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“Wonderful!! Loved It!! Excellent!!”

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Sandos Finisterra Los Cabos
Ranked #25 of 71 Hotels in Cabo San Lucas
Certificate of Excellence
Reviewed July 7, 2008

We stayed in a sudio room with king size bed overlooking the pool. Room was clean with more than enough space. Huge balcony. View was excellent. Staff was very helpful and friendly..especially Pablo our waiter during happy hour almost every day at the pool. pool was great. Hammocks on the beach were nice. Great location and walking distance.

  • Stayed: May 2008, traveled as a couple
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1  Thank ptrnstr24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,405 - 2,411 of 2,937 reviews

Reviewed July 3, 2008

My family and I stayed at the Hotel Finisterra June 23-30, 2008 and were very pleased with our all-around experience. The staff was outstanding - especially Carlos, who brought our luggage up to the room. He was extremely informative and helpful - suggesting local restaurants, activities, etc. I speak Spanish (with intermediate fluency) and he was delighted to practice with me while I asked him questions. We also wanted a copy of the informative little booklet on Cabo that we found in the room - so we called and asked if we could get one. It was brought up no more than 10 minutes later (and it was free)!

The grounds were perfect for our needs - extremely close to the Marina and the main Cabo strip - I'd say about a 10-15 minute leisurely walk. The hotel is situated up on a little hill (which is not hard to walk up unless you have a disability - but there is a free shuttle available up and down the hill if needed). Finisterra is on the Pacific side, which is a no-swimming beach, but we preferred this since it keeps the party scene away and the waves are beautiful and big - great to listen to at night. If you want a swimming beach, you can walk to the marina and take a cheap water taxi to Medano Beach. Our room (in the newer section) had an outstanding ocean view as well as a view of the cactus garden and of the pools. The pools are beautiful as well - and there are at least 4 or more jacuzzis. You are given a free cocktail coupon on arrival to use in the Whale Watcher bar - which has a nice ocean view.

Our room was kept immaculate every day. The amenities aren't as "posh" as some of the brand new resorts like Playa Grande, but the Finisterra isn't as expensive as those resorts either. For one of the older resorts in Cabo, our rooms looked updated and were very clean, and our balcony was big! We like to go and see things on vacation, so the room suited us just fine for sleeping and a little relaxation.

There is a little construction going on nearby which may bother some people, but I only noticed it when I was out at the pool.

The only other negative isn't about the Hotel itself but Cabo in general - be prepared to be bombarded with timeshare "vultures." There are "information" and "activity" booths all around the city (one right at the bottom of the Finisterra hill) who act willing to help you book your activities. The catch is they want you to go to a presentation to see other resorts - and trust me, these never last the claimed 75 minutes (try a few hours!). However, if you have time to burn, you can get a free breakfast and some great discounts on activities for going to one or two of these. There is a lady at the Finisterra who will ask if you want to visit the Playa Grande - if you don't want to, just decline and she won't bother you anymore.

All in all - I highly recommend this hotel.

Sara C., Kentucky

  • Stayed: June 2008, traveled with family
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Thank eggbert526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2008

We just returned from Cabo, spending a week at the Hotel Finisterra. We had spent a week in Cabo two years ago but stayed at a condo located on the corridor between SJD (San Jose Del Cabo) and CSL (Cabo San Lucas). The Hotel Finisterra was a nice change and a different experience because it is located in CSL and within walking distance of the Marina and many of the restaurants. The proximity to CSL amenities was very nice and allowed a large savings versus the cost of getting a cab from a resort on the corridor (shuttles weren't an option either due to the Taxi-Shuttle driver dispute that was going on when we arrived, forcing most transportation by the very pricey taxi services).

The Hotel staff was very helpful and the food was very good (we were pleasantly surprised, especially with the room service). Unlike the corridor resort we stayed at two years ago (Club Regina/Westin), the food was very moderately priced (seemed to be roughly one-half to two-thirds the typical cost at the Westin for comparable food quality). The room (Palapa - Beach Club) was very nice and spacious enough (actually larger than a standard room at the Sheraton that some relatives were staying at -- but which is probably about twice the cost). To summarize, the room was much better than we expected for the money we paid.

A minor complaint would be the lack of a fridge or microwave but I certainly understand that by charging a lower rate for the room they are probably hoping to offset with minibar/room service/restaurant usage by the guests. We worked around this to a certain extent by making a single stop at Wal-Mart (a quick drive) to stock up on some non-perishable grocery options and used a portable cooler we had packed away for the drinks.

Rating the hotel strictly on its merits (not on whether Cabo is a good spring break destination or not), my wife and I were very pleased with our stay.

As any visitor to Cabo will tell you, do your best to avoid the timeshare hawkers who are everywhere (including the Finisterra) - also pre-arrange (on the internet) your shuttle transportation from the airport and leave the airport immediately (don't believe anything you hear on the way out). If you do plan on spending a morning at a presentation though (free breakfast and money), make sure you hold out longer and get more money for sitting through the torturous process and be prepared with a good story for why you are saying NO (also plan on saying NO many times).

  • Stayed: June 2008, traveled as a couple
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1  Thank Sengsouriya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2008

As a senior attorney in his early 30's who missed out on the Spring Break experience while in college, I jumped at the chance to join my friends in Cabo when my friend at Columbia called me out of the blue one day in late February. After seeing Cabo as depicted in the film "The Heartbreak Kid", I jumped at at a chance to join in on the fun.

First off, Cabo is NOT a Spring Break destination. If you want to meet barely clad and approachable college girls in Mexico, go to Cancun or Acapulco. What it is, however, is a tourist trap for families who spend like they are still in California, and therefore think everything is cheap by comparison. Consequently, even the Spring Breakers there are the OC set (or whatever the equivalent is across the other States). And make no mistake, you pay Southern California prices in Cabo.

Which brings us to the Hotel Finisterra. While the amenities and location are adequate, what was most offputting about our stay was the disgusting attitude of the entire hotel staff. As several other bloggers have pointed out, the hotel imposes a curfew on its guests. My friend and I found out the hard way after we tried to invite several friends to hang out in our suite one time at 2:00am in the morning. The hotel automatically imposed a US$60 surcharge on our room, and claimed the terms and conditions of the hotel could not be challenged, and no one from front office or sales management would meet with us despite our vociferous complaints.

While initially promising to knock US$30 after our initial round of discussions with one of the front office people, Jorge, we later received through voicemail from the hotel Assistant General Manager, Sandra Meza, that the hotel was reneging on this agreement. We sought to protest this on checking out, but unsurprisingly perhaps, no on in authority at the hotel was on duty that day.

We subsequently escalated our complaint to the founders of the hotel, but received no reply whatsoever. Considering the owner and his family are so proud of their hotel that they live on the property, it is atrocious that they refuse to entertain any complaints from dissatisfied guests. Let's face it, the yardstick of any good hotel is the service extended to guests by its staff, failing which any pleasant experience and memories will invariably be marred by the exceedingly poor manner in which they were treated.

I would not visit this hotel again even if held at gunpoint, and I would urge anyone who does wish to have his visit to Cabo permanently spoiled to stay far away from this hotel.

JR

  • Stayed: March 2008, traveled with friends
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4  Thank jrocker7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2008

When I looked into the reviews of this hotel, I found them confusing. Most were positive, but a few were less than favorable. Well, here is the straight truth. I have traveled to 26 countries and have stayed in flee bags as well as 5 star hotels. So, I know something about hotels. The Finisterra has good and bad features. However, I feel that the good points far outweigh the bad points. The grounds and facilities are outsanding. The pool and common areas are beautiful and the food is very good. Service is adequate. The location and view are great, with views of the Pacific Ocean, Sea of Cortez, and the Marina. The one thing that the discerning traveler might not appreciate is the room. While the view was fantastic and the room was clean, however, it is very "dated." The rooms have definitely not been updated in a while. If you are looking for stylish decorating and posh surroundings, you will find this hotel disapointing. Also, if you want to swim in the ocean or body surf, you should look elsewhere as this property fronts the Pacific and swimming is prohibited (not to mention dangerous).

  • Stayed: June 2008, traveled as a couple
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3  Thank mjtoddlv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2008

This is a great hotel! We stayed from May 28-June 4 and had a great time! The service is great and staff is very nice. Besides one waiter at the pool kinda rude, but hey we didnt care we are on vacation! It is a very short walk from the marina and shops. This was my first time in mexico and Cabo is VERY clean for mexico. The place that we loved to eat at for the price was No Worries. Cheap food and a great time. My advice though is take the free shuttle up and down the hill makes it easier! If you have any questions about the hotel or cabo before you go feel free to message me I had to ask a couple questions before we went. We will be posting pictures of the hotel as soon as we get back home!

  • Stayed: May 2008, traveled as a couple
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Thank Hedge919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2008

We stayed May 21 to May 28 and absolutely loved it! The location is perfect - a few minutes walk from the Marina shops and restaurants. The pools are the best feature and there were always plenty of lounge chairs available. The staff are very friendly and atttentive. Our room was located in the newer Palapa section, and while not luxurious, was VERY clean and comforatble - just as I would have expected. The kingbed was very firm (hard) and the pillow were just "OK", but don't let this stop you from staying here. I was surprised to find an iron and board, hair dryer, complimentary coffe/maker and an in-room digital safe. The balcony provided relaxing views overlooking the pools, the cactus gardens and the Pacific Ocean. Some folks might find the short walk up the hill a bit much for them, but the hotel has a free shuttle that will give you a ride if you need one. We did not use the airconditioning as there was always a nice breeze flowing through the unit. Happy hour at the pool is 2PM to 4PM. Servers are polite and we never had to wait very long for service. While most food is "pub grub", the fruit plate is very good, and the nachos were excellent. Our housekeeper did an excellent job, and each day we left her $5 under the pillow in appreciation. I had been using envelopes and wrote on the outside in Spanish, that it was a tip. One morning, I did not use an envelope, and the $5 was placed on the dresser and not taken. This was a pleasant surpise, and I actually tipped her extra for her honesty. When we checked in, our "hostess", Alma, treid to get us to attend her "promotion" at Palya Grande. We declined, and she never bothered us again during the week. All in all, a very relaxing stay, and a very good value.

  • Stayed: May 2008, traveled as a couple
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Thank DeeZeex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandos Finisterra Los Cabos

Address: Blvd. Paseo de la Marina s/n, Cabo San Lucas 23450, Mexico (Formerly Hotel Finisterra)
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Cabo San Lucas
#17 Spa Hotel in Cabo San Lucas
#17 Family Hotel in Cabo San Lucas
#18 Romantic Hotel in Cabo San Lucas
#21 Luxury Hotel in Cabo San Lucas
#21 On the Beach Hotel in Cabo San Lucas
Price Range: $267 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Finisterra Los Cabos 4*
Number of rooms: 282
Official Description (provided by the hotel):
Landmark Resort. Best location in town with Ocean and Bay views. Located in the "Heart and Soul of Cabo"!Live the legend of the new SANDOS Finisterra ALL INCLUSIVE RESORT unique architecture overlooking the Bay of San Lucas or enjoy the largest family rooms facing the Pacific sunsets in any of our Jr. Suites. All within a short walk to restaurants, night life, shops, fishing and water sports. Free WiFi in Lobby and Restaurants. Endless beach walks and amazing pools. Embrace the Cabo sun in any of our three amazing pools or have a snack at the largest and tallest Palapa in the Pacific. For the evenings enjoy a margarita at the historical Blue Marlin Bar where Keith Richards and Brooke Shields loved to relax. If you like tennis we have 2 courts for you free of charge. Ideal for Families or Couples that want the best value. The Jr. Suites Ocean View rooms have the largest capacity in Cabo sleeping 3 adults and 2 children with our 2 Queen and Sofa beds. Just perfect for the family that needs best value for their money! ... more   less 
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Also Known As:
Finisterra Hotel Cabo San Lucas
Hotel Finisterra Cabo San Lucas
Sandos Finisterra Los Cabos Cabo San Lucas

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