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“Fernando”

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Playa Grande Resort
Ranked #15 of 71 Hotels in Cabo San Lucas
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Fernando”
Reviewed April 14, 2014

We had a great experience at Playa Grande. The staff was friendly and courteous. Our pool happy hour waiter, Fernando, went out of his way to make our stay memorable. He was attentive without being intrusive, and treated all with respect and courtesy. His sense of humor was delightful.

  • Stayed April 2014, traveled with family
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Helpful?
2 Thank Peter V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flora C, General Manager at Playa Grande Resort, responded to this review, April 16, 2014
Dear Peter V,
Thank you so much for sharing such great things about your amazing getaway at Cabo. It sounds like you and your friends had a wonderful time and enjoyed impeccable service throughout your stay
Your comments will share with pleasure with Fernando who I’m sure will be happy to know that you remember him.
We look forward to hosting you again.
Cordially
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (1,153)
Date | Rating
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  • Spanish first
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English first
Seattle, Washington
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 13, 2014

We just returned from a 5 day stay at the Playa Grande. We had two young kids (8 and 5) with us and I am glad we picked a very family-friendly resort.

We had a great time from check-in to check-out - everyone on the staff was very friendly and helpful. We got a nice room with a great view of the ocean and the pools. The resort was very well-maintained and the staff paid a lot of attention to the details. The beach was clean and not crowded, and the ocean/beach was breathtaking, especially at sunset.

The resort is also very close to the Marina, so went over there everyday to shop, dine, and take water taxis to nearby places.

I want to give kudos to the entertainment staff (Cristina, Miriam, Luis, etc.) for entertaining us in the Mexican Fiesta, giving us Spanish lessons, and in general making the overall experience fun and enjoyable. Our kids had a lot of fun in the Mexican Fiesta.

Marianna from Adventure Photos took amazing pictures of our family on the beach - these pictures will always make us remember this memorable trip.

Special thanks to Leonardo and Vilma in the Lobby Bar - after our first visit, they remembered all our names, dietary restrictions (vegetarian), and preferences and took special care of us every time we went back. We celebrated a birthday on one of the nights and Leonardo and Vilma made it extra memorable with a surprise cake and Mexican coffee. These personal gestures turn casual visitors to lifelong customers.

We can't wait to get back to Playa Grande - it was one of our best vacations!

  • Stayed April 2014, traveled with family
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Helpful?
1 Thank Harish J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flora C, General Manager at Playa Grande Resort, responded to this review, April 14, 2014
Dear Harish J,
Thank you so much for sharing such great things about your amazing getaway at Cabo. It sounds like you and your family had a wonderful time from check in to check out and enjoyed impeccable service throughout your stay.
Your comments will share with pleasure with the people you mentioned in your review.
We look forward to hosting you again in the not too distant future
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San Francisco, California
2 reviews
Reviewed April 13, 2014

playa grande resort and spa was absolutely stunning! this was my first time staying at a higher-end hotel/resort and it was by far the best experience in all of my traveling history. the resort itself is on the beach but also had large scaled pools all throughout the resort. the infinity pool was a shocker to us, we didn't even know about it until we got there and literally our jaws just dropped at how beautiful the scenery was. we stayed in a grand suite that was pretty much a high-end apartment. it had a kitchen, oversized balcony overlooking the bay, a king sized bed in the bedroom and so much more. there was not one inch of the resort that was not clean. every spot at this resort is a sight to see, lots of great scenery and AMAZING food at the restaurants. the staff was what really got me; they were incredibly kind and helpful..they were at your service every second and you could tell it is not because it's their job, but because they truly were good, kind hearted people that want you to enjoy your stay. There were plenty staff members that were good to us but I can't remember all their names, Jobani at the restaurant was a sweetheart, then there was also Edwardo, Samuel, and others. All in all, i have to say that this resort made my trip 1000x better than what it would be had i stayed anywhere else. Thank you playa grande! i'll be back to see you guys soon!!!

  • Stayed March 2014, traveled with friends
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Helpful?
Thank hyassin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flora C, General Manager at Playa Grande Resort, responded to this review, April 14, 2014
Dear Hyassin,
My entire team and I are delighted that you enjoyed an amazing stay during your recent visit and really appreciate knowing that you recognize the devotion everyone puts into constantly caring for our guests, so we can provide a friendly, professional service at all times.
Thank you for taking your time sharing your comments with us!
We look forward to having you back at the resort again in the not too distant future.
Best Regards
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Seattle
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 12, 2014

We have been vacationing at Playa Grande for 15 years & each year is a little different. The grounds, pools and beach are beautiful. The rooms are spacious and comfortable. This year we had our daughter, Son-in-law & two grandkids with us. The activities staff, Christina & Humberto were especially friendly and helpful. No time for the spa this year although it has been most enjoyable in the past. Food options for kids or vegetarians are limited at the resort but the walk into town is only 15 minutes for other restaurants.

Room Tip: The higher, the better in my opinion! The views looking out to the ocean for whale & boat watchi...
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  • Stayed March 2014, traveled with family
    • Value
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Helpful?
1 Thank Teack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flora C, General Manager at Playa Grande Resort, responded to this review, April 14, 2014
Dear Teack,
Warmest greetings from Playa Grande !! I am glad to learn that you enjoyed your stay and really look forward to keep welcoming you for many years to come.
We truly appreciate all the positive remarks about our resort and especially about the service, it’s very important to know that we were able to meet your expectations
Best wishes from all of us here at Playa Grande.
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 12, 2014

Spent 5 nights at Playa Grande, our 3rd time there. Beautiful setting with plenty to do on site or nearby. Just a 5 minute walk to the harbor area and, if adventurous enough, 20 minute walk to Lover's Beach (over a few rocks). Fiesta Night on the beach (every Wed night) was a big hit for the family with good food, a band, and fun entertainment. Staff was very helpful and courteous. Will definitely be going back next year (again). Only drawbacks are you cannot swim on the Pacific side because of the undercurrents and the food is a little pricey (but not as bad as some other resorts nearby). R/ Randy H.

Room Tip: The Ridge offers the best view of Cabo harbor and has access to infinity pools, the ocean side is a...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank Randy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flora C, General Manager at Playa Grande Resort, responded to this review, April 14, 2014
Dear Randy,
We are completely honored to read that third visit to Playa Grande was enjoyable and met your expectations. We truly appreciate all the positive remarks about our resort and especially about the service, it’s very important to know that we were able to meet your expectations. I will be sure to pass on your comments to my staff as they continue to improve our personalized service.
We are looking forward to having you as our guests again and make every effort to exceed your expectations
Cordially
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Chicago, Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 12, 2014

We just returned from a week at the Playa Grade. The resort is beautiful and the service is fabulous. Not a unhappy face on the staff and more than willing to help and offer suggestions without trying to sell you anything. The entertainment crew of Humberto, Cristina, Miriam & Luis were great. They knew our names after first meeting them and they were genuinely friendly. Angel at the concierge desk helped us get to the correct sunset cruise after some confusion. Sandra and the daily cleaning staff were prompt and thorough and made the room comfortable and sparkling clean. The grounds were just as clean as the rooms and the resort is located right on the Pacific Ocean and right next to the Marina. Breathtaking! We did some grocery shopping at the California Organic Ranch store, just down the street on Marina Blvd. and found a great selection of organic and gluten-free options. There is also a Mexican grocery store one block farther and 1/2 block to the right. We were in room 2533 and had a great view of the ocean and pools. We were thankful to be on the 6th floor which offered us a view over the trees.

Be aware of the sales when you first enter the first 2 rooms after immigration at the airport. They seem to want to help you find the way to transportation, but they are there to sell you time- shares and the such. Just walk through the rooms with a smile and a nod and you will get to the transportation hub.

We had a fabulous time and can't wait to return to Playe Grande!

Room Tip: Any room above floor 5 will offer you a beautiful view of the Pacific and pools.
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  • Stayed April 2014, traveled as a couple
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Helpful?
2 Thank Cynthia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flora C, General Manager at Playa Grande Resort, responded to this review, April 14, 2014
Dear Cynthia,
Thank you for your kind words, I agree that our property offers a Great location and our staff does the best to provide a friendly and professional service all the time
We are glad that your experience with us was a pleasant one and hope that we can be of service to you again in the near future.
Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pinckney, Michigan
1 review
Reviewed April 12, 2014

Always have a great time here. Been coming for 10 years! Love it! Close to town. Never need a car. The retaurants are awesome! Gotta go to the Nowhere Bar for good music, great drinks and wonderful service. Right on the marina. If u don't have a great time it's your own fault!!

  • Stayed February 2014
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zakstella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flora C, General Manager at Playa Grande Resort, responded to this review, April 14, 2014
Dear zakstella,
Thank you very much for sharing your experience, we highly value your loyalty as a returning guest and it’s always nice to know we have met your expectations. Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide and to improve every day. For us is really important your feedback and is heart warming to realize that our dedication is in the right path, as our goal is not only to make our guests return but to make them feel more comfortable each time and to notice the improvements in our services.
Thank you again for all your kind comments, we all are looking forward to welcoming you back very soon.
Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Playa Grande Resort

Property: Playa Grande Resort
Address: Playa Grande 1, Cabo San Lucas 23450, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Cabo San Lucas
#8 Business Hotel in Cabo San Lucas
#12 On the Beach Hotel in Cabo San Lucas
#12 Luxury Hotel in Cabo San Lucas
#13 Family Hotel in Cabo San Lucas
#14 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Playa Grande Resort 4*
Number of rooms: 260
Official Description (provided by the hotel):
Located on Baja California's most exclusive and private Beach, along the Pacific Ocean side and a few steps from the Land's End and the famous natural arch, this charming, Mexican hacienda style all suite resort sits on eight acres of beach, only a few steps from the sparkling Pacific Ocean and a few minutes’ walking to downtown Cabo. This is a dramatic setting to relax and enjoy your dream vacation under the sun. If it’s shopping, fine dining and nightlife you’re looking for, downtown Cabo San Lucas is just a short stroll away. And if you’d really like to reward yourself, the world class Grand Spa will be waiting with a full range of luxuries that will nurture your body and soul. The Playa Grande Resort features all suites with private balconies, kitchens or kitchenettes, and distinctive touches such as marble floors, granite counter tops and hand crafted furniture and decor. ... more   less 
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Also Known As:
Playa Grande Hotel Cabo San Lucas
Playa Grande Cabo San Lucas
Playa Grande Resort Cabo San Lucas, Los Cabos

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