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Sandos Finisterra Los Cabos
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Reviews (3,219)
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Reviewed February 3, 2010

My wife and I went to Cabo in June of 2007, 2008, and 2009. The first year we stayed at the RIU Palace and loved it, but it has since grown to big for us. We stayed at the FInisterra in 2008 and 2009 (2009 was our honeymoon). I ABSOLUTELY love this place. You can't beat the location. It fronts the Pacific Ocean, which you almost have to yourself - beautiful waves and scenery. The hotel is also a short walk from the marina and all the bars and clubs. We have always received fantastic service here. Food and drink is very reasonable at the FInisterra, too. Try the Finisterra Nachos - YUMMY! The rooms are just OK, but we could care less because we are only there to sleep. I would definitely stay in the Palapa section - great views!

This past trip we took a day trip to Todos Santos (through a tour company - highly suggest doing that). It's a little artist town about 1.5 hours (if I remember right) north of Cabo San Lucas. We had fun doing that. We got to see the Hotel California and the town is really quaint and nice. Other than that, we just relaxed by the beach/pool and sipped on drinks and went into town at night. TOTALLY safe to walk around town at night. We really like Cabo Wabo.

We are going to Aruba this year, since we went to Cabo the last 3 years in a row haha. But, you can bet that I will be back and I will only stay at the Finisterra. Feel free to e-mail me with any questions.

  • Stayed: June 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PrestonKnoxville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2010

Staff was uneager to help in any capacity, and most did not speak enough english to assist (or rather did not care). Check in and out took over 20 minutes each time - with nobody in front of us and several people behind desk. No manager was ever available. Worst of all the pool was ice cold and unusable - a heated pool was advertised. Stayed at this hotel about 10 years ago and it was much better then, same rooms no updating. If the pool was usable the other issues might have been more bearable, but when you pay $350 a might knowing you can't swim in the ocean, you want a pool. There are tons of other hotels - including Playa next door, which are more reasonable and newer and cater better to their customers. I would not recommmend this hotel.

  • Stayed: December 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank 123travelChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2010

This is a nice clean place, the employees are friendly.
The pool area is very nice- great hot tubs- big and many of them. The pool restuarant and bar are pretty decent for a small bite. We spent 2 days lying in the pool area. Right on the beach- can't swim in it but its nice to walk on.
The hotel restaurants are pricey- the breakfast buffet is huge- $16 per person. But you can order off the menu. We ate a quick breakfast here twice as it was easy.
It is a very short walk to the Marina and places like cabo wabo. But about 20-30min to medano beach.
Stay here if you don't mind walking a bit and want good value.
I would stay here again if i got a good deal.

  • Stayed: December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank zaraCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2010

We just returned from a very relaxing 5 day stay at the hotel. We read a lot of reviews prior to booking a trip so there were no surprises with the hotel when we arrived. The hotel is a great value for the price.

Room:
We stayed in the beach club and had a room on the 5th floor. Our room had a balcony that overlooked the pool and had a great view of the Pacific Ocean. The room was spacious, but modest. We spend very little time in our room while on vacation so we are okay as long as the room is clean and functional.

Pool:
As previous reviews have mentioned, only the middle pool is heated which is where the swim-up bar is conveniently located. We chose to lay at the bottom pool to avoid the noise at the heated pool. Whenever we went to the heated pool there was never more than 10 people in it. The service at the pool was exceptional. The staff always made sure you had everything you needed. We made sure to take advantage of the the 2 for 1 happy hour from 2-4.

Beach:
The hotel is located on a beautiful and quiet strip of beach. It was refreshing to walk around without someone trying to sell you a timeshare or a trinket. As noted in other reviews, the ocean is not swimmable from this location. The marina is less than a 10 minute walk from the hotel and you can catch a water taxi to lover's beach or divorce beach for $10 per person round trip. We took a 40 minute tour in the glass bottom water taxi and were able to see the arch, land's end, and the sea lion colony. Our guide brought tortillas with him and threw them into the water to attract the fish. We saw many colorful varieties of fish.

Location:
The hotel is less than a little over a 1/2 mile from the marina in Cabo San Lucas. We walked downtown every night to get dinner/drinks and had no issues. Other night spots like Medano beach are about a 1.5 mile walk or can be accessed by water taxi. We preferred the peacefulness of the hotel beach. Medano beach was very crowded the day we went and we were approached by locals asking us to buy their goods.

Hotel Restaurants:
We enjoyed meals at the pool side bar and the Whale Watcher bar. They offered the basic Mexican food at these locations; enchiladas, quesadillas, and tacos. They also have sandwiches and burgers. We highly recommend the Nachos Finisterra to anyone that wants a great plate of nachos.

  • Stayed: December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank IRun2Eat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2009

I putting my review here, because I am very grately to the people that took the time to post information about Cabo and other tourist destinations.

I feel bad saying anything negative about Finisterra, because the employees are very nice, especially around the pool area, but there are a lot of negatives.

The hotel is actually very large, there is one section that faces the ocean and then behind it on the cliffs there are other rooms. Some are regular rooms and some are time shares.

ARRIVAL IN CABO

Customs is relatively lax, just be friendly and they will reciprocate. There are a lot of pushy timeshares people as soon as you arrive and if you have a specific hotel or vacation package make sure you check their IDs otherwise they will just waste your time and you could end up in one of those stupid time share pitches. I was very grateful that someone posted this information somewhere. As soon as we stepped outside the airport lobby our guy was waiting with a sign and proper ID.

TAXIS
If you have to pay for a taxi, ask how much they will charge you to get you to your destination, before you get in the taxi.

THE ROOM

The room was huge. It was not as big as described, but it measured ab out 600 square feet. It was comfortable for a family of 4 and you can fit a family of 6. It discourages spring breakers, so there were mostly older people and families. The room was very nice, but it did not have a frig for our toddlers milk to keep cold or to keep your water cool (or beer). I got up at about 6:30 am and looked out the ocean every morning from the balcony. A lot of people have breakfast at the balcony. The view is that nice. It was a very quiet room, sometime you heard people going by late at night or in the morning, but overall it was much quieter than my home where I hear tons of traffic. The only complaint I have is the AC. The AC ducts are dirty. It may have mold or something else, but it definitely has something wrong with it. Another biggy is the pollution. The hotel has little control over that, so it is not their fault, but its awesome views also brings in towns of boat traffic. The air is pretty clean in baja and you become very sensative to pollution. You can smell the cigars and and cigarrettes several hundred feet away. The ocean also happens to be a favorite of whales and there are whales in the area. We saw whales from the balcony a few times. This means a bunch of boats coming into the area. The marina is very close by. It is a 3 minute walk from the hotel and likewise there will be a bunch of boats going by the hotel's beach and you smell the pollution released by the vessels every morning.

RESTAURANTS
It has two restaurant one by the pools and one on the cliff. The pool side restaurant serves lunch. The other restaurant serves lunch and dinner. Neither one has really authentic Mexican food. They are both very Americanized. Even El Torita in California serves more authentic Mexican food. The food is good, but is not really Mexican food.
The restaurant by the pool has happy hour from 2 to 4 and then it moves to the upstairs restaurant from 4 to 6. Happy hour at the pool size pool is a bargain. You get mixed drinks at a 2 for one price, basically $5 for two drinks of the same. If you go to town you will find that the price is hard to beat. The servers at the pool restaurant hustle. They are going up and down the stairs all day and respond relatively fast. The key to good service is to tip. Everywhere you go money talks. So tip. Get a wad of $100 one dollar bills and your experience will be much more enjoyable. The typical bill at the pool side restaurant was around $30 and dinner at the cliff restaurant was around $140. Dinner was a three course meal. It is not cheap, per se, but very clean. If you do down to the town you will come to a lot of places, but many not so clean. I got a stomach infection. The place I got an infection is called Quesadillas. My wife and children did not fare so well either.

THE POOLS

There are three pools and several jacuzzis, but the pools were really too cold for my taste. Only one is heated and it got a bit crowded. The other one is supposed to be heated, but it has not been fixed in several months. The other one is just way too cold.
THE BEACH

The beach is hard to get to if you are not in this particular hotel or a neighboring hotel. Basically the hotels buy up all the land around the hotels and peddlers and locals cannot access the beach, so it is pretty much secluded. A busy day might have 200 people over a stretch that is about 1/4 mile. A less popular day you might see a dozen persons on the beach. The water in the ocean is dangerous because of rip tides, so very few people actually use the water. If swimming or surfing is your thing, this is not the place. This too was a big disappointment, why go the beach if you can't play in the water.

THE HOTEL

The architectural design is very nice. I would say is genuine and reflective of Mexico. There is tile everywhere in the rooms, the lobby, the walkways. There is also a lot of stone work all around the complex. They have complimentary service that pickups guests at the drive way entrance and takes them to the lobby. The reason is that there is a slight hill to climb to get to the hotel. The driveway splits two ways when you enter the hotel. The right side is very steep and it leads to the restaurant.
The left side leads to the hotel and its not quite as steep. I enjoyed walking it, about there were some guests complaining about the shuttle not coming down quickly enough to pick them up. It is really a 3 minute walk, but some people rather wait 5 minutes to avoid having to walk. English is spoken everywhere by the staff. They have an ATM machine where you can withdraw in pesos or US dollars. If you withdraw in US dollars beware, because you get screwed, you basically get a poor conversion rate and a huge fee attached to your withdrawal.. There are two restaurants one at the pool area and a second one up on the cliff. The pool restaurant is a bit americanized and most of what you see in the menu is really American cuisine, not different from what you get in the California. The upstairs restaurant requires you take the elevator to the 7th floor and cross a bridge. It is a very nice restaurant and very clean and the service is decent. A 10% tip at the cliff restaurant will get you excellent service the following day, but the meals are pricey. Not ideal if you have young children. A dinner for 4 runs about $140 with tip. Whatever happened to the $2 dinners, right ? It was our favorite restaurant., The room itself was large. It was very comfortable for a family of 4 i terms of size. The inside was very nice and clean. We tipped the maid $2 a day and we tipped her $5 for Christmas after the first night the bathroom was stocked with everything you could need, shampoo, hand lotion, conditioner, and other stuff. So tips are very important to get excellent service. The pool restaurant had the hardest working staff. It is a very large area, but the personnel hustles to cover the entire area. Drinks are pricey, but prices are pretty good during happy hour. During happy hour you can get 2 mixed drinks for about $5.00.

CONCLUSION

I was pleased with the service, but it was pricey I hated the morning smell of diesel and the dirty AC ducts. The ocean water is inaccessible and the pools too cold except for the crowded pool. It is described as a resort, but there was really nothing for the kids too do. I would not recommend it to a friend, because I can't say I would go back.

Stayed: December 2009, traveled with family
5  Thank CaliforniaArnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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