We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Just returned”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Resort Los Cabos All-Inclusive
Ranked #16 of 43 Hotels in San Jose del Cabo
Certificate of Excellence
Reviewed November 26, 2011

Just returned last night from this resort............incredible staff..........yes there have been changes made since becoming Holiday Inn Resort........management are dealing with the issues that guests are having and I believe in a timely manner.........With regards to people looking for more activities around the pool I am sure you can only imagine how difficult it is to have something happening all of the time when there are 5-10 people around the pool........I saw many afternoons in the past week when the activity staff were trying to get guests involved in ping pong tournaments, beach volleyball etc and no one wished to participate.

In regards to the food I realize not everyone is going to be happy all of the time but I would like to know what some of these people eat at home........

Lastly if you are having issues and are at the resort why take time out of your well deserved vacation to post on tripadvisor rather than deal with the situation with the people that can resolve your problem,

Stayed: November 2011, traveled solo
7  Thank yyf07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patricia032158, General Manager at Holiday Inn Resort Los Cabos All-Inclusive, responded to this reviewResponded December 3, 2011

It is very nice to hear you had a very nice experience on your recent trip to Los Cabos.

Thank you for your comments, feedback like this motivate us to continue with our good job !

We look forward to meeting you next visit and in the meantime if I can be of any help to you, please feel free to contact us.

Cordially,
Patricia Chapman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (3,440)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,986 - 1,992 of 3,440 reviews

Reviewed November 26, 2011

We just stayed for a week at this resort and had a great stay. The food was good but no ala carte's were open and activities were non existant. The resort was at 33% full and we were told that things pick up in peak months. If we had paid full price then I would have been dissapointed. Cabo san lucas is the hot spot for activities such as night life, fishing, night clubbing ect. So remember this when booking because this resort is 29 kilometers away. They tell you not to swim in the sea but we spent time playing in the waves during low tide and had a great time. The sea was still warm but I suspect it would cool off in Jan. and Feb. I would not recommend this resort to the younger crowd looking for lots of activities and night life based on feed back from our 23 year old and his friend that came with us.

  • Stayed: November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Markb52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2011

This resort is well kept, roomy, has great staff and has everything needed to be outstanding BUT . . . Apparently the Holiday Inn took over this property about 6 months ago and many of the amenities no longer exist. They have a great stage area with plenty of room for seating but there is no evening entertainment, no shows - they do have one lady with a laptop singing on certain nights - entertaining for about 5 minutes. The ala cartes are closed until further notice so the only meals are buffet. Having said that, the buffets are pretty good but again, not what we were expecting. Room service is listed as an amenity and the menu you'll find in your room looks promising BUT - room service is discontinued until further notice. Looks like they have a great kids club - unfortunately it is closed until further notice. Basically the place seems to be in a state of transition and they really don't know what kind of resort they want to become. Everything is there but not in use.

Room Tip: If you want a safe in your room, request it in advance
See more room tips
  • Stayed: November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CRHill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patricia032158, General Manager at Holiday Inn Resort Los Cabos All-Inclusive, responded to this reviewResponded December 3, 2011

Thank you for taking the time to provide us with your recent experience.

The hotel does offer room service on a daily basis from 7:00 a.m. until 10:00p.m. every day as well as the kids club is open from 9:00 until 1:00p.m and again from 2:00p.m. until 5:00p.m.

Every guest that checks in is giving a welcome letter that informs them of the services and facilities inside the property as well as, a program of activities throughout the week. We assume in your case this was not delivered. We apologize for this situation and will make sure this situations are avoided in the future.

Cordially,
Patricia Chapman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2011

We Are currently staying here and occupancy is low they have only the buffet open and will only have that as an option all week. At least have one a la carte open a day. Buffet food is very gross. Service has been good. First time in 2 days we have had pool service though. Activities are non existent except bingo. We have started our own activities water volleyball and have asked the activity guy to participate he said no. He spent alot of time at the swim up bar hanging out or just walking around. Last night asked him to please do anything he stated his boss was cheap and would not let him. If we wanted anything done to go speak to her. If I could I would. If she sees this I would like a meeting with her. Very frustrating.

  • Stayed: November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank cfitt_0125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patricia032158, General Manager at Holiday Inn Resort Los Cabos All-Inclusive, responded to this reviewResponded December 3, 2011

First of all want to thank you for taking the time with me to review your comments.

Sometimes it is very hard to correct situations especially when we are not aware.

It was a pleasure getting to work out things with you.

Cordially,
Patricia Chapman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2011

We arrived at this resort not knowing what to expect but shortly started to realize the charm and beauty of this resort. The food was AMAZING, staff very friendly, landscape cactus gardens were interesting and the rooms were clean with free internet. My wife and I with our 7 year old will definitely look forward to returning to this resort again.

  • Stayed: October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
8  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2011

(Formerly Presidente Los Cabos Resort)
Very good around. Great resort, beautiful beach area, great friendly service, great food and very nice room. Good job.

  • Stayed: December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank ernest f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2011

Just came back from the Holiday Inn Resort and the property was beautiful and the staff were excellent, our room was outstanding with a ground floor Lanai facing the ocean. One thing I have to say based on previous reviews is the food could have been better. The resort was only 18% full so I know it is difficult to manage food for this small attendance. But the food did not have a rime or reason with a hodge podge that didn't make sense. I would go back but would go to the outside resteruants outside of the property. Also the bartenders could use some more training.

  • Stayed: November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank gkwms5215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patricia032158, General Manager at Holiday Inn Resort Los Cabos All-Inclusive, responded to this reviewResponded November 21, 2011

Thank you for your comments, rest assure we will look into the food issues and make sure the bartenders have the proper training.

Feedback like this help us to improve .

Cordially,
Patricia Chapman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Jose del Cabo hotels
0.4 mi away
Cabo Azul Resort
Cabo Azul Resort
#7 of 43 in San Jose del Cabo
1,857 reviews
0.7 mi away
Posada Real Los Cabos
Posada Real Los Cabos
#23 of 43 in San Jose del Cabo
1,296 reviews
1.2 mi away
Hyatt Place Los Cabos
Hyatt Place Los Cabos
#11 of 43 in San Jose del Cabo
448 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Hyatt Ziva Los Cabos
Hyatt Ziva Los Cabos
#9 of 43 in San Jose del Cabo
4,675 reviews
0.5 mi away
Royal Solaris Los Cabos
Royal Solaris Los Cabos
#21 of 43 in San Jose del Cabo
5,984 reviews
0.6 mi away
Barcelo Gran Faro Los Cabos
Barcelo Gran Faro Los Cabos
#15 of 43 in San Jose del Cabo
2,991 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Resort Los Cabos All-Inclusive? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Resort Los Cabos All-Inclusive

Address: Blvd Mijares S/N | Zona Hotelera, San Jose del Cabo 23400, Mexico (Formerly Presidente Los Cabos Resort)
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Top resorts Hotel in San Jose del Cabo
#12 Family Hotel in San Jose del Cabo
#14 On the Beach Hotel in San Jose del Cabo
Price Range: $172 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Los Cabos All-Inclusive 3.5*
Number of rooms: 392
Official Description (provided by the hotel):
Nestled between a white sand beach and the Sierra de San Lazaro Mountains, Holiday Inn Resort Los Cabos is truly "at one" with the environment. At or near the resort, you'll golf, play tennis, swim and ride horses while younger guests explore the Chiqui Kids Club. To expand your fun in the sun, Cabo San Lucas and San Jose del Cabo are minutes away. Two restaurants, one Buffet and one a la carte, room service, 6 bars. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Priceline, Expedia, Hotels.com, Orbitz, Travelocity, HotelsforEveryone, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Holiday Inn Resort Los Cabos All-Inclusive reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Los Cabos Hotel
Presidente Intercontinental Los Cabos Resort
Intercontinental San Jose Del Cabo
Los Cabos Presidente
Presidente Cabo
El Presidente Cabo
Presidente Intercontinental Los Cabos All Inclusive Resort
Holiday Inn Resort Los Cabos All-Inclusive San Jose Del Cabo

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing