to shopping centers, grocery stores, restaurants, banks and other basic services at walking distance. San Jose's city center is located just 5 minutes away as is the beach and main golf courses. Suites las Palmas is commited to our planet by making green environmental practices: We save energy by using peek surpressor harmonizers, saving bulbs and photocells. Likewise, we use solar panels to heat water in our rooms and outdoor pool, in addition to a good recycling practice. ... more   less 
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Also Known As:
Best Western Hotel And Suites Las Palmas
Hotel Las Palmas
Suites Las Palmas
Hotel & Suites Las Palmas Los Cabos/San Jose Del Cabo

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