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Playa Grande Resort
Ranked #16 of 71 Hotels in Cabo San Lucas
Certificate of Excellence
Reviewed July 11, 2006

We own a penthouse here during the week of July 4th. We arrived at the hotel after a long and expensive flight. When we arrived, our unit was sold to someone else for the week. They said we banked our week with RCI (the timeshare exchange place), which we did not. They said there was nothing they could do. After a bunch of haggling and making a scene in the lobby, they agreed to give us a unit up on the new wing of the hotel, called The Ridge. This unit was a two-bedroom unit, but not a penthouse like our other unit. On top of this, they said we needed to pay a $650 maintenance fee. We said we already paid it for the year with our other unit. They said that this was what was necessary if we wanted the unit. They explained the other option is we could give up next year's week and only pay $200 for the current unit. As you can see, this is how these places make their money. Timeshares are definitely the wrong way to go!!!!! DO NOT BE TRICKED INTO BUYING THESE UNITS--YOU WILL BE SORRY!!!!!

Anyway, we got our unit, and everything was nice and new, as we expected. The housekeeping was clean and the staff very friendly. The units are definitely nice, but that is expected since the units are only between 2-5 years old. The master bedroom bed was very comfortable, but the other bedroom's bed was very hard. The two nights I slept on that bed, I woke up with a terrible backache. The views from The Ridge are fantastic, and you can see the city, marina, and the ocean from up here. The only problem is that if you want to go down to the lobby, beach or other pool area, you have to hike down three elevators and a long breezeway to get there. It takes nearly 15 minutes to get to the beach.

The pool area up at The Ridge was nice with a waterslide for the kids to play on. The water was fairly clean, and again, the views were fantastic up here. There is no happy hour up here like there is at the rest of the hotel, so we thought that was strange. We just brought our own beer and made our own margaritas in the room anyway. Drinks at the hotel will set you back 3-7 dollars each. Food was good, but the service extremely slow. And our leftovers remained on the table all afternoon.

Watch your towels here!!! THE STAFF WILL TAKE YOUR UNATTENDED TOWELS AND YOU WILL BE CHARGED 18 DOLLARS FOR EACH TOWEL!!!! It has happened to us on numerous ocassions. Believe me on this one.

Room service had a good selection of food, but it took over an hour to get our food on two ocassions. As long as you stick with quesadillas, tacos, nachos, it is not too pricey. But if you want entrees, it will cost you an arm and a leg.

My wife said the spa treatment was great. She had ordered a $90 facial treatment which lasted about an hour. When she checked out to pay, the lady said it would cost $135. My wife said she was quoted $90 for the treatment, and the lady became extremely defensive and said no she did not. My wife luckily had the paper which said she ordered the $90 treatment, and said she would report her to management if she did not get the quoted price. Finally, they gave the treatment to her for the $90.

The grounds here are beautiful, I cannot argue with that. But everything else stinks here. You can just feel that the hotel and its staff is after your money. These people know we have money, and they want it badly. So much for the old days and the quiet little fishing and surfing villages where you could get a beer for a quarter. Gone are those days!!!

I am sorry I bought a few timeshares here. I own two one bedrooms and the penthouse, and I wished I had put the money to better use. But at least, with RCI, I can exchange them for other places. I do not think I will visit here for quite some time. This last trip just did our family in.

I think you could do much better at one of the Melias, the Westin, or one of the other hotels. Make sure you go somewhere where the units are sold out so you won't have these sleazy timeshare people trying to sell a unit to you.

  • Stayed: July 2006
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11  Thank eric21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,687 - 3,693 of 3,898 reviews

Reviewed July 7, 2006

Well once again we had an awesome family vacation to Cabo. My kids ages 10 and 5 love Playa grande which we own at and have been going every year since 2001. Puchasing that condo was the best thing we ever did we purchased our Condo with the thought that we take that vacation every year and we have doen just that. The cost of the unit has paid for itself. This year Grandma went through the referral program and was able to enjoy PG and Cabo we did a trip to Todos Santos which was fun we did stop at Art & Beers thank you to all who wrote so highly about the place it was great a little hot but great Huge margaritas. We also did Cabo Dolphins and what a wonderful experiance for all of us Ricardo who was our trainer was great about explaining everything and answering any and all questions. Renior who was our dolphin was great also my 5 year old daughter was a little scared and Renior came up to her gently and she warmed up immediately. The rest of the week we just enjoyed the resort, night time beach walks and trips to town. We have meet wonderful other families that own that we see every year and the kids keep in touch and know they will see each other there every year. The service at PG was awesome as always, Poulina kept our room spotless, Raul at the desk was very helpful and Dolce at the activities desk was her usual sweetheart self. We did try the Martini bar and they were great drinks, also Giovanni's in town near Cabo Wabo is our favorite Italian restaurant we always go and have dinner and take a family picture every year.
We stayed 3 extra days over at Cabo Villas which was fun that have completed the construction and done a very nice job. It gives us a couple of beach days for hair braides, henna tattoos that is when we schedule are Medano activities.
Cabo has encouraged all of us to learn Spanish, the people get a kick out if my 5 and 10 year olds trying to speak spanish, they get lots of help. Great trip, Great Place. Love it more every year.

  • Stayed: June 2006
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6  Thank CaboFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2006

Upon entering the airport we were bombarded by time share salesmen. Beware!
The airport is roughly 25-30 minutes away, which is around $50-70 cab ride for a family of 4. The resort was very very clean. The maids did a wonderful job!. Use the safety box in the room. My wife and I has a massage, (Oceanfront Expeience) and I would highly recommend the spa. Service was outstanding. We our not owners but did an exchange through RCI. Just be careful of what time of room you get when you do the exchange. The resort owns a few resturants and I would recommend Sea Queen and Galleon which we all enjoyed. We went to a Mexican Fiesta at the hotel next door which was really good. Drinks included and a show. I believe it's every Sat night. We also attended a cocktail or happy hour inside the timeshare lobby next to the pool bar. The manager gave away 10 free weeks to 10 different quest. It's worth taking an hour to go to. The pools were awesome. Volleyball seemed to be going on every day and winners got free drinks. NOt much for kids to do. Nice large hot tubs too. If you want to swim in the ocean this is not the place. It's strictly a pool vacation. We went snorkeling and didn't enjoy it much. Cloudy water and many people got stung from the jelly fish. We went on a dinner cruise boat and that was nice. Down my the marina you can eat breakfast for less than $30 for 4 people, they have good speicals. Overally, everyone was friendly and the sun was WARM.

  • Stayed: July 2006
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10  Thank Garysimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2006

Just returned from a trip to Cabo San Lucas. Based on a few reviews at Trip Advisor we selected this place. It was great. Beautiful resort. It is on par with the Westin but the drinks at the pool are significantly cheaper. It is a timeshare/hotel but if you decline the "free dinners" they leave you in peace.

Within walking distance of town and only two minutes to the marina where you can catch a water taxi.

Best security I have ever seen. They actually check the number of people trying to enter the gate against your room occupancy. Only problem is bringing someone back with you who is not a paying guest.

Junior suite was good sized and had a dining area and small kitchen area complete with coffee maker. Only complaint was the pull out bed was lumpy and uncomfortable.

9  Thank Cubster60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2006

My family (wife and two girls 11 and 8) stayed at Playa Grande recently and, overall it was a good hotel. We stayed in the Penthouse Suite which was outstanding in all ways. The pool areas were large and plentiful and there was even a separate pool and hot tub for adults who wanted to be away from the kids. The pools and hotel never seemed to be crowded but pool loungers were hard to come by after 11:00am. The lack of loungers is not due to the hotel buying enough but instead there is not any place to put them. I carefully looked one day and every available space around the pools had chairs. There is simply no place else to put them. I bet this is really frustrating during the peak season. You are not suppose to "save
chairs in the morning but people would conviently start reading a book for a little while in a couple of poolside loungers about 8:30am or 9:00am and then dissappear shortly there after. The service was satisfactory but slow. Since we were paying (not all inclusive) and had our kids we were kind of glad the drinks were slow at times :) The hotel is beautiful and food at the restaurants is very good but kinda of expensive. The breakfast buffet at the pool was always around $50.00 for the 4 of us whereas if you went in town you could eat for about $30.00 or a little less. There was construction going on behind the north half of the hotel that probably made staying in those rooms not so much fun. You could not hear the construction from the beach side rooms. We locked all our valuables up in the in room safe and did not have any problems. We tipped our maid 100 pesos a day and, coincidence or not, none of our watches, cameras, loose change, etc. ever disappeared while we were gone. There was not much for the kids to do besides the pool. Wish there were more kids activies sponsored by the hotel. The one popular kids attraction was pottery painting by the pool. A man setup "shop" each day about 10:30am and kids could pick out pottery in different shapes with the color outlines already done in thin black lines. Once the kids (and many adults) had painted their pottery he took it home that night, touched the lines up, fired and glazed it, and brought it looking great the next morning. Great activity to tie the kids up for a couple of hours. Happy hour everyday at 3:30pm and they pour the margaritas stiff! Wife and I were walking on air one day after several of them in short order. Overall very nice hotel. Not the best we have stayed at but very close to the top.

  • Stayed: June 2006
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8  Thank Saluki_Dawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Minnesota
19
Reviewed June 22, 2006

My husband and I stayed at the Playa Grande Resort June 11-15 as an RCI exchange week gifted to us. We have been to Cabo San Lucas before, and love the area. The resort is very well kept and rooms are very clean. We had a 1-bedroom unit, which is referred to a Luxury Suite on Playa Grande's website. Separate bedroom from the living room and kitchen, and 2 bathrooms. Very nice units. We were in the 2nd building from the main office, on the 3rd floor. We could see the ocean from our balcony, but would have preferred to have been in a building closer to the ocean.
The pools are very nice and clean, and food & beverage service by the pools is fairly prompt. The beach is not very occupied by guests, and there is quite a wind off of the Pacific. It's nice, because the wind comes up through the whole resort during the day while you are sitting in the sun by the pools. On occasion, though, it was actually chilly, and made it a bit cold to even go in the pools.
The only restaurant onsite that was open was Calima. The food was above average. We wanted to dine in the Brigantine restaurant near the ocean, but was told it was closed due to remodeling. However, we saw no remodeling going on. In fact, it was being used to host people looking at the timeshares. Kind of disappointed with that.
We usually went into town for dinner. You can walk (about 15 minutes), or take a cab for $6. The resort is kind of up a hill, so the walk back from town is a little tiring if you are not a walker. We ate at Romeo and Juliet's, which is owned by the resort. We at there the last time we were in Cabo, and it is excellent Italian food at a very reasonable price. We also ate again at Lorenzillo's Live Lobster House. Highly recommend this. The wait staff is very attentive. A bit pricy, but worth it.
Overall, the resort was very nice. We stayed at the Westin the last time we were in Cabo, so we were use to the "heavenly beds" they have. The beds at Playa were quite firm. I would recommend bringing your own pillow if you like to sleep on fluffy pillows. The pillows provided by the hotel are very firm.
The only complaint I have is that we called the concierge one time to make a reservation for us at a restaurant, and she told us that she could not do that because her phone did not have a direct line to that number. It seemed that they only wanted to call the restaurants for you that they owned (Romeo and Juliet's, Sea Queen, and La Fonda's). Our concierge at the Westin did whatever he could to get us to a restaurant we would like, regardless.
Overall, I would recommend this resort. It's for both adults and families.

  • Stayed: June 2006
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9  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2006

My husband and I recently returned from a week stay at Playa Grande. It was our first trip to Cabo and we came through an RCI exchange. We were pleasantly suprised upon our arrival to Playa Grande. As many of the reviews here describe, the resort is kept VERY clean! The view of the Pacific from our 4th floor room was amazing and the crashing of the waves was even more exceptional. We rented a car for the week and therefore didn't mind not being able to swim on the Pacific side, as we simply drove to the nearby beaches for snorkeling and sunbathing. (However it was nice to return to the beach at Playa Grande to escape the vendors and time share promoters.) I'd recommend heading to the local beaches of Chileno Bay and Santa Maria in the morning hours, as the snorkleing ships crowd the waters in the afternoons. The pools at Playa Grande were great, service wonderful, and food good. Although the vendors do take some getting used to and the driving can be interesting, we definelty plan to return to Cabo and to Playa Grande. (Although our next trip will probably be to the US or British Virgin Islands where the beaches are more secluded - less commercialized - and there aren't any vendors.

  • Stayed: June 2006
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12  Thank FloridaBeachaholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Playa Grande Resort

Address: Playa Grande 1, Cabo San Lucas 23450, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Cabo San Lucas
#8 Business Hotel in Cabo San Lucas
#12 On the Beach Hotel in Cabo San Lucas
#12 Luxury Hotel in Cabo San Lucas
#13 Family Hotel in Cabo San Lucas
#14 Romantic Hotel in Cabo San Lucas
Price Range: $174 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Playa Grande Resort 4*
Number of rooms: 260
Official Description (provided by the hotel):
Located on Baja California's most exclusive and private Beach, along the Pacific Ocean side and a few steps from the Land's End and the famous natural arch, this charming, Mexican hacienda style all suite resort sits on eight acres of beach, only a few steps from the sparkling Pacific Ocean and a few minutes’ walking to downtown Cabo. This is a dramatic setting to relax and enjoy your dream vacation under the sun. If it’s shopping, fine dining and nightlife you’re looking for, downtown Cabo San Lucas is just a short stroll away. And if you’d really like to reward yourself, the world class Grand Spa will be waiting with a full range of luxuries that will nurture your body and soul. The Playa Grande Resort features all suites with private balconies, kitchens or kitchenettes, and distinctive touches such as marble floors, granite counter tops and hand crafted furniture and decor. ... more   less 
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Also Known As:
Playa Grande Hotel Cabo San Lucas
Playa Grande Cabo San Lucas
Playa Grande Resort Cabo San Lucas, Los Cabos

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