My mom and I stayed here for 2 nights this Christmas. The location is to die for, right in the middle of downtown San Jose. The pool area is very cute, and the water is the perfect temperature.
Front desk staff is amazing. They are prompt and VERY helpful. The staff in the restaurant however is sub par.
The continental breakfast includes coffee, juice, a fruit plate and a basket of baked goods (good quality). One morning we asked to order 2 eggs (which is listed on their menu) as we had an oddly timed flight home, and wanted to have a good breakfast. It took forever for them to make and then didn't have a cashier to "figure out" how much it would cost, even though it is clearly listed on their menu. Had we not been in a rush to get to the airport, the process would have been a lot easier as they offered to put it on our room tab (which we had already paid)
Overall the hotel is amazing. Look elsewhere in town for more reasonably priced food.More
- Free Wifi
- Free Parking