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“Fabulous vacation” 5 of 5 bubbles
Review of Hacienda Encantada Resort & Spa

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Hacienda Encantada Resort & Spa
Ranked #20 of 71 Hotels in Cabo San Lucas
Certificate of Excellence
Ojai, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fabulous vacation”
5 of 5 bubbles Reviewed September 18, 2013

The property is beautiful and very well maintained, the food is good and the location is breathtaking. Above all the, the people make this place fabulous. From the initial greeting from Paul, one of the bell boys, to the chef, (Senor Habanero), to the servers and the maids - all were so polite and helpful they made the trip relaxing and more like being with friends than staying at a hotel.

Room Tip: The rooms back from the ocean might seem less desirable but you have a large pool right in front of...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gareth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaciendaEncantada, Guest Relations Manager at Hacienda Encantada Resort & Spa, responded to this review, September 23, 2013
Personalized attention is our signature guarantee and good service. We liked very much your words. See you soon ..... Greetings from paradise.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,582 reviews from our community

Traveler rating
    1,548
    674
    183
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    89
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (751)
Date | Rating
  • Danish first
  • English first
  • French first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Ashburn, Virginia
Level Contributor
101 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed September 17, 2013

We have stayed in Hacienda Encantada and ultimately purchased there. The resort grounds are beauiful. We stay in phase I every year. Breakfast at Las Marias onsite restaurant every morning is wonderful. You have the choice of buffet or a la carte. We have a studio suite with kitchenette which works wonderful. There is list of activities to choose from during your stay. We always opt to rent a car for a few days as we love going to nearby towns of 'Todos Santos' where the 'Hotel California' is. Lovely Artsey town. The town of 'La Paz' is also wonderful. Once we turn in the car (budget rental is onsite in lobby area so just turn in the keys to them at their desk....yes its extra...lol) the resort has a shuttle to go into town of cabo so you will have to plan accordingly... its not walking distance. During the day you can eat pool side via the pool side restaurants, and in the evening you have a choice of two restaurant, formal 'Las Trajineras', or informal 'Las Marias'. There is also the Sushi bar in Phase II. In town of los Cabos there is plenty to keep you busy. Walk warily in the town, but have fun shopping. The have a mall by the Marina, Luxury shops, plenty of small side shops, an outdoor flea market and please please save room for Gelato from 'Senor Sweets' ... Banana oreo.. my fave. Alway awesome going to Los Cabos....there is more to tell but you'll have to experience it yourselves...have fun!

Room Tip: Try for Phase I... if you have kids Phase II for sure.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport Beach
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 16, 2013

Hacienda Encantada is a beautiful resort/time share. The views are spectacular and all the staff that we have encountered has been very helpful, but the one person who always makes our vacation exceptional is Fernan who is the activities director. He is very outgoing, caring, friendly and tries his very best to get everyone involved in everthing from mediation to cooking to volleyball and many things inbetween. He is without a doubt the one person that keeps us coming back to Hacienda Encantada and the reason we have purchased time there. Lets face it, Cabo has many many beautiful 5 star resorts to choose from but Hacienda Encantada is the only one that has Fernan!!!

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Desiree R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HaciendaEncantada, Guest Relations Manager at Hacienda Encantada Resort & Spa, responded to this review, September 23, 2013
We care much for always having people like Fernan AND IS TRUE, HE IS THE BEST. Thank you very much for your comment. Come back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sonoma, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 11, 2013

I have stayed at several resorts in Cabo, always looking for some peace.. I have to say that I read lots of reviews for these different places and I found Hacienda Encantada.. Mmm not all reviews were great, but I found a great package online. Long story short, I arrived and check-in was not as ¨VIP¨ as promised but Paul was our bellboy and he changed our perspective! He´s funny, he knows Cabo and he´s super-friendly. He showed us around the place, gave us info on where to go making our stay as smooth as it could have possibly been.. Bottom line, place is gorgeous, super relaxing, amazing views and there is a shuttle into town every hour, ditch the taxi drivers (not needed).. Rooms are to die for!!! p.s Fernand is amazing

  • Stayed August 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Gale N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 10, 2013

Hacienda Encantada is a great place anytime of the year. Went there at the end of August with some friends at the end of August.The one bedrooms and studio adjoining rooms is a great combination. We had a chance to stay on the top floor of Phase 2, and the view from the patio was absolutely amazing. I had a great vantage point sitting on the patio to watch the sunrise and the Sea of Cortez. It was the low season, so we didn't have to deal with crowds at the pools. The staff was friendly, especially Manuel. He gave us some good advice about things to do around the local area. Will definitely return in the future.

  • Stayed August 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Trav C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 10, 2013

This was our first trip to Cabo and since we were only staying a few days we wanted an all-inclusive. The rooms are fabulous, clean, well appointed and we had a beautiful ocean view. The grounds are well maintained and manicured and the pools were lovely. Once you are checked in the staff were very accommodating (especially by the pools - waitstaff were always there with drinks and a lounger or umbrella if you needed one!) The food...well the best was breakfast, lunch was good too (we only ate poolside) but dinners were not wonderful. They were OK and we found many things we enjoyed but it might get old if you were there more than 4-5 days. However, I think most, if not all, rooms have kitchens so you can supplement your meals that way if you choose and shuttle service to take you to town for shopping (for a fee if you are not doing all-inclusive.)
Our one objection was the hard sell for their time-share we encountered when we checked in. They tried everything to get us to take the tour - upgrade, spa discounts, etc but when the finally realized we were not going to do the tour, they were great!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TravelingWineaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snohomish, Washington
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 9, 2013

Beautiful setting and outstanding staff. All staff were pleasant, helpful, and most spoke quite good English. Paul Lopez, one of the bellboys, was especially helpful, cheerful and always a bright part of our day. Overall, an excellent property and they are trying really hard to give their guests a great vacation. Only con......food and drinks are overpriced on the resort property. Go to town for better food and much better prices.

Room Tip: Phase 1 rooms are close to the beach and spectacular view.
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  • Stayed August 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank scubabob48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hacienda Encantada Resort & Spa

Property: Hacienda Encantada Resort & Spa
Address: Carretera Transpeninsular Km 7.3, Cabo San Lucas 23410, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Top resorts Hotel in Cabo San Lucas
#14 Spa Hotel in Cabo San Lucas
#17 On the Beach Hotel in Cabo San Lucas
#17 Luxury Hotel in Cabo San Lucas
#22 Romantic Hotel in Cabo San Lucas
#24 Family Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hacienda Encantada Resort & Spa 4.5*
Number of rooms: 150
Official Description (provided by the hotel):
Unique and breathtakingly beautiful, this spectacular Contemporary Hacienda style Luxury All Inclusive resort located on the Tourist Corridor in Cabo San Lucas offers magnificent panoramic views to the Sea of Cortes, romantic settings, distinctive dining, spacious and luxurious accommodations, and a variety of venues for special events. Your will be amazed of the bright, terracotta colored, Mexican Hacienda style buildings that are beautifully decorated with handmade Talavera tile murals, vases, classical sculptures, Spanish colonial fountains, contemporary art for contrast, and upscale traditional Mexican furnishing, driving them to experience an authentic Mexican ambiance throughout their stay. ... more   less 
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Also Known As:
Hacienda Encantada Resort And Spa
Hacienda Encantada Hotel Cabo San Lucas
Hacienda Encantada Resort & Spa Cabo San Lucas, Los Cabos

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