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“Hacienda Del Mar -- FANTASTIC”

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Sheraton Grand Los Cabos Hacienda del Mar
Ranked #28 of 70 Hotels in Cabo San Lucas
Certificate of Excellence
Midlothian, Virginia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Hacienda Del Mar -- FANTASTIC”
Reviewed January 13, 2013

We travel to a lot of time shares . This was a super resort. We took my 70 year old mother and 3 teenagers. Pools are wonderful. Happy hours abundant. WONDERFUL WONDERFUL Food and Restaurants and an on-site store that meets all immediate needs if not even a family for a week. It is easy to get to local grocery stores, Costco, WalMart and Sam's. Transportation in to Cabo San Lucas is easy and cheap and no car rental is necessary. My husband and son LOVED the golf and golf club for lunch. The beach is gorgeous but very round and not recommended for swimming. We used caboadventures for snorkeling, whale watching and zip line excursions which got us into the Desert and out on the Water. The hotel/time share employees were friendly. The studio suites are HUGE and could have easily held our 5 family members. The kitchenettes are adequate. Two nice TVS in each studio. HUGE BATHROOMS. Very Clean. Good size balconies. Gorgeous sunsets from every point in the resort. We would absolutely GO BACK and enjoyed it all.

Room Tip: Rooms owned by time share owners are on the water. But every rooms is lovely with some looking out...
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  • Stayed December 2012, traveled with family
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Helpful?
3 Thank Leslie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Cornvillel, AZ
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 12, 2013

Just returned from our 6th visit in 6 years. Every year we swear to go elsewhere but it is just too good not to return... The remoteness is a double edged benefit--lends itself to quiet but far from town conveniences. There is a $10. fare to go round trip to Cabo San Lucas but I wish they also had this available for San Jose Del Cabo. The staff goes out of its way to respond to your every wish and the scenery is restful and wonderful. Loved the pool activities.

Room Tip: The newer rooms are the nicest but far from the water.
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  • Stayed December 2012, traveled with family
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Helpful?
1 Thank 4tenderfoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 12, 2013

We just got back from our stay at the Sheraton! Hands down the most beautiful hotel we've ever stayed at! The property was impeccable! The hotel is about 25 minutes from the airport and about 10 minutes from downtown! They also provide complimentary wifi, 2 bottled waters every day, parking, and beach services (umbrella services and chairs)! There was a turn down service every evening which included 2 andes mints :) The only downside was our timeshare presentation but at least we got some perks from it! Several pools throughout the property and 3 hot tubs. We only ate at the Tomato restaurant, which the ceviche was delicious! Thank you so much Sheraton for making our 3rd anniversary memorable!

Room Tip: Wish we had a beach view but still a nice corner room with quick access to the beach!
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  • Stayed January 2013, traveled as a couple
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Helpful?
Thank LisaGuzman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 10, 2013

The Sheraton Hacienda del Mar feels like staying in a little Mexican village with it s beautiful buildings situated on the blue sea.-Wow!!! Many magnificent nice warm pools too.
This property is a wonderful 5 star hotel. From the second we arrived Mary Avalos the Front Office Manage made sure we had a beautiful room- it helps to be Starwood Platinum and have a birthday!
The hotel is perfectly situated between SJB and CSL. The staff are very pleasant and are there to make your stay a great experience. Some of the best meals we had were on the property. A must stay in Cabo.

Room Tip: If its your birthday - it helps- we had a beautiful suite!
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  • Stayed December 2012, traveled with family
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Helpful?
2 Thank AL1YYZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clontarf, Minnesota, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 10, 2013

Parents have a timeshare here, so they stay a month each winter. We have stayed here 4 times in the past few years. The grounds are beautiful, the pools are always clean, and the rooms are very nice. This is more of a quiet remote spot. No beach traffic from other resorts, away from town, and relaxing. Generally very quiet in the evenings. Everyone seems to go to bed early. Food is very expensive on-site, at least for us mid-western folks. Grocery store uptown is where we stock-up for most of our meals.

Room Tip: Make sure to visit the Roadhouse for supper. Half way to town on right side of road. Kind of an ex...
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  • Stayed February 2012, traveled with family
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Helpful?
3 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercer Island, Washington
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 8, 2013

This is my second visit to this resort. On the first visit we had decent rooms. Ocean view, near one of the pools. It was very hot, and there were not many people at the resort in September 2011. The steak house was closed.

On this our second visit (January 2013), when we were given garden view rooms at check in, we were told that the hotel was full. This was a gross exaggeration. There were even fewer people at the pools, and the restaurants were virtually empty. It was also explained to us at check-in that breakfast was included with our room rate at the Tomatoes Restaurant, but at no other venue. Breakfast was in fact not included with any of our rooms.

There are a number of scams at this resort. First, you are not allowed to take your bags to your room, no matter if you have a tiny carry on or a steamer trunk. I am happy to give a generous tip, where one is deserved, however, I do not like to be held hostage for a tip.

On our first visit, one member of our party traveled to the hotel from the airport via shuttle for a reasonable $16 USD. When the same service was requested from the hotel concierge to return to the airport, we were told that a 48 hour advance notice was needed and we were forced to take a cab at a cost of USD $60. On this current visit, more than 48 hours notice was given for the airport transfer, and again we were told by the concierge that it was impossible to arrange for the shuttle. Apparently no amount of time is enough time to arrange for the shuttle. One doesn't need to be a rocket scientist to deduce that there is an "arrangement" with the hotel and the cab company.

The food has been good on both visits. The wait staff is friendly, but the service is very slow. The front desk staff are ill-informed. Even though we paid regular price for rooms (through a travel agent) we were not allowed to leave the lobby after check-in without a lengthy sit-down with the Time Share Sales agent.

This will be our last visit to the Sheraton Hacienda del Mar. I expect more when I pay $250/per night for a bed.

Room Tip: Ask for high rooms with ocean view, near the beach or beach pools. Be prepared for the staff to tel...
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  • Stayed January 2013, traveled on business
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Helpful?
5 Thank Amy I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 8, 2013

My family and I spent NYE and the week after at Hacienda del Mar.


Food. Yes, it's a bit pricey, but considering the great deal you get on the rooms the prices are doable. We ate breakfast every morning at Girasoles ($16 all you can eat with bottomless mimosas). Absolutely delicious every day, and I the staff there always are like energizer bunnies, running around. Araceli waited on us usually, but they were all great.

The rooms are beautifully kept and sport a nice shower and a great jacuzzi. Nothing quite like chilling in the jets to relax after a long flight! The grounds are beautifully kept, and the structures are all gorgeous. The infinity pool facing the ocean is to die for, ya gotta get in! Also, the hot tubs near the ocean are the hottest, so definitely check those out.

We did the timeshare presentation. It's supposed to run 90 minutes, but if you show any interest whatsoever it will definitely turn into 2 or 3 hours. It's worth the $200 credit, just make sure you go into it knowing how to say NO (unless you want it, that is!).

Final note: There are happy hours at most of the hotel bars (2 for 1 drinks), so pick up a schedule from the front desk and get busy!

Room Tip: Get a 2nd floor room to avoid noise
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  • Stayed December 2012, traveled with family
    • Value
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Helpful?
1 Thank vballtrumpeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Grand Los Cabos Hacienda del Mar

Property: Sheraton Grand Los Cabos Hacienda del Mar
Address: Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Cabo San Lucas
#15 Top resorts Hotel in Cabo San Lucas
#20 Spa Hotel in Cabo San Lucas
#20 Romantic Hotel in Cabo San Lucas
#23 Family Hotel in Cabo San Lucas
#23 Luxury Hotel in Cabo San Lucas
#25 On the Beach Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Grand Los Cabos Hacienda del Mar 4.5*
Number of rooms: 270
Official Description (provided by the hotel):
With its cobblestone lanes, winding paths, quaint Placitas, fountains, restaurants, and shops, the Sheraton Grand Los Cabos, Hacienda del Mar captures the feel of Old Mexico. A full complement of guest services is offered on premises to satisfy the refined needs of both the meeting and leisure travelers. ... more   less 
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Also Known As:
Sheraton Hacienda Del Mar Hotel Cabo San Lucas
Sheraton Hacienda Del Mar Resort And Spa
Sheraton Cabo San Lucas
Cabo San Lucas Sheraton
Sheraton Grand Los Cabos Hacienda Del Mar Cabo San Lucas

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