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Reviews (3,003)
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317 - 322 of 3,003 reviews
Reviewed July 30, 2017 via mobile

Had an incredible week here. The staff was absolutely fantastic especially poolside, concierge, and front desk. Neptune's is also a fantastic restaurant there with very personalized service!! Awesome!!

Stayed: July 2017, traveled with family
Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicevda, Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded August 4, 2017

Dear Richard M,

We are delighted to see your comments. We truly appreciate it. Our commitment is provide the BEST service possible and our staff is happy to do do.

Sincerely,

Misael Chan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2017

We continue to choose this place, we love it. The staff is always so nice and accomodating. Javier at the pool daily treated us like royalty and so many others that keep this place running so smooth. Such great customer service.

Room Tip: Most rooms have view of the ocean
  • Stayed: July 2017, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank Vasquezfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicevda, Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded August 4, 2017

Dear Vasquezfam,

Thank you for choosing Villa del Arco Beach Resort & SPA as your vacation spot. We are always ready to pamper you and we are happy to know that our staff exceeded your expectations. Our commitment is to provide the best service possible.

Sincerely,

Misael Chan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2017 via mobile

I've stayed here several times because it's my timeshare. I've had many different housekeepers, but far and away this was the best experience yet. Marisol was so good. Everyday she made animals out of towels for the kids and the rooms were spotless. Such a nice woman. It truly made our family vacation better having her help. Thank you Marisol!!!!!!

Stayed: July 2017, traveled with family
Thank Nickey544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicevda, Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded August 3, 2017

Dear Nickey544,

Thank you for your comments. We truly appreciate it, as per Marisol she is one of the best employees with great attitude and always making sure our guests have a dream vacation. I will pass this along to her boss.


Sincerely,

Misael Chan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2017 via mobile

My husband and I really enjoyed our experience at Villa de Arco! We were treated so well by all the staff. The accommodations are beautiful, the location is awesome and all around we had an amazing time! We loved it so much we actually ended up getting a timeshare which has always been an absolute "No" in the past at other locations. The deal was too good to pass up and we were treated SO well, especially by Juan, who answered all of our questions and left us feeling very secure in our purchase. We CANT wait to come back-and this time with the whole family!
Christine K

Stayed: June 2017, traveled as a couple
1  Thank cgwinn212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicevda, Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded August 3, 2017

Dear cgwinn212,
Welcome to our Villa Group family. We will be waiting for your next vacations. We are always working to provide excellent service.

Regards,

Misael Chan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2017

We had 13 people 2,2 bedrooms,and 2,1bedrooms. Everybody loved there rooms, with their spectacular ocean ,and arch views. Quantity of food for the price was pricey in the restaurants,but well prepared and tasty. Spa was fantastic,a definite must, just ask for Alma ,she,'ll take care of you.Staff were 've r y polite and pleasant. One of our party was in a wheelchair, and there were volunteers everywhere to push her around. Well be coming back k again as we have since Villa del arco o was built .

Room Tip: 1000 numbers are on the left side a d have viewing the arch.Rooms however are assigned on arrival only
  • Stayed: July 2017, traveled with family
    • Value
    • Rooms
    • Service
1  Thank brianroyles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicevda, Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded August 3, 2017

Dear brianroyles,

Villa del Arco Beach Resort and SPA appreciate your comments and knowing that we exceed your expectations. Thank you for choosing Villa del Arco as your home away from home.

We love to see you back.

Sincerely,

Misael Chan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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