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“Ahhhmazing....total relaxation”

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Pueblo Bonito Pacifica Golf & Spa Resort
Ranked #22 of 71 Hotels in Cabo San Lucas
Certificate of Excellence
Reviewed August 2, 2014

First stop on our visit to Mexico was in Cabo San Lucas at the all inclusive, all adult resort and it was wonderful. After a busy two weeks in the USA it was nice to relax at this beautiful resort. The staff were friendly, the rooms were clea and we felt relaxed from the moment we arrived until we sadly had to leave three days later. After about three hours my husband was already saying "oh we definitely have to come back here". We didnt go to any of the fine dining restaurants and just ate at the pool - why would you stay in your room or inside at this beautiful place. We found the pool staff very friendly and accommodating. We used the free bus service between their other hotels and went into town to go on a boat to see El Arco which was great.
We are already planning a return trip to Mexico and are definitely going to include the Pueblo Bonita Pacific and maybe some game fishing.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank jillydb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PuebloBonitoResorts, Gerente at Pueblo Bonito Pacifica Golf & Spa Resort, responded to this reviewResponded August 18, 2014

Dear Guest,

Thank you very much for your kind remarks, we feel so happy after reading such a nice review, we are so glad you decided to come back for the second time and that you had the time to enjoy our sister hotels restaurants.!

Warm Regards,
Margarito Barreras, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,164 - 2,170 of 4,044 reviews

Reviewed July 31, 2014

Customer service was great! Adults only and all inclusive was great for a couple who needed some relaxation time after completing Master's and Doctorate programs. Upon check in, we were greeted with champagne by the bellboy Eder. He took our bags and waited while we checked in. After check in, he escorted us to our room and told us everything that we needed to know about the property. We had a really good time.

All inclusive (including alcohol and 24 hours room service)
All inclusive access to the other three Pueblo Bonito resorts in Cabo (free shuttle)
Not a lot of rooms- even at 95% the hotel often felt like it was 60% full which easy access to pool chairs and the pool bar. No waiting at the different restaurants.
No kids
Easy access to the beach(literally about 40 feet from the pool) for walks

Not much activity for those looking to party
Secluded- almost 20 minute shuttle ride to downtown Cabo (cabs cost about $15 USD and take about 15 minutes)
Beach not ideal for swimming
Limited rooms/guests made the property feel "too empty" sometimes

Food- room service and the grill at the pool were excellent. The evening buffet was ok (nothing to write home about). The dinner I had a Siempre was very good. I never got around to trying the sushi restaurant Pescado.

Overall, I would stay here again. I would give the experience a B+ Although it can be too quiet at times, you still have the option to go to the other properties and enjoy the all inclusive there, Those properties are a lot more lively. I can appreciate the adults only break from kids and the slow pace makes being poolside more enjoyable without hunting for pool chairs or long waits at the pool bar. The staff was really friendly and polite which is always appreciated.

  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank KingDavidV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2014

This is the place where you can really relax and unwind. From the moment the glass doors slide open for you, their signature aroma will just take you away and you would know you are on vacation.

They have activities for everyone. Gabriel, the Activities Center instructor, will motivate you to do something from hiking, zumba, abs, bootcamp, water aerobics, how to drink tequila (haha) ...he is awesome!

I will recommend this resort to any adults (girls getaway, couples, or just "me" time). Our vacation is amazing as always. We have stayed in Sunset Beach, Montecristo Estates and Novaispania as well and would say anywhere you stay in Pueblo Bonita is guaranteed you will have experience fun, memorable, enjoyable, relaxing vacation. Can't wait for next year!

Room Tip: All rooms in Pueblo Bonito Pacifica have ocean view.
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  • Stayed: July 2014, traveled with friends
    • Location
    • Rooms
    • Service
1  Thank Potttersrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2014

This resort is absolutely gorgeous and very well maintained. The scenery is fantastic. But not impress at ALL!

I have stayed at many All-inclusive resorts and this one disappoints in the Services, I didn’t find the people friendly, they looked very under staff, Didn’t like that we didn't have many options for food, had to paid extra for certain foods or drinks in an All-inclusive this was a first for me. One day they ran out of beer for a few hours. You couldn't find pool services for drinks, had to go and visit pool bar if you wanted a drink and had to wait about 15 to 20 minutes for a drink.

One day I ask the bartender why was it taking so long for drinks and his answer was: at that bar they didn’t have a dish washer or someone to help him , He had to wash and make the drinks as they were ordered and he was very busy not a one person job.

The other thing we where constantly hassle to do the Time Share presentation even though we had said, we where not interested, once we were interrupted while we where in the Bistro having breakfast, it’s like, if they had a list of the people who hadn’t done the Time Share presentation and everyone took a shot to see who was going to finally get us to take the Presentation.

One of the days while walking the property we stop to have a drink at one of bar’s and it was closed during the day. If you wanted to walk around with your drink they would pour it in a clear plastic cup not classy at all. Not what you expected from a Luxury resort.

I was very DISAPPOINTED, I would not recommend this resort.

  • Stayed: June 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Morena_EE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2014 via mobile

Gorgeous resort on a beautiful beach with amazing sunsets. But long drive into town, the beach is unswimmable, the food is fair / good but gets redundant. We felt a little trapped / bored and wish we stayed somewhere with more water activities. But it was very relaxing and I enjoyed the beautiful spa and great service!

  • Stayed: August 2013
    • Value
    • Location
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    • Service
2  Thank Nicole C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2014

I've stayed at the Pueblo Bonito Pacifica Resort now on multiple occasions and can't say enough good things about it. It's the people at this resort that do such an incredible job of making their guests feel welcome. From Mois at the Bar outside of the hotel lobby, to Abel who is an excellent server at the Siempre Hotel , to Alberto who puts on a great bootcamp, this is a fantastic hotel for couples. I will certainly return, thank you for your excellent service and a first rate all inclusive experience.

  • Stayed: May 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank andrewsY2166PE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2014

This resort is absolutely gorgeous and very well maintained. The scenery is fantastic. There were minor things that we thought needed improvement

Food: Outstanding. We've stayed at many all inclusive resorts and this far exceeded our expectations. Many items to choose from ranging from filets, rib eyes, salmon etc.. Not something you'd expect to see included with your package.

Beverages: Mediocre. Most drinks are watered down or too sweet to even enjoy. Definitely needs improvement. About 50% of the time, when asked for bottled water, we were given only room temperature water. On hot days, that's difficult to drink.

Bartenders: Not so friendly. I thought the idea was to earn your tips. Most of them appeared to be "put out" by the mere fact they were having to serve us. Service at the swim up bar was not a pleasurable experience.

Staff: Average. Didn't appear to be overly eager to help or assist with our needs. Again, we often felt like we were a burden.

Staff at the sister resorts: Out and out RUDE. Part of our package allowed us to travel to Pueblo Bonito Sunset. Staff there is completely rude to outsiders. Very impatient and condescending.

Overall: We were pleased with the experience and would probably return. But certainly the only thing we enjoyed was the food and the scenery.

Stayed: July 2014, traveled as a couple
2  Thank Jester507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pueblo Bonito Pacifica Golf & Spa Resort

Address: Cabo Pacifica s/n, Cabo San Lucas 23450, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Romantic Hotel in Cabo San Lucas
#12 Top resorts Hotel in Cabo San Lucas
#15 Spa Hotel in Cabo San Lucas
#18 On the Beach Hotel in Cabo San Lucas
#19 Luxury Hotel in Cabo San Lucas
Price Range: $426 - $910 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pueblo Bonito Pacifica Golf & Spa Resort 4.5*
Number of rooms: 154
Official Description (provided by the hotel):
The award-winning Pueblo Bonito Pacifica Resort & Spa is an enchanting oasis of natural beauty and relaxation, located on a 2.5 Mile stretch of pristine white beach on the Pacific Ocean, just one mile from lively downtown Cabo San Lucas. This boutique resort offers a deluxe all-inclusive plan providing gourmet a la carte dining, enhanced guest services and a wide range of amenities. Pacifica features five restaurants, five bars, two pools, an award-winning spa and luxurious accommodations in a calm, adults-only environment. Fashionably decorated guestrooms and suites include furnished patios and balconies with stunning views of the ocean and sunsets. One of the most exciting and recent additions at Pueblo Bonito Pacifica are, The Towers at Pacifica a new ultra-luxe resort-within-a-resort, offering 47 new exquisite guest rooms and suites. Also, a new oceanfront gym, and Península, a new beachfront restaurant and bar, featuring traditional Baja Cuisine and creative mixology. New enhanced services accompanied the expansion as well, such as pool butlers for poolside and beach service, and fantastic culinary experiences, such as the Hook & Cook activity. Designed for the sophisticated and discerning guest, Pueblo Bonito Pacifica has everything needed for a fun and relaxing vacation experience. ... more   less 
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Also Known As:
Pueblo Bonito Pacifica Hotel Cabo San Lucas
Pueblo Bonito Pacifica Resort And Spa
Pueblo Bonito Pacifica Holistic Retreat & Spa
Pueblo Bonito Pacifica Golf & Spa Resort Cabo San Lucas, Los Cabos

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