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Reviews (3,003)
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All reviewspirate shipamerican grillvilla grouptime shareneptune restauranttaco barone bedroom suitegold cardpaddle boardingmurphy bedwasher and dryerrecommend villafull kitchenall inclusive packageper devicepool conciergebella california
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Reviewed July 29, 2017 via mobile

I've stayed here several times because it's my timeshare. I've had many different housekeepers, but far and away this was the best experience yet. Marisol was so good. Everyday she made animals out of towels for the kids and the rooms were spotless. Such a nice woman. It truly made our family vacation better having her help. Thank you Marisol!!!!!!

Stayed: July 2017, traveled with family
Thank Nickey544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicevda, Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded August 3, 2017

Dear Nickey544,

Thank you for your comments. We truly appreciate it, as per Marisol she is one of the best employees with great attitude and always making sure our guests have a dream vacation. I will pass this along to her boss.


Sincerely,

Misael Chan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2017 via mobile

My husband and I really enjoyed our experience at Villa de Arco! We were treated so well by all the staff. The accommodations are beautiful, the location is awesome and all around we had an amazing time! We loved it so much we actually ended up getting a timeshare which has always been an absolute "No" in the past at other locations. The deal was too good to pass up and we were treated SO well, especially by Juan, who answered all of our questions and left us feeling very secure in our purchase. We CANT wait to come back-and this time with the whole family!
Christine K

Stayed: June 2017, traveled as a couple
1  Thank cgwinn212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicevda, Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded August 3, 2017

Dear cgwinn212,
Welcome to our Villa Group family. We will be waiting for your next vacations. We are always working to provide excellent service.

Regards,

Misael Chan

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Reviewed July 27, 2017

We had 13 people 2,2 bedrooms,and 2,1bedrooms. Everybody loved there rooms, with their spectacular ocean ,and arch views. Quantity of food for the price was pricey in the restaurants,but well prepared and tasty. Spa was fantastic,a definite must, just ask for Alma ,she,'ll take care of you.Staff were 've r y polite and pleasant. One of our party was in a wheelchair, and there were volunteers everywhere to push her around. Well be coming back k again as we have since Villa del arco o was built .

Room Tip: 1000 numbers are on the left side a d have viewing the arch.Rooms however are assigned on arrival only
  • Stayed: July 2017, traveled with family
    • Value
    • Rooms
    • Service
1  Thank brianroyles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicevda, Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded August 3, 2017

Dear brianroyles,

Villa del Arco Beach Resort and SPA appreciate your comments and knowing that we exceed your expectations. Thank you for choosing Villa del Arco as your home away from home.

We love to see you back.

Sincerely,

Misael Chan

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Reviewed July 27, 2017 via mobile

This is her third trip to Villa Del Arco. We have always had good experiences here the food and service are exceptional. We had the best service with Javier at the pool with food and drinks he was amazing.

Stayed: July 2017, traveled with family
2  Thank tim s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicevda, Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded August 3, 2017

Dear tim s,

Thank you for choosing Villa del Arco to spent your Vacations. We are happy to see you had a great time specially with Javier the pool waiter was amazing. We are proud to have him in our team.

Sincerely,

Misael Chan

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Reviewed July 26, 2017

After a bumpy check in (we used a 3rd party like Expedia/Priceline/Hotels) we finally got checked in. I think you lose all control of where your room will be using 3rd party (we ended up facing the city). Regardless the accommodations were great.

After we got through that the rest of the week was fantastic. We didnt opt for an all inclusive and found it saved us quite a bit. That being said, we arent big drinkers so maybe 2-4 cocktails a each per adult. I will say the breakfast, a la carte, was amazing. I highly recommend you try this.

This resort is on one side of the Estancia and Villa del Palmar. This is the highest class of the 3. The Estancia is more for timeshare owners; the Palmar where all the spring breakers get crazy. There's a trolley that takes you between all of them free of charge. It has a grocery store on site that's good enough to get you through the week. It also has a pharmacy for all your needs.
There is beach drink service and it's very very good. There are also many beach vendors that will approach you if you show interest. I think security watches closely.

The Neptune restaurant is first class. We celebrated our 15th anniversary here. Fantastic service, views and food.

All in all, we would stay here again although the European (not all inclusive) plan approaches the AI price on other resorts.

  • Stayed: March 2017, traveled with family
    • Location
    • Cleanliness
    • Service
Thank TexasAggie9800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicevda, Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded August 3, 2017

Dear TexasAggie9800,
Thank you for your post and happy to learn that your had a great 15th anniversary. We always strive to provide excellent service. We are sorry you had a bumpy check in. We will work on that to make sure everyone is taken care as you deserve.

Sincerely,

Misael Chan

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