We went on our first time to Los Cabos Mexico in June 2007. My wife and I traveled with our 2 children, ages 2 and 9. As such our trip lacked any real exposure to the nightlife for which Cabo is famous.
We stayed a total of nine nights: Seven at the Hacienda Del Mar (Time share) which shares facilities with the Sheraton and 2 at the Sheraton.
Arrival & Getting to the Hotel:
We rented a car as we did not want to be tied down to the hotel. The cost ended up being about the same as if we had taken cabs but we didn’t have to wait around. Its called Premium Car Rental Protection Coverage.
Insurance: Our auto policy did not cover rental cars in Mexico once you went 50 miles past the U.S. border. Even though our AX card indicated that they covered any damages not covered by our auto insurance, we opted for signing up for additional coverage through AX at $29 per rental. Under this policy, AX would be the primary insurance company even if our auto policy was in effect. Its called Premium Car Rental Protection Coverage.
Upon arrival we were advised that our room was not yet ready. We were given an account number so we could charge food and drinks while we enjoyed the grounds while waiting for check-in.
Our room was both spacious and clean. We stayed in a first floor efficiency that had a sitting area attached to the small kitchen. It also had a balcony that overlooked what appeared to be the public access road to the beach but also provided a partial view of the ocean. The beds are very firm…but as we prefer it that way we had no issues. Our only complaint was that we requested a crib for the room several times before actually getting it. One word of warning for older guests is that the bathtub/shower combo may be hard to get into if you have difficulty. There was a TV with cable both Spanish and English channels…we were pleasantly surprised to see that they had Nickelodeon.
The hotel grounds are well maintained. There are several hotel pools but as we had small children we spent most of our time at the children’s section. We had to get there by 9 AM to get a couple of lounge chairs under an umbrella when the hotel filled up on the weekend. There are towels available by the pool.
There are lounge chairs on the beach with palapa (grass umbrellas). If you arrived by noon you could usually find several empty lounge chairs. The sand beach is large, clean and relatively quiet. Part of the beach was cordoned off for hotel guests and the venders stayed on the outside unless summoned. There is a strong undertow so swimming is only advised for good swimmers. My oldest daughter loved standing on the beach and letting the waves crash at her feet.
The kids club is called Sheratoons. It is for children aged 5-11 years old and is available daily from 9:30am to 4pm. My oldest daughter had a great time when she went. She would usually go for a couple of hours a day to hang out with her new friends. There is a daily activity schedule for the kids club with activities.
Breakfast: Although we ate breakfast almost daily in our room we did eat breakfast at the hotel twice. Buffet at the Sheraton: although the presentation was nice and the selection good, the food just was not that tasty. Breakfast at Girasoles: Although not a buffet you could order anything and as many things as you wanted off the menu. We had a great breakfast as well as a spectacular view.
Lunch: We ate lunch either in our room or at the poolside restaurants. The food during lunch was standard pub fare consisting of sandwiches, burgers, and salads. Good but not spectacular and a bit expensive but convenient.
Dinner: We always had dinner outside the hotel into Cabo. Having two small children precluded us from eating at many of the more upscale restaurants. We went to the mall several times and ate at the various restaurants there (including Hard Rock Café; Senor Greenburg’s Deli). Based on a recommendation we received at the hotel we did dine at the Sea Queen which was more upscale but kid friendly as it had an enclosed playground attached to the restaurant. The kids loved the playground while we loved that fact that we could dine on fresh sea food. This restaurant seemed to be more popular with the locals.
Bars: Happy hours moves from bar to bar from 11am. The 2 for 1 drinks are a real bargain.
I agree with one reviewer that in many ways it is a luxury hotel but that some of the attention to detail of a five-star experience is lacking. Staff was always smiling, friendly and helpful. We had a great stay and would go back again.
We did the Buccaneer Queen Pirate’s Cruise – which was OK. Next time we would spend some time sight-seeing.
- Official Description (provided by the hotel):
- An exclusive beach front hotel, located in the Cabo del Sol resort community, with 273 suites. Our magnificent resort is adjacent to the world famous Jack Nicklaus designed Ocean Golf Course. The resort is composed of 20 Villas all in Mexican Hacienda style, with romantic walkways through lush green landscaped and tropical flowers. ... more less
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- Also Known As:
- Hacienda Del Mar Vacation Club Hotel Cabo San Lucas
- Hacienda Del Mar Vacation Hotel
- Hacienda Del Mar Vacation Resort
- Hacienda Del Mar Cabo San Lucas
- Hacienda Del Mar Los Cabos Cabo San Lucas