My wife and I, our daughter (16) and son (14) were at the Riu Santa Fe
December 20 - Dec 27.
I agree with the previous reviewer who said things were much better the first 4 days than the last 3. The resort mgmt. and staff simply were not ready to handle the volume of people booked in from the 24th on. Dinner on Christma Eve and Christmas day was handled very poorly.
Simply not enough food, staff, or even cutlery. Dinner throughout the week was average at best. That is the one area that really needs improvement. It's tough to screw up eggs, bacon, toast or pancakes, so our family was fine with breakfast all week. We had lunch at "La Mision" every day and usually found something good. The soft serve ice cream was great.
Check in was a breeze. They had envelopes prepared in advance with everythng you needed. Since we were an early morning arrival, there was no issue with having to wait for rooms.
We took our own luggage to our room and within minutes were having our first food and beer.
We were in the first building (rooms 1210,1211) so wound up being close to the restaurants, lobby, and most importantly, the pool and pool bar we chose to spend the week at. Yes, that pool was not very warm, but once you had a few drinks and got in, you were comfortable.
We had no interest in being with the hordes at the pools by the beach.
Alan and Renee provided great service at the pool bar all week. Rarely
did we have to wait for drinks since few people were at that pool. Alan - what's your Canadian name? One note about our rooms - the view
of a filed and highway sucked (not that we care) and noise levels are bad. We could hear traffic, music and even the sneeze of someone in a room nearby.
Service at the bar closest to the disco was good too. The shows were poor, but that is to be expected. We never used the sports bar or disco.
Maid service was average, We had no problems with theft, but did hear of it first hand. Use your safe for ANYTHING valuable. The desperately
poor have always stolen from the rich and always will. Many of the staff are very poor and see us as very rich.
What made our trip fun was the people we met. Just in case any of them read this, I better say hi to the following: The "Serbian Six", Sam, Susan & Ebony (aka: Destiny) & Natalie, Beth & Alex & Matt (aka:
Chocolate Thunder), Laura & Tara, Brian (my son's geek hero), and yes even Ken (aka: Donald Frump).
Stay in touch (well....except one of you) and my family and I hope to see you next Christmas, wherever we wind up.
For the price we paid at Christmas, the Santa Fe was a clean, beautiful resort where we had a great time, because we chose to.
- Official Description (provided by the hotel):
- * Located in the southern Baja California peninsula, 4.5 Km/2.8 Miles from Cabo San Lucas * Opened winter 2007/8 * 1-story main building and 3-story and 4-story annexes * On the beachfront * Complimentary sun loungers on the beach * 3.5 Km/2.2 Miles from downtown Cabo San Lucas * 40 km/25 miles from the airport * 500 m/1650 ft from a bus stop ... more less
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- Also Known As:
- Riu Santa Fe Cabo San Lucas
- Riu Santa Fe Los Cabos
- Riu Sante Fe
- Hotel Riu Santa Fe Cabo San Lucas, Los Cabos