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“Paradise Paradise Paradise” 5 of 5 bubbles
Review of Casa del Mar Golf Resort & Spa

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Casa del Mar Golf Resort & Spa
Ranked #23 of 40 Hotels in San Jose del Cabo
Certificate of Excellence
Stockton, California
1 review
“Paradise Paradise Paradise”
5 of 5 bubbles Reviewed September 12, 2013

How does one explain having a peice of Heaven on Earth? One simple word Zoetry. What better way to spend our 18th Anniversary than in Paradise. It seems like a Dream, with such wonderful staff, pools and meals. Special Thanks to Karim, Caeser, and Pablo for making it all come true.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kerock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoetry_Casa_del_Mar, General Manager at Casa del Mar Golf Resort & Spa, responded to this review, October 3, 2013
Dear Kerock,

Niltze/Greetings!

We definitely love the title of your review. Thank you so much for your time in writting such a wonderful post. If there is anything we can do to help make your next stay even better please let us know. It has been our pleasure to serve you.

Namastè,

Alain Berthelot
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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828 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 8, 2013

We had a very relaxing, wonderful stay at Zoetry casa del mar. Our suite was lovely, room service excellent, property was stunning as described and the staff were superb. Some of the excellent staff included Heriberto, Cesar, Norma and Gloria (Spa). One of the most helpful staff members was the concierge Maria Elena, her warm, enthusiastic, and very helpful tips were very useful. She's a real treasure and an asset to the resort.
Now for some ways the vacation could've been better and suggestions to improve the resort: they need to provide a shuttle between the resort and Dreams as well as to the towns of Cabo and San Jose del Cabo. Taxi prices are v.Expensive. The house wines were a disappointment and could be much better. Also while the food was healthy, it could be tastier, and the menu in the restaurants could use some more variety. The free coupons we received were useless and could only be used if we made additional purchases, which was a disappointment and seemed a bit of a rip off.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mini7360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoetry_Casa_del_Mar, General Manager at Casa del Mar Golf Resort & Spa, responded to this review, September 9, 2013
Dear mini7360,

Thank you for your words. Rest assured that we will pass your kind comments to all the people mentioned in your review. We thank you for choosing us, as your relaxing spot in San Jose del Cabo. We hope to see you in a near future at this Desert-Oasis by the Sea of Cortez.

Namasté,

Alain Berthelot
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Beach, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed September 6, 2013

My husband surprised me with a trip to Zoetry for my Birthday. I was ver excited to go back to Mexico since we were married in Riviera Maya in May and had an amazing time.

Positives: the place was very quiet, no kids and no crowds. They have 2 very nice pools and you can get a lounge chair anytime. It is very quiet and relaxing.

Negatives: our Ocean Front Suite was extremely small and disappointing. There are 2 restaurants, and the food at both was at best mediocre. There were many seafood offerings and seafood is my favorite but it was uneatable. It was very fishy and over cooked every time. I tried different dishes hoping to find something good and was unable to. We also were hoping for good Mexican food while we were there but were told that was only offered on Fridays. The alcohol selection is very limited, they only have 2 beers, Corona and Pacifico so hopefully you like one of the two.
The service was also not great which is disappointing from a 4 star place. Not very friendly, just enough to get by and we had to ask for things more than once to get anything we wanted.
I would definitely not recommend this place, my husband and I will not be going back and I wish I would have read more reviews like this.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank Carla F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed September 6, 2013

Just got back from 4 days at Zoetry and not impressed. I have been to a few 3, 4 and 4 1/2 star all inclusives in different parts of Mexico and I would give this place maybe 3 stars.

Food...just average, really only one resteraunt, the other that they call a resteraunt is a pool side area with outdoor seating only. The menus are severly limited. They try to make fancy cuisine at which they fail pretty miserably. We tried pretty much everything they had to offer and none of it was very good. The seafood was terrible, from lobster to shrimp to sea bass none of it cooked properly. The steak was overcooked EVERY time, ordered rare and it came out cooked thru and thru all 3 times. Lack of variety was also an issue, what kind of place in Mexico doesnt even seve Mexican food? We were wanting good Mexican food so bad that it was the first meal we ate when we returned to LA. Lastly the one actual resteraunt requires men to wear pants for dinner, which is fine except the resteraunt is half indoors and half outdoors with open windows and doors letting in all that great 90 degree weather and humidity, no AC just a couple of ceiling fans. Nothing like sitting at dinner in pants, sweating and just wanting the main course to come out so we could get back to the room to cool off and shower.

Service...Again, just ok. The people were not rude but not exactly what I would expect from a 4 star place, when we asked for something it was rarely done the first time, or we were told no, again at other 4 star places it has always been " how can we make you happy" but not at Zoetry. An example of this...2nd day we are at the beach side pool and orderd a couple of Pacifico's but were told they no longer served them at the pools, yesterday sure... but not today... only in the bar which did not open until 6pm. Our only choice was Corona, no offense but neither my wife nor I enjoy Corona. So after waiting 20 minutes for the bartender to call his boss, no answer.....so I got out of the pool, walked up to the concierge and explained the situation assured it would be taken care of I walked back to the pool and waited for the Pacificos to arrive, which they did.....another half hour later...not my idea of 4 star service.

Room...upgraded to the ocean front "suite", the room was small, not a suite, just a room. The only good thing was being able to lay in bed and hear the ocean.

Drinks...very average. Not bad, not good. Beer selection was poor, you have 2 choices in the whole resort. Pacifico or Corona. Thats it, so I hope one of those is your favorite because thats it.

For the price, it was definately not worth it, and speaking with other guests we met while there we were not alone. I would not reccomend this place nor would I ever go back. Too many other options out there.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Jeff F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 6, 2013

Just a slice of paradise where your worries just disappear. My wife and I are loyal Zoetry "brand'ers" and have been to this property 4 times this year alone. We love the rooms, food, staff, endless beaches, sunset horseback rides and the perfect location-20 min to Cabo and 20 to San Jose. Not only that but if you have the need for the active pool activities their sister property is a 2 min walk along the beach, allowing you to return home to the serenity of the Zoetry resort. My wife and I have made a pact to continue our quarterly Cabo trips and we both agree that there is just not a better deal out there.

Room Tip: They are all good rooms, even the ocean view rooms are amazing and still feel like ocean front
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Oliver K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoetry_Casa_del_Mar, General Manager at Casa del Mar Golf Resort & Spa, responded to this review, September 9, 2013
Dear Oliver k,

What a great title for your review, definetly, could not agree more. Thank you for your continuos support and for letting us pamper you once again. We want to express our sincerest thank you for being part of our relaxing-vacation experience at Zoetry Casa del Mar.

Namasté,

Alain Berthelot
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

Old school hacienda style architecture, wonderful courtyard check in lobby. Arrived very early, no problem, ate breakfast, room was ready within a hour. Rooms are not brand new but very functional, well maintained , excellent air conditioning, wonderful views, good beds, and maybe the best pillows ever.
Only complaints are a poor beer selection and possibly a few more selections on the menu.
Overall the Food is excellent, good quality & well prepared, liquor is top shelf, service is good, room service was excellent ,
grounds are very well maintained.
Highly recommend.

Room Tip: Stay in the main building
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank epsfirm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoetry_Casa_del_Mar, General Manager at Casa del Mar Golf Resort & Spa, responded to this review, September 5, 2013
Dear epsfirm,

Thank you for your positive comment about our gorgeous property.We strive every moment to provide our guests with the best relaxing and high end vacation.Thank you once again for sharing such an objective review about ZoetryCasa del Mar. Please know that we will be more than glad and excited to welcome you back.

Namasté,

Alain Berthelot
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Easton, Pennsylvania
Level Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

My wife and I enjoyed a few relaxing nights here at Zoetry. During our stay the resort was barely occupied and didn't see any children which was nice if you're looking for that type of vacation. We were able to grab any beach/pool chair at any time and still have a good spot, there wasn't a morning rush to hold a chair. The drinks were very good as long as you asked for liquor by name, typical of most all inclusive resorts. The food was just ok for our tasting at this resort but we did visit the nearby Secrets resort for dinner and love their food. Just ask the front desk and they can get your reservations and call a taxi when you're ready to head over. The rooms and grounds were very nice as expected. Wifi worked well in-room but spotty by the ocean-front pool. Our favorite part was the awesome people we met, while most of the folks were a bit older than us we didn't feel out of place and had a good time hanging out with them.

This place would have been a 5 if there were more choice on-site to dine and the food had a bit more taste. The food definitely tasted fresh and of higher quality compared to other resorts but we needed more flavor.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Rupesh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoetry_Casa_del_Mar, General Manager at Casa del Mar Golf Resort & Spa, responded to this review, September 5, 2013
Dear rxp188,

We appreciate your post at this important site for travelers.We are more than glad to see that your overall stay among us was a pleasant experience. For us is really important to hear our areas of improvement and we are taking all proper actions regarding your comments about dine-in experience and taste of food. Thank you!

We really look forward to welcome you again to pamper your at this Desert-Oasis by the Sea of Cortez.

Namasté,

Alain Berthelot
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casa del Mar Golf Resort & Spa

Property: Casa del Mar Golf Resort & Spa
Address: Carretera Transpeninsular km 19.5 | Cabo Real, San Jose del Cabo 23405, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in San Jose del Cabo
#9 Romantic Hotel in San Jose del Cabo
#13 Luxury Hotel in San Jose del Cabo
#18 Spa Hotel in San Jose del Cabo
#19 On the Beach Hotel in San Jose del Cabo
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Casa del Mar Golf Resort & Spa 4.5*
Number of rooms: 54
Official Description (provided by the hotel):
Situated in the tourist corridor of Los Cabos conveniently on the beachfront, overlooking the Sea of Cortez, Casa del Mar Golf Resort and Spa, is your hacienda oasis in Los Cabos, Mexico. An intimate 54 room ocean view luxury boutique hotel where you can experience the warm Mexican hospitality and personalized service. Casa del Mar offers luxury amenities and accommodations, providing the perfect options and facilities for a relaxing escape, spectacular wedding or romantic honeymoon, a rewarding business travel experience, or a golfer's haven. The spacious rooms and suites are all entirely within a peaceful oasis of lush gardens, fountains and pools. Enjoy your quiet, relaxing vacation on an expansive beach. Rejuvenate body and spirit at our renewed luxury spa, enjoy our championship golf courses or venture out to explore the excitement of Los Cabos. ... more   less 
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Also Known As:
Zoetry Casa Del Mar Los Cabos Hotel San Jose Del Cabo
Casa Del Mar Golf Resort & Spa Los Cabos/San Jose Del Cabo

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