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“Great Resort for Family - Pools are Outstanding”

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Sheraton Grand Los Cabos Hacienda del Mar
Ranked #31 of 71 Hotels in Cabo San Lucas
Certificate of Excellence
Reviewed July 21, 2013

We stayed 6 nights at this property a few years ago. This was out 5th time in Cabo and we stay at different hotels each trip. All the pools are outstanding...maybe a bit warm for during the day. The food is good too. We ate breakfast and lunch at the hotel and took the shuttle into town for dinner. The property is very clean. I also got a massage.

  • Stayed: August 2012, traveled with family
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2  Thank CAgal_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this reviewResponded July 23, 2013

Thank you for reviewing the Sheraton Hacienda Del Mar on TripAdvisor. We are ecstatic that our amenities and services were to your liking during your vacation. It is our goal that our guests enjoy themselves and feel well taken care of and it is always amazing to hear when we are able to go above and beyond with our hospitality.

I hope you choose to stay with us again the next time you are down in Los Cabos!

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922 - 928 of 1,758 reviews

Reviewed July 20, 2013

We went for a short visit with family. The grounds were beautiful views do the ocean incredible. Amenities at the hotel were better than expected. Currency exchange, suites available with kitchens, tvs in the room, activities all day, free wifi inside and out, a snack bar and restaurant by the pool with staff to take orders for you as you sit by the pool and beach. Everything you need for a relaxing and fun trip.

Stayed: July 2013, traveled with family
3  Thank Kathy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this reviewResponded July 22, 2013

Thank you for the kind words about your stay at the Sheraton Hacienda Del Mar. We are ecstatic to hear that our amenities were better than you had expected. Our aim here is to provide our guests with the most enjoyable stay and it is always wonderful when we hear that everything was to their liking. In the event that you are in Los Cabos in the future, we hope that you will definitely choose to stay with us again!

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Reviewed July 19, 2013

This is a gorgeous resort - the Starwood line of hotels has done a great job with this hotel - some of the best service I've had - fully staffed hotel, servers and bellmen helping, holding doors, attentive to my every wish. There is a full staff of concierges and two of the best restaurants I've eaten in in a long time - De Cortez and Pitahayas - in the top 50 in all of Mexico. I had a large luxery king with a huge bathroom, walk out small patio and view of the ocean. It faces the Sea of Cortez and there were huge waves while I was there - too rough for snorkeling but there is good snorkeling down the coast about 5 min. Golf Club Costa del Sol is one of the top 100 golf courses in the world,designed by Jack Nicholas - lots of fun to play. Resort is a tremendous value - so glad I listened to two of my friends who recommended it.

  • Stayed: July 2013, traveled solo
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1  Thank 30CatherineM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this reviewResponded July 25, 2013

Thank you for your wonderful review of the Sheraton Hacienda Del Mar on TripAdvisor. I’m glad that you were finally able to experience the resort yourself after the recommendations from your friends. We are ecstatic that our amenities and services were to your liking during your vacation. It is our goal that our guests enjoy themselves and feel well taken care of and it is always amazing to hear when we are able to go above and beyond with our hospitality.

It'll be our absolute pleasure to host you again the next time you visit Los Cabos!

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Reviewed July 12, 2013

I've always been happy to stay with Sheraton and it's Starwood line hotels as they provide excellent service and quality products, and this hotel did not fall short. We got a great price through a wedding block and were excited to stay, especially with all the great reviews we've seen here.

The rooms were clean, décor was beautiful, the grounds well kept, and staff so friendly and accommodating. The bathroom was huge, with double sinks and the jet tub was a plus; a great way to relax. Bed was comfortable. The AC in the rooms works so well. I've stayed in many different hotels in Mexico, and with humidity higher near the beach, it's nearly impossible to have an AC unit work as well as it did in this hotel. I had to turn it down at night I would get so cold. You feel no humidity in these rooms, so a plus for me.

The pools were great, and I liked how they did not allow people to save chairs all day, which is a common problem in many beach hotels (where you find it hard to find a spot because someone woke up at wee hours of morning and claim poolside chairs). Tip: the dolphin pool area (overlooking golf course) has a swim up bar and tends to be less crowded.

I only ate breakfast at the timeshare side, and it was a great deal and food was yummy.

The only mild complaint I have was how things were a bit overpriced and the pressure to attend a time share presentation, but that's at any hotel.

Overall, very happy with our stay.

  • Stayed: June 2013, traveled with friends
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Thank latinqt2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this reviewResponded July 22, 2013

We appreciate you taking the time to write this thoughtful review of the Sheraton Hacienda del Mar Golf and Spa Resort and sharing your tips for other visitors. The dolphin pool area is usually a bit more secluded and we are glad that you are able to take advantage of that during your stay. Our aim here is to provide above and beyond amenities and services for our guest and we are glad that it met to your liking. We hope that you will choose to stay with us again the next time you are here in Los Cabos!

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Reviewed July 11, 2013

This was our first time visiting Sheraton Hacienda del Mar and we had an amazing time. The property was beautiful and the rooms were amazing! All the servers by the poolside and restaurants were very friendly and provided great service. But I wanted to let you know that all the servers at Tomatoes were excellent during our stay, especially Gustavo Basilio, Adeline, Julisa, Joanna, and Lazaro, to name a few. Each day they greeted us with big smiles, kind words and great service. Eating out with 3 young boys can be challenge but they all went above and beyond to make us feel welcomed and make our dining experience a good one each time. A big thank you to all of them who work so hard to provide great service to us.

Room Tip: We were in the main building and had great service, beautiful view and location was close to pool an...
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  • Stayed: July 2013, traveled on business
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Thank Flora L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this reviewResponded July 17, 2013

We are pleased to hear that you had an enjoyable stay at the Sheraton Hacienda de Mar. The entire staff, including the individuals you mentioned, is extremely appreciative of your kind words. We definitely work hard to make sure that our guests have a pleasant and memorable experience here and it is gratifying to hear great feedback. We hope to get the opportunity to serve you again, the next time you find yourself in Los Cabos!

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Reviewed July 8, 2013

We have been to this property 3X in less than 1 year. We came with our family last summer...decided to bring a group of 50+ here in December...and turned around and brought a group of over 200 here this summer. The accommodations are awesome...the food is awesome...the staff is awesome...they work hard to be great for you. They do a great job of making sure you enjoy your visit. We will be back with a group of several hundred next year...many of our friends thought it was better than a recent St.Regis hotel that we stayed at in Hawaii...overall. What I like the most is we haven't had to deal with a bunch of obnoxious partiers....great location for families, as far as we have experienced.

  • Stayed: July 2013, traveled with family
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3  Thank Danny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this reviewResponded July 11, 2013

The entire staff here at the Sheraton Hacienda Del Mar would like to express our sincerest gratitude for your continued support of our resort and we are happy to hear that you and your party enjoyed your second stay with us. We work hard to provide our guests with the stellar accommodations and services so we are always especially appreciative to hear feedback that reflects our efforts.

We look forward to hosting you again, the next time you are in Cabo!

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Reviewed July 5, 2013

We came here on our honeymoon. I like the location, $40.00 round trip cab into town or take the hotel shuttle for $20. The resort was crowded with business programs. A great location for families, but I will try to find a place that caterers to couples next time. I had a massage that was average. My wife had a body scrub and said the experience was excellent and would highly recommend it. Overall the service was excellent. Just crowded at the pool and the restaurants.

Stayed: July 2013, traveled as a couple
3  Thank Bentlydog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this reviewResponded July 6, 2013

We appreciate your feedback with regard to your recent stay at the Sheraton Hacienda del Mar and are glad that you found our amenities excellent, overall. Perhaps we will have the opportunity to host you again sometime. Again, our congratulations on your marriage and best wishes in your new life together!

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Additional Information about Sheraton Grand Los Cabos Hacienda del Mar

Address: Corredor Turistico KM 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Cabo San Lucas
#17 Top resorts Hotel in Cabo San Lucas
#20 Romantic Hotel in Cabo San Lucas
#22 Family Hotel in Cabo San Lucas
#22 Spa Hotel in Cabo San Lucas
#25 Luxury Hotel in Cabo San Lucas
#26 On the Beach Hotel in Cabo San Lucas
Price Range: $197 - $705 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Los Cabos Hacienda del Mar 4.5*
Number of rooms: 270
Official Description (provided by the hotel):
With its cobblestone lanes, winding paths, quaint Placitas, fountains, restaurants, and shops, Sheraton Grand Los Cabos Hacienda del Mar captures the feel of Old Mexico. Our hotel in Los Cabos, Mexico features a full complement of guest services to satisfy the refined needs of both the meeting and leisure travelers. We present perfect accommodations in a spectacular setting on the oceanfront near Lovers Beach and the Arch of Cabo San Lucas. ... more   less 
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Also Known As:
Sheraton Hacienda Del Mar Hotel Cabo San Lucas
Sheraton Hacienda Del Mar Resort And Spa
Sheraton Cabo San Lucas
Cabo San Lucas Sheraton
Sheraton Grand Los Cabos Hacienda Del Mar Cabo San Lucas

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