We stayed at Cabo Villas from Saturday, January 26th to February 23rd, 2013 and had an overall good vacation. Having read multiple reviews here at TA we were leery about our room location - four weeks is a long time to be stuck in a bad room, and we don't like having to move once we're settled. We used RCI to book our reservations and had the reservation person make a note about our wishes to be passed on to the resort: 3rd floor or higher; ocean view; quiet location; and not wanting to move.
Later, I had the reservation person connect me to the resort and I had the folks at the resort make a note on my reservation stipulating these wishes also. RCI will do this for you, as international calls are expensive, but only one time. If you get an agent unfamiliar with this practice just call back and get another agent to help you. Note: the reservation must be completed and the resort given a couple of weeks to get the reservation via RCI before they even know that you exist. We made our reservations in November 2012 and I spoke with them about this in December. The resort took my notes and I exchanged a few emails with the concierge in the month before our arrival during which I emphasized our desires. We were told that if we attended the resort timeshare presentation she would do all she could to meet our requests.
It should be noted that, to our knowledge, only the oldest building, the one next to the older pool and under Baja Brewery, is available to RCI exchangers. The units in this building are numbered 101 – 106, 201 – 206, etc. There is also a building adjacent with rooms in the 107 and up range which we never really explored and can’t really comment on. The building we were in is a six floor building with five one bedroom units plus a studio lock-off connected to the “05” units closest the ocean. It seems like RCI is limited to the “01” through the “04” units.
Upon arrival it was obvious that the first floor was highly undesirable and has earned the moniker “the dungeon”, as it is below the grade of the pool. They attempt to lessen the impact of folks looking down into your unit by erecting a tent on the lanai. The second floor rooms are at pool level.
We were assigned room 204, and after seeing the room and watching people walk by and watch us, we requested that we be moved. After a bit of back and forth we ended up moving the following day to unit 404 where we were for the duration of our stay. We ended up not unpacking until Sunday afternoon. We had a view of the palm trees and the hills in the distance from inside the unit and could see the water and Land’s End amply from the deck. The room was older but had been redecorated and was neat and very well kept. A kitchenette with a fridge, two burner electric cook top and a microwave and a modestly appointed set of utensils were in the main room with a dining and living space. A king bed set on a concrete platform with a small closet and drawered cabinets were in the bedroom and the two-sink bath was next to the front door down the hall.
On Sunday we went to the presentation and it was very low pressure. For our time we got a spa certificate for $150 USD and a discount card for many of the resorts food and beverages. Upon receiving this card there was no instruction as to how we should use it. I presented it a few times early on, but it didn’t seem as though the servers paid any attention to it so I stopped. On checkout I asked to resolve all applicable discounts and they asked if I had always presented the card. I told them I hadn’t been instructed that I needed to do so, and they begrudgingly agreed to the adjustments.
Our biggest problem and only complaint that was never permanently resolved was the water pressure/temperature in the sinks and in the shower. Sometimes we’d turn on the water and only get air. Other times only hot water or only cold water. We tried different times of the day but there was no reliable time. About half the time we took short and sometimes painfully hot or cold showers as a result.
As has been noted, this is the noisy building. At least three times each week they have live music at the Brewery on the roof of this building. The music is loud and plays until around 10:30 on those nights. We made plans to be out later on these nights if we could. This noise experience extended, unfortunately, to the poolside where loud music was playing all day appealing mostly to a younger crowd (of which few were in attendance most days). I wore headphones and listened to the music on my iPod instead. There is a wonderful sunning area on the beach with very comfortable vinyl-covered foam chaise lounges. We only sunned there one day as moving these lounges, which we prefer to orient depending on where the sun is, was virtually impossible. The music is more sedate there, by the way.
Speaking of sunning, the older of the two pools gets very limited sun and the larger one only gets sun till around 3 or so.
We like to watch movies in the evenings when vacationing. Knowing that the local cable channels would be limited we took a stock of videos with us. After checking out the connections on the flat-screen TV we went to the local Radio Shack (where Wal-Mart is) and bought a 6’ HDMI cable, connected it to the back of the TV and our laptop and watched videos quite easily that way. I understand there’s at least one video store close by, but we never looked very hard to locate it.
We needed to do laundry several times and there is a place called Cabo Klin about a five minute walk from the resort where if you drop off your laundry you can retrieve it three hours later clean and folded for around 70 pesos. The clothes smelled strongly of laundry soap, but it was better than having dirty clothes.
There were mainly two places where we shopped for food and beverage, Wal-Mart (a brisk 20 – 25 minute walk and an 80 peso cab ride back with groceries), and a small store downtown across from the Wyndham and near the Cultural Pavilion called the California Ranch Market. We shopped here for a better assortment of crackers and also Agave syrup for our margaritas.
One of the best things about the resort is the accessibility to just about everything. It’s a leisurely 5 – 10 minute walk to the Marina and downtown.
The restaurants at the beach are a bit more expensive than in old town Cabo, but so close by that we ate there most evenings. Our favorites were Edith’s, The Office, Sharkey’s and the Cuchina Y Cantina at Hacienda right next door to Cabo Villas, but a good 10 minute walk through the Hacienda resort to get there unless you slog through the sand. The views from here are stunning.
Other places we ate which were remarkable were La Fonda, Salvatores Italian, Misiones de Kino in town, Alexander and Art and Sushi at the Marina.
The on-site restaurants were okay, but not to the standards of these other spots. Service at the pools and on the beach had some happy hour, 2 for 1, drinks and we took advantage of that. We had ceviche a few times by the pool or at the beach, and it was tasty. The beers at Baja Brewery were good and the view from there may be the best we experienced.
The staff is wonderful and very accommodating. I forgot my wrist watch at the pool one day and it was at the front desk when I checked the following day. We also left money and jewelry out in the room and always felt secure in our things. Room service was once a day and we tipped our maid $25/week while we were there. She was sweet and very hard working. If we left dishes undone, she would do them for us and put them away.
Overall, I gave this resort fourstars. The resort is conveniently located. It is, however, very noisy and the rooms available through RCI have limited, but striking views. You can look out at how high-end members of the resort get to live, including two beautiful penthouses with rooftop access and hot tubs, but less than the best accommodations is to be assumed when trading with RCI. Again, our biggest complaints were noise and the issues with the shower. We would go back and stay here again.
- Official Description (provided by the hotel):
- Cabo Villas Beach Resort & Spa is a luxury hotel situated on Medano Beach, the most popular stretch of sand in Cabo San Lucas. Cabo Villas is a family owned resort with 138 custom built suites and spectacular views of the Sea of Cortez and Land's End. Amenities include fully equipped kitchens, wireless Internet in all areas, satellite TV, three pools, 10-person ocean view Jacuzzi, oceanfront beach club, four on-site restaurants and bars, a world-class spa and personalized service in a relaxed atmosphere. Located in the "Heart of Cabo", the resort is within easy walking distance to all major attractions including Medano Beach, the marina, Puerto Paraiso Mall, downtown and numerous restaurants and night clubs. With stunning views of the Sea of Cortez, Cabo Villas Beach Resort & Spa is the perfect place for travelers who seek quality service while enjoying the best of the Cabo San Lucas lifestyle. ... more less
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- Also Known As:
- Cabo Villas Beach Hotel Cabo San Lucas
- Cabo Hotel Beach
- Cabo Villas Beach Resort Cabo San Lucas, Los Cabos