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“Next time, I'd go with a more personal B&B place”

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Sheraton Grand Los Cabos Hacienda del Mar
Ranked #31 of 71 Hotels in Cabo San Lucas
Certificate of Excellence
A TripAdvisor Member
Ventura, CA
Reviewed January 10, 2005

After weeks of pouring through reviews here on tripadvisor, we finally decided to go to the Sheraton (Jan 1-9) -- mostly because of our Starwood points and its location. I was a little disapointed, but I think I might have set my sights too high. Anyway, the good: very friendly staff, jacuzzi tub, nice grounds, great architecture, 2 for 1 happy hour by the pool, the pools themselves, the beach, very comfortable bed. The bad: room was a little dirty the first day, not a great view despite paying for a deluxe oceanview, breakfast was way too expensive (though good), and it was a little more family-oriented when we were looking for romantic. Its not a bad hotel at all, but not really what we were looking for, I suppose.

Some general tips -
If you can, you should definitely rent a car - it was wellll worth it, esp since the hotel is in the Corridor, not downtown;
If you can deal with sitting through an hour's worth of timeshare presentation, I think its worth it - we got $100 off dinner at Pitahayas and discounts on all the water sports and activities in town, which we took much advantage of!
La Casa Del Dorado is an AMAZING Mexican restaurant in town. Great service, and unbelievable food. Go for breakfast or dinner - you won't regret it.
If you want to do a sunset cruise or snorkeling, I recommend Encore (service in town) -- the crew is sooooo nice, they give you a great tour, and the food and beverage service (free drinks and meals) is really great. If you go, tell Elvis Catia says hi!
Finally, if you want good whale watching, go with Cabo Expeditions on a zodiac boat - they get you right up to the action and are very knowledgeable.

9  Thank A TripAdvisor Member
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1,539 - 1,545 of 1,739 reviews

A TripAdvisor Member
Little Silver, NJ
Reviewed January 4, 2005

Vacationed at the Sheraton over New Year's and found the hotel spotless and breathtakingly beautiful. Location was very close to town of Cabo , 10 minutes, and taxis were readily available. Rooms were spacious but only had limited oceanview. Staff was more than willing to please. Food service tended to be slow, waiting quite a while for even bottled water. (Found this to be true throughout Cabo.) Be prepared to spend alot of money for food. Breakfast buffet was $26. After a several days we learned that you could order off the breakfast menu at much more reasonable prices. (Smarter idea is to eat in town as prices much better.)

Would return, even though maid services failed to return for the second service with fresh towels etc. Servibar was not replenished but attributed this to small staff over New Year holiday.

3  Thank A TripAdvisor Member
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A TripAdvisor Member
Yorktown Heights, NY
Reviewed January 3, 2005

My family is returning to the Hacienda in February for the third year in a row. It has become our annual winter vacation destination. This year will be bittersweet because it will be last time our older daughter joins us as she is going to college come September. This property is one of the most beautiful we have ever stayed in. For the past two years we were lucky enough to stay in the same room and have already been assured by the hotel that they will do "everything necessary" to assure that we have the same accomodations this year. We are so looking forward to our annual respite in this glorious hotel. If you go to Cabo, you must stay here!!!

  • Stayed: January 2005
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    • Rooms
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    • Service
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A TripAdvisor Member
Dallas, Texas
Reviewed December 29, 2004

Fabulous hotel! My husband and I got married in the on-site Capilla at this hotel and had 70 guests for our wedding there. The staff was extremely helpful and we couldn't have asked for a more authentic looking Spanish-style hotel as a backdrop for our pictures. The rooms were wonderful especially the ones on the first floor beach front. You walk right out of the double glass doors to the pool and beach. Just wonderful! We had our reception at the restaurant down on the beach and the sunset just made it all complete. The staff passed out island drinks to our guests before the ceremony and the bridal luncheon was set up outside on a big terrace. It was perfect and the on-site wedding planner knew exactly what she was doing. The pools are gorgeous and there are several to choose from. I highly recommend this hotel and can't wait to go back for our anniversary.

  • Stayed: July 2003
    • Value
    • Rooms
    • Cleanliness
4  Thank A TripAdvisor Member
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A TripAdvisor Member
New York, NY
Reviewed December 28, 2004

This was our first trip to Cabo and it was amazing. We've traveled all over the carribien, mexico and europe and i must say this was one of the most beautiful hotels we have ever stayed in. Originally we were going to stay at esparanza but it was all booked, well the Sheraton did not dissapoint! The service was perfect, our room was huge and the view off the terrace amazing. The bathroom was also huge and very modern, with a large stand up shower and a jacuzzi tub that looked directly toward the ocean. The food was incredible, some of the best restaurants in cabo are located in the Sheraton. The pool was amazing with great poolside service. Again I can not say enough just how beautiful this hotel really was. It is also worth taking a 15 min cab ride to have dinner at Esparanza which has the most beautiful views. Very romantic. When we go back to Cabo we will only stay at the Sheraton. It's truly a luxurious vacation spot.

6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2004

Just returned from a week (11/21-26) in Cabo at the Sheraton. It's a very nice property and we really enjoyed ourselves. It was our 1st time in Cabo. That was the good, now for the not so good. I guess they were full, so they wouldn't check anyone in until 3pm, which was ok, but we got what had to be the smelliest hotel room I've ever been in. Room 1904 in the main building. It smelled like a sewer had backed up into the room. Once you were in the room you got used to the smell, but if you left and came back OMG!!! Everytime we complained the front desk would kinda chuckle, as if they knew about the problem. The 1st time they sent the maid up with spray, my husband and I couldn't take it anymore by Tuesday a.m. so he went down and demanded to see the mgr, which they were reluctanct to do, but the person on duty at the front desk at that time did finally offer us a new room, which was absolutely fabulous. My husband was so p.o.'d he made them give us a credit on our bill.

8  Thank JB222Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2004

Our family (including two teens of 16 and 19) spent five days at the Sheraton for Thanksgiving, and the hotel is indeed lovely...grounds are well kept and the staff is helpful...we usually stay at Westins and were surprised that there was no 'cigar bar' open in the evening; in fact, we had to go to Tomates restaurant to get a cigar cutter....the concierge recommended the Picante fleet for marlin fishing, and I concur...two of us had a 35' boat for the day for $1260, including beer, lunch and everything else you might want, and had a tremendous time...the chef at De Cortez cooked our catch of dorado over a mesquite fire and it was the best meal we had our entire trip...the restaurants at the hotel are actually very good...we'd also recommend Margaritavilla down at the marina...travelers with teens might consider that Cabo is nice but my family decided it prefers Puerto Vallarta...I think Cabo is a better destination if you're thirty-plus...the clubs have an absolute fetish for 80's music, and aren't as youth friendly as PV or Cancun...all in all, a nice, quiet, relaxing vacation at a beautiful hotel but we're going back to the Westin in PV in March...

1  Thank Bjaygee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Grand Los Cabos Hacienda del Mar

Address: Corredor Turistico KM 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Cabo San Lucas
#17 Top resorts Hotel in Cabo San Lucas
#20 Romantic Hotel in Cabo San Lucas
#22 Spa Hotel in Cabo San Lucas
#23 Family Hotel in Cabo San Lucas
#25 Luxury Hotel in Cabo San Lucas
#26 On the Beach Hotel in Cabo San Lucas
Price Range: $194 - $615 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Los Cabos Hacienda del Mar 4.5*
Number of rooms: 270
Official Description (provided by the hotel):
With its cobblestone lanes, winding paths, quaint Placitas, fountains, restaurants, and shops, Sheraton Grand Los Cabos Hacienda del Mar captures the feel of Old Mexico. Our hotel in Los Cabos, Mexico features a full complement of guest services to satisfy the refined needs of both the meeting and leisure travelers. We present perfect accommodations in a spectacular setting on the oceanfront near Lovers Beach and the Arch of Cabo San Lucas. ... more   less 
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Also Known As:
Sheraton Hacienda Del Mar Resort And Spa
Sheraton Hacienda Del Mar Hotel Cabo San Lucas
Sheraton Cabo San Lucas
Cabo San Lucas Sheraton
Sheraton Grand Los Cabos Hacienda Del Mar Cabo San Lucas

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