The staff at this place are awesome. We booked through Orbitz who somehow managed to not transmit our reservation down to the Holiday Inn and as such when we arrived on site they not only didn't have our room but were fully booked. The evening manager, David, found a place for us at a nearby hotel, got us transportation there, and picked up the tab until a room at the Holiday Inn opened up for us.
Once we got back to the Holiday Inn the staff continued to impress; while everything else about the place was Average-ish, the staff more than made up for it. That and the daily taco stand that runs from noon to 5pm every day -- easily the best food at the place, though that's a relatively low bar since the food was pretty meh overall.
While very happy with our stay, it was almost by chance we didn't have a horrible time. Parts of the resort can be very, very loud, and vastly different crowds inhabit each of the pool areas. We totally lucked out in having a room facing the ocean overlooking the Family Pool, and found the Estuary Pool on the second day, which I think has the best bar. As a result we had a largely good and relaxing time, though it's difficult to not run into screaming children and/or almost offensively drunk folks going from room to pool to dining. As a final warning, most every night has a show as the Explanada, which will be boomingly loud until 8:30 - 9:00. If noise is a concern, be sure to check with the staff where your room is and which way your windows (and doors!) face.
- Official Description (provided by the hotel):
- Nestled between a white sand beach and the Sierra de San Lazaro Mountains, Holiday Inn Resort Los Cabos is truly "at one" with the environment. At or near the resort, you'll golf, play tennis, swim and ride horses while younger guests explore the Chiqui Kids Club. To expand your fun in the sun, Cabo San Lucas and San Jose del Cabo are minutes away. Two restaurants, one Buffet and one a la carte, room service, 6 bars. ... more less
- Reservation Options:
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- Also Known As:
- Intercontinental Los Cabos Hotel
- Presidente Intercontinental Los Cabos Resort
- Intercontinental San Jose Del Cabo
- Los Cabos Presidente
- Presidente Cabo
- El Presidente Cabo
- Presidente Intercontinental Los Cabos All Inclusive Resort
- Holiday Inn Resort Los Cabos All-Inclusive San Jose Del Cabo