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“Fantastic getaway”

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Villa del Arco Beach Resort & Spa
Ranked #9 of 71 Hotels in Cabo San Lucas
Certificate of Excellence
GreenLeadersSilver level
Saskatoon, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic getaway”
5 of 5 bubbles Reviewed March 11, 2014

My husband and I really enjoyed our stay at the Villa del Arco. All inclusive was the way to go. Food was good at all the restaurants. The staff were helpful right from the moment we arrived.
We found this resort was the best of both worlds. The sister resort, the Palmar, was livelier and had the bar and evening shows while the Arco was more laid back and quieter.
We liked it so much we will go back soon. Thanks for everything.

Room Tip: We went with an ocean view and a higher floor to avoid the pool noise.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank M P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRANCISCO S, General Manager at Villa del Arco Beach Resort & Spa, responded to this review, March 19, 2014
Dear M P,
On behalf of the culinary service, we want to thank you for taking the time to share the great experience that you and your husband have had with our all inclusive package, with which we work to detail to improve day by day. Is great to read that you spend a wonderful time with us. We hope you will choose our resort as your vacation destination many times in the years to come.

Cordially
Carlos Torres
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,554 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (737)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Seattle, Washington
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed March 10, 2014

This will be the third Spring Break at Villa Del Arco. I've always been impressed by the high level of service and attention to detail. This Resort has the best location and staff in all of Cabo. You will never want to leave. I am not a time share owner, but highly recommend a vacation at any of the Villa Group Properties. Villa la Estancia in Nuevo Vallarta is wonderful as well. Life is short book a vacation.

Room Tip: Ocean View, garden view, you can't go wrong. Just make sure you are in good company.
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  • Stayed April 2013, traveled with family
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Helpful?
5 Thank MikeCougar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRANCISCO S, General Manager at Villa del Arco Beach Resort & Spa, responded to this review, March 11, 2014
Dear MikeCougar,
On behalf of the entire staff of Villa Del Arco want to thank you for taking the time to write such inspiring comments about our facilities and services, we will be more than happy to welcome you this 2014 and all future spring break seasons. if you need something to make your future stay even more enjoyable please let us know, we will be more than happy to assist you.

Sincerely,
Francisco J. Silva.
General Manager.
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Waterford, Michigan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 7, 2014

I love this place, the staff and the location. The staff is great. You arrive and you are greeted by Marino, Oscar, ect. You don't have to touch your luggage, it is all handled for you. The Spa is fabulous and the Ladies, Virgina, Paola, Patti, ect will make sure you are a Queen while you are there. The waitstaff couldn't be better. The service and smiles are so refreshing. They are a great group of guys. Need something at the pool, look for Jorge, ect. they will make sure you are happy. Need info or a reservations, see the Ladies at the Concierge and Ligia, Norma, ect will get it done.

  • Stayed February 2014, traveled with friends
    • Value
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Helpful?
2 Thank Karla99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRANCISCO S, General Manager at Villa del Arco Beach Resort & Spa, responded to this review, March 10, 2014
Dear Karla99,
Thank you for taking the time to post your positive comments regarding your recent stay. We are so happy to hear that you had a wonderful vacation full of great new memories at our resort. We are fortunate to have a great staff that is the essence of this resort.

Cordially
Francisco Silva
General Manager
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Denver
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed March 3, 2014 via mobile

This was one of the few all-inclusive resorts I would actually return to. It is absolutely beautiful, clean and peaceful. We are a young couple and the atmosphere was perfect for us.

Pros: Food, especially at El Faro, didn't seem very crowded, beach is swimmable, great location walking distance from downtown, restaurants situated so they all have ocean views

Cons: service at the restaurants was slow, don't expect to be in and out quickly. Because they offer both all-inclusive and pay as you go, you have to sign a check each time you order anything, even a bottle of water. I understand it's necessary since they have both options, but it became annoying and caused us some hassle when we checked out because one of our checks was unsigned.

We look forward to returning in a few years!

Stayed March 2014, traveled as a couple
Helpful?
2 Thank Holladoodle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRANCISCO S, General Manager at Villa del Arco Beach Resort & Spa, responded to this review, March 10, 2014
Dear Holladoodle,
Thank you for sharing your review and your comments after your recent visit. I appreciate you point to those areas that you enjoyed as well as those areas where we can improve. Please know that we take these comments very seriously and will review with our team to ensure that we will offer you a better service in the future.

Regards,
Francisco Silva
General Manager
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St. Louis, MO
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed March 3, 2014

We stayed Feb 22-Mar 1 in a deluxe studio suite. It was great for two people. The staff and food at Del Arco is great. If you are lounging by the pool, please ask for Andres Berber for food/drinks! He works super hard and has a great personality. We did the all inclusive package. This was not your stereotypical all inclusive. For lunch/dinner you order off a menu...its not a buffet. We had the same access to food/drinks that others (members/owners) were paying full price for. The food at all of the restaurants are very good. Our favorite was El Faro (seafood/sushi), ask for Felipe. He is a great waiter. We will definitely return. If you like lobster, we recommend Moro's downtown. The street is torn up right now so it is a bit hard to get to but totally worth it! It is a casual restaurant and kid friendly.

  • Stayed February 2014, traveled as a couple
    • Value
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Helpful?
3 Thank sunSt_Louis_MO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRANCISCO S, General Manager at Villa del Arco Beach Resort & Spa, responded to this review, March 10, 2014
Dear sunSt_Louis_MO,
Thank you for sharing your review and your comments after your recent visit, especially about our culinary services, It was a pleasure to be able to share your comments with Andres, Felipe, and the entire team. Positive comments such as yours are a real motivation for us all!

Regards,
Francisco J. Silva
General Manager
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San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 1, 2014

After staying at the Hilton (which is between Cabo and San Jose), Villa Del Arco is simply amazing. What I really appreciate about this place is the location to everything and the views you get from your room and the pool is simply stunning.

The room blew my mind away when we first walked in. It was a one bedroom suite (which we didn't expect) and was insanely large. The furniture is a tad outdated but everything was in good working order.

The staff was also very friendly and kind.

We didn't eat here so can't comment on that. The drinks are pretty good but not as good as other places we've been to in Cabo.

Room Tip: High floors and book through hotels.com as we got a really discounted rate that way.
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  • Stayed February 2014, traveled as a couple
    • Value
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Helpful?
4 Thank knarf55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRANCISCO S, General Manager at Villa del Arco Beach Resort & Spa, responded to this review, March 10, 2014
Dear knarf55,
We would like to thank you for sharing your experience with others, as you said we are in a privileged location which allows you to enjoy wonderful sunrises. Your comments are highly appreciated. We hope to have the opportunity to welcome you once again on your future visit to Cabo.

Best Regards,
Francisco J. Silva
General Manager
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Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 28, 2014

I am a frequent traveler for work (100 plus nights a year), so I know what a quality property is like. In the last 12 months I've stayed at 2 Ritz Carlton's and the Bacara hotel in Santa Barabara - all 5 star resorts. I would put Villa Del Arco in the same category, from the moment we arrived we were greeted by people who truly cared about making our stay special. Each person's name tag has a line that states "Yes I can" - and that's exactly the mentality they have in trying to make your stay the best it can be. I had actually hoped to spend 5 minutes with the hotel manager to get his theory/principles on customer service - after 2 days at the property it wasn't needed. Like other people, we had great service at the pool, great service at the restaurants - the employees really reminded me of Disney where each person does whatever they can. I saw a senior manager picking up garbage from under a table, there were 3 waiters there but he did the work himself - showing committment that very much impressed me. There are a lot of kids, we'd actually wished we'd brought ours after the first day. It's not a party place, but it's a wonderful resort in a great location, staffed by wonderful people! And for those hesitant to head to Mexico, there was never a moment I didn't feel perfectly safe! I even accidentally left my safe wide open 1 day - exposing 2 passports, $600 cash, an iPad......nothing was touched - I doubt that would happen in the states 100% of the time! We will be back later this year, with our family! Lastly - do the all-inclusive - it ended up making our room almost free after 5 days!! Thanks to everyone at the resort, what a fantastic place to get some February sun!!

Room Tip: If you do the all-inclusive, please feel free to tip - we did moderatly (U.S. $'s are appreciate...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank t r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRANCISCO S, General Manager at Villa del Arco Beach Resort & Spa, responded to this review, March 1, 2014
Dear t r,
Thank you for taking the time to post your wonderful and very detailed review. I appreciate you sharing the many positive aspects of your visit. It was a pleasure to be able to share your kind comments with all our staff. Positive comments such as yours are a real motivation for us all!

We hope you & your family will choose our resort as your vacation destination many times in the years to come.

Regards,
Francisco Silva
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa del Arco Beach Resort & Spa

Property: Villa del Arco Beach Resort & Spa
Address: Km. 0.5 Camino Viejo a San Jose, Cabo San Lucas 23450, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Cabo San Lucas
#5 Business Hotel in Cabo San Lucas
#6 On the Beach Hotel in Cabo San Lucas
#6 Luxury Hotel in Cabo San Lucas
#6 Romantic Hotel in Cabo San Lucas
#6 Spa Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Villa del Arco Beach Resort & Spa 4*
Number of rooms: 222
Official Description (provided by the hotel):
Create magical memories the minute you walk into Villa del Arco Beach Resort & Spa in Cabo San Lucas, an idyllic and delightful retreat, where the staff is committed to ensuring you get the best of the 3 Rs: relaxation, recreation and romance. This sophisticated five-star, all-suite property, often referred by past guests as calming, beautiful and comfortable, offers secluded stretches of beach where you can shut out the world and relish in the surroundings. Our comfortable, yet luxurious suites feature unbeatable views of sand and sea, including the exotic El Arco rock formation, the official symbol of Los Cabos. ... more   less 
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Also Known As:
Villa Del Arco Hotel Cabo San Lucas
Hotel Del Arco
Del Arco Hotel
Villa Del Arco Cabo San Lucas
Villa Del Arco Beach Resort & Spa Cabo San Lucas, Los Cabos

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