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“another great trip”

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Playa Grande Resort
Ranked #15 of 70 Hotels in Cabo San Lucas
Certificate of Excellence
San Francisco CA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“another great trip”
Reviewed July 2, 2013

I haven't been able to make it down to my timeshare for a few years due to some serious medical issues but with all that behind me, I came down with my 14 year old son for some much needed R&R.
I have been coming to Playa Grande since it was just a slab of concrete and an architects model.
While Cabo (for me) has changed not necessarily for the better, the resort was better than ever.
The entertainment staff - excellent
Food- good
service - excellent
My son and I are pretty social so we met some great people and rarely left the resort.
One request, open up the Ridge pool with slides for all kids. It's a great place for them to congregate

Room Tip: My room because of when I bought faces the ocean on the left hand side. No better room in the place
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TerrayMar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo G, General Manager at Playa Grande Resort, responded to this review, July 4, 2013
Dear Terraymar

It is a real honor to welcome back guest that have been coming for years, and during this time, they can see the changes that we can be able to do in favor of our guest. I am very satisfied to find that you like the quality of our food, service and entertainment staff.

I really want to thank you for your comments and i am very hapy to read that you are doing just fine. We will always be honor to welcome you back to our resort.

Sincerely,
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,168)
Date | Rating
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English first
Kelso, Washington, United States
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 1, 2013 via mobile

Home and Family - This was our 7th trip to this beautiful resort. The staff are always friendly and go out of their way to assist in any way. Chuey and Jesus are most helpful. The grounds are immaculately taken care of. The views are spectacular. We enjoy walking to town fort dinner, but when we eat at the resort we are not disappointed. We consider this our home away from home and always have some of our family with us to,o enjoy this wonderful resort.

Stayed June 2013, traveled with family
Helpful?
1 Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo G, General Manager at Playa Grande Resort, responded to this review, July 4, 2013
Dear Steve

On behalf of all our staff, we want to thank you for your dear comments about the resort, and for mention people that make the experience unforgettable like Chuy and Jesus.
We love that you consider us part of your family, that is what all is about. We take care for the people, and really enjoy to see a smile when we provide some service. Remember, we are here for you.

We would love to welcome you back for the 8th time. Sincerely,
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Santa Cruz, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 1, 2013

Had a great time. Took some friends that needed to get away. The breeze was an unexpected bonus at the hotels location that lower Cabo does not get.
The young entertainers hired by the resort, Christina from Spain with Roberto and Rodrigo kept us smiling laughing and playing tequila volleyball. I hope the resort is smart enough to pay them extra to stay, it would have been less of a vacation with out them. I hope to see them again.
What ever you do, order a Coco Loco at the bar. Damn I need one now that I am back at work.

Room Tip: The beds are great and the cleaning staff is excellent. The water is clean.
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Raoul O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo G, General Manager at Playa Grande Resort, responded to this review, July 4, 2013
Dear Raoul

On behalf of all the staff from our resort, we want to thank you fro your comments regarding your most recent stay with us. It is always great to read that our guest have a fun time at our resort, and talk such nice things about some of our staff like Rodrigo, Roberto, Cristina and the rest of their team from entertainment. Definetly Coco loco is one of our most popular drinks at our pool bar.
We will be honor to welcome you back on your next vacation.

Sincerely,
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New Jersey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 1, 2013

We are a family of four with two older children 21 and 18 and had a wonderful time at this resort. We have stayed at other AI resorts in Cabo before and decided to do the AI plan for three days out of the six we were there. The food there is expensive and so are the drinks so the AI plan worked great for us. The food was incredible and drinks strong so the quality was there.
We had an ocean front one bedroom that was beautiful and clean and perfect for a family of four. We enjoyed the Beach Party in the evening but did not enjoy so much the meal at Puerto San Lucas restaurant. The Brigintine Restaurant Seafood night did not disappoint and was superb. Buffet breakfast was always delicious and lunches were made to order and were the best.
We all enjoyed sitting by the pool..enjoyed the entertainment staff and the daily games. The layout of the pools is nice as there seems to be spot for everyone. Kids hung in one pool...if you wanted to participate in activites than that pool was fun...there is a more quiet pool for adults down by the beach...etc. The servers at the pool are the hardest working people there especially at 2pm happy hour. They run around like crazy and deserve a well tip which we were sure to give. The evenings were fun with different theme nights...we stayed for the Beach party...Seafood night but not the others. We went off the grounds and ate at various restaurants in town and enjoyed morning breakfasts at the marina although we made breakfast one day in the room. The location of the resort to town is a short walk which was great.
** Our only complaint is sometimes the service around the pool area during the day..the swim up bar and the theme nights was very slow. It was hard finding a waiter to fill a drink or get a bottle of water. This complaint is minor but should be mentioned. We def will return to this lovely resort. Hands down the best we've been at so far! Thanks PG for a great family vacation.

Room Tip: Oceanfront for peace and quiet and beauty.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ptdooey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo G, General Manager at Playa Grande Resort, responded to this review, July 4, 2013
Dear¨Ptdooey

We want to thank you for your great comments about your most recent stay at our resort, i feel very satisfied to hear that your family have a good time and enjoyed our meal plan and liked the food, the beach party, and the Seafood night along with our breakfast.
I will share your comments with our entertainment staff and the waiters at the pool. We will also definetly work on what you mention to satisfied all of our guest and make for an even better experience.

We would love yo welcome you back to our resort,

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 30, 2013

This past May was our 7th trip to Playa Grande. My wife and I are always impressed with the ongoing property maintenance and cleanliness of this resort. The location is perfect and just about everything is in walking distance or short cab ride, (try the bicycabs , fun)
As with any large hospitality business there will be on occasion some issue. Mayra and Noe at the front desk resolved our issue with prompt courteous attention.
The concierge are very helpful in arranging just about any activity you can imagine And Maria Santiago has a can do attitude that I was very impressed by and thankful for. Going back in October, can't wait!!!!!!!!!

  • Stayed May 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fishcatcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo G, General Manager at Playa Grande Resort, responded to this review, July 1, 2013
Dear Fishcatcher

On behalf of all our staff we would like to thank you for your great comments about your most recent stay. Mary, Noe, Mayra are all great ambassadors of our hotel and i am beyond happy you got the service you deserve while being with us.
Our engineer manager Luis Martinez and our room division manager Flora have the best and most accurate programs of maintenance and cleanliness, and it shows with the progress we are doing at the moment.

We will be honor to welcome you and your wife back to our resort for and 8th time.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antioch, California, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 28, 2013

Our first time here in Cabo (family of 4) and wow! What an amazing experience and assistance! We had lunch at the hotel every day and I must say, the staff are incredibly nice and entertaining. They are so welcoming and helpful with everything. Defiantly the best service we have had! I strongly recommend to get help from JESUS RIOS, he is so friendly and does an outstanding job. We will most defiantly come back at the resort, and we will ask for Jesus Rios & Johnny. Thank you Playa Grande! and Thank you to the staffs!

Room Tip: Higher floors gives you an incredible view.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alejandro T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo G, General Manager at Playa Grande Resort, responded to this review, June 29, 2013
Dear Alejandro

I would like to thank you on behalf of all our staff for you comments about having great assistance during your time with us. Being this your first time in Cabo, i am delighted that you have such a nice experience with your family.
When you mention that we provide the best service you had ever had, that is priceless to me and my staff. We love this comments, they really are the energy we keep all days to create magical moments for all our guest.

I will share your comment with Jesus, and we will deflinetly love to welcome you back for a second time to our resort,

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 28, 2013

Playa Grande is a beautiful resort. It is always clean and the staff is extremely hospitable. always willing to serve with a smile. it is a great location for local shops, restaurants, and beaches. Local food is fabulous! We felt Playa Grande was a very safe and private resort.

Room Tip: Some rooms are in buildings that were built at different times. As they added buildings, the higher...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sherry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo G, General Manager at Playa Grande Resort, responded to this review, June 29, 2013
Dear Sherry

We love enjoy that you find Cabo as such a nice place. We want to thank you for your remarks about our hotel as being beautiful and safe. The most important thing for us is when someone name our staff in their comments. We will definelty share it with them.
We love to be the ambassadors of happinness for our guest, and we will do our best to make our clients happy with their experience with us.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Playa Grande Resort

Property: Playa Grande Resort
Address: Playa Grande 1, Cabo San Lucas 23450, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Cabo San Lucas
#8 Business Hotel in Cabo San Lucas
#12 On the Beach Hotel in Cabo San Lucas
#12 Luxury Hotel in Cabo San Lucas
#13 Family Hotel in Cabo San Lucas
#14 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Playa Grande Resort 4*
Number of rooms: 260
Official Description (provided by the hotel):
Located on Baja California's most exclusive and private Beach, along the Pacific Ocean side and a few steps from the Land's End and the famous natural arch, this charming, Mexican hacienda style all suite resort sits on eight acres of beach, only a few steps from the sparkling Pacific Ocean and a few minutes’ walking to downtown Cabo. This is a dramatic setting to relax and enjoy your dream vacation under the sun. If it’s shopping, fine dining and nightlife you’re looking for, downtown Cabo San Lucas is just a short stroll away. And if you’d really like to reward yourself, the world class Grand Spa will be waiting with a full range of luxuries that will nurture your body and soul. The Playa Grande Resort features all suites with private balconies, kitchens or kitchenettes, and distinctive touches such as marble floors, granite counter tops and hand crafted furniture and decor. ... more   less 
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Also Known As:
Playa Grande Hotel Cabo San Lucas
Playa Grande Cabo San Lucas
Playa Grande Resort Cabo San Lucas, Los Cabos

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