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Reviewed March 27, 2019

Awesome Awesome Awesome this place is the best vacation I have had period and the service is 5 star in every way. I would recommend for anyone who wants to experience the best Mexico has to offer, this is the place.

Date of stay: February 2019
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Berkley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Grand Velas Los Cabos, responded to this reviewResponded March 29, 2019

Thank you so much, for your firm seal of approval on the Grand Velas Guest Experience.

Your enthusiastic expressions beautifully reflect the sensation of fulfillment and satisfaction that we wish to generate in all our valued guests. And now that you have lived our version of 5 Star vacationing it will prove to be somewhat difficult to go anywhere else for such a complete all-inclusive vacation.

I hope that the enthusiasm that you take with you inspires you to return in the future with family and friends to relive all the splendors that make up a Grand Velas vacation.

We remain at your service,

ANDREAS SCHMIDT
DIRECTOR GENERAL
GRAND VELAS LOS CABOS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2019 via mobile

Every detail in every area of this resort was a WOW!! We were welcomed with a cold towel, champagne and a massage and introduced to our butler concierge. The warm, friendly, happy and always smiling staff went above and beyond. Needs were anticipated before we had to ask, waiters remembered our favorite drinks before we asked, the food, restaurants and cuisine was not only delicious, a la carte fine dining at its best, in all the individual restaurants the chefs would accommodate our vegan friends and the pickiest eater along with those that had a taste for Michelin star menus. The huge 1000 square foot ocean view suites are so comfortable, and quiet, makeup areas, flat irons over sized jaquizi bathtubs - just amazing. The views, pools, prestine gorgeous landscaping are spectacular. The kids and teens club entertained 4-18 year olds to their hearts content while the adults enjoyed true pampering and relaxation. I have traveled all over the world at some of the finest hotels and resorts, and their Se Spa is the best we have ever experienced! The spa treatments come with a hydro water therapy circuit and is just heaven on earth! When it came to checking out, the bellman knocked on the door for our luggage exactly as we were ready before we even called them, amazing, just anticipated every need!! Highly 1000 % recommend this resort!! So relaxing to not be nickled and dimed and enjoy pure luxury without thinking about the bill adding up!

Date of stay: March 2019
Trip type: Traveled with friends
2  Thank Lorrainedf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Grand Velas Los Cabos, responded to this reviewResponded March 28, 2019

Thank you very much, Lorraine, for allowing us to overwhelm you with our style and brand of luxury all-inclusive.

You made an excellent point when stating that at Grand Velas one can "enjoy pure luxury without thinking about the bill adding up." Taking into consideration all the excellent comments that you shared about our service, product, and facility, the ease, and peace of mind of not having to look at costs along every step of the journey is truly priceless. Enjoying a world-class dining experience and ordering two of your favorite dishes becomes a joy to behold. And it was our great pleasure to serve your affluent needs throughout your stay.

We hope that these "Wow" moments stay fresh in your memories, encouraging you and your good friends to return to Grand Velas sooner than expected. Until then, we continue to place ourselves at your service. Thank you!

ANDREAS SCHMIDT
DIRECTOR GENERAL
GRAND VELAS LOS CABOS

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Reviewed March 24, 2019

Grand Velas was a beautiful resort. The accommodations and all facilities were high end and exceptionally clean. The meals were incredible and presented in a unique style. The staff did not disappoint. There was not one person who was not friendly. From all the staff at the pool, to the bars and restaurants, we were greeted in a very friendly and professional manner. Our concierge, Diane, was truly amazing. She took care of our every need. It is a lovely resort and we hope to return!

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Alison A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Grand Velas Los Cabos, responded to this reviewResponded March 25, 2019

Thank you very much, Alison, for sharing your wonderful comments and expressions with everybody in the TripAdvisor Community.

My chefs and I are quite proud of our culinary achievements, and your observation on how each meal was incredible and presented in a unique style is precisely the feeling that we wish to create. We have established ourselves as being highly creative in the all-inclusive market as we strive to offer the same elegance, service, and gastronomy that one would find in a world-class dining venue. And I am delighted to learn that we made such a marvelous impression on you with our service and product.

On behalf of Diane, and all of her 700 proud colleagues, I thank you for reserving with us at Grand Velas Los Cabos and look forward to many more outstanding dining experiences with you in the future. Bon Appetit!

ANDREAS SCHMIDT
DIRECTOR GENERAL
GRAND VELAS LOS CABOS

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Reviewed March 23, 2019 via mobile

The hotel property is typical of a high end Cabo hotel, clean, constantly maintained, quiet. Of course in Cabo you are traveling for the pool and the view, as you should expect to not be allowed into the (cold) ocean due to strong currents. The hotel was inviting, perfectly wonderful, but at the same time forgetable if you are well traveled. There was not much "special" about the place, although you won't find any complaints from me either.

Date of stay: January 2019
Trip type: Traveled on business
1  Thank DavidLewisGlobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Grand Velas Los Cabos, responded to this reviewResponded March 25, 2019

Thank you very much, sir, for reserving with us at Grand Velas and enjoying all the gorgeous sightlines that Los Cabos offers.

You are indeed correct when saying that this marvelous destination is blessed to have some of the best, natural views in Mexico. There are few things better than gazing out at the Sea of Cortez from our infinity pool or, from the comfort of your suite. Our resort was designed to provide our valued guests breathtaking views while attending to your discerning needs at every opportunity.

I am delighted that you found the hotel to be inviting and "perfectly wonderful." My staff strives to not only deliver efficient and graceful service but, to also provide the guest with an experience that is not quickly forgotten. And I hope that on any future vacation we will rise to the occasion and create for you an experience that raises the bar even higher.

Thank you for sharing your comments and observations with us, and the TripAdvisor Community. It is our goal to continue to grow and evolve in a positive manner to become the most sought-after resort in Los Cabos.

As always, we place ourselves at your service,

ANDREAS SCHMIDT
DIRECTOR GENERAL
GRAND VELAS LOS CABOS

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Reviewed March 20, 2019

The Grand Velas Cabo is a wonderful, clean, and friendly resort. The food was excellent with many choices from breakfast, lunch and dinner. Our Ambassador suite was roomy and laid out well. We had a spectacular view of the ocean and property. And the service was excellent. In particular our pool server Gabby made us feel very welcome and was attentive to our every need. We also had great wait staff at Velas 10 and Lucca. In particular Ulysses and the young female hostess, who worked at both Velas 10 and Lucca were very warm and informative.

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
1  Thank MCTHETHIRD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Grand Velas Los Cabos, responded to this reviewResponded March 22, 2019

It was our pleasure to introduce you to the refined service and products that Grand Velas is renowned for.

Your stay with us included many culinary options ranging from our 24-Hour Suite Service, fresh seafood by the pool, and a beautiful array of dining venues, all of which may need at least a one-week stay to enjoy them all. And after dining in one of our gourmet venues, you can unwind in any of our posh bars or simply relax in all the comfort of your oversized suite.

On behalf of Gabby, Ulysses, and all of our elegant hostesses, I thank you for coming to Grand Velas and seeing for yourself the incredible array of luxury that we have to offer. We hope to have the pleasure of hosting you again, soon, but until then, we remain at your service for your all future needs and requirements. Thank you!

ANDREAS SCHMIDT
DIRECTOR GENERAL
GRAND VELAS LOS CABOS

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