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“Sunrise but No Sunset”

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Pueblo Bonito Sunset Beach Golf & Spa Resort
Ranked #26 of 70 Hotels in Cabo San Lucas
Colorado Springs, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Sunrise but No Sunset”
Reviewed November 11, 2007

We experienced a one bedroom villa at Sunset Beach. It was on the ground floor of a 3 story complex. The massive resort is spread verticlly up a mountain side with lush vegetation beteen hotel complexes. Transport to the rooms is by gas powered golf carts from the hotel proper. Exhaust and noise eminate from them at all hours. The lush vegetation is watered by timed sprinklers during the day and night. The water used to sprinkle the plants is apparantly sewer water because of the foul odor residue that lingers for a couple of hours and a warning to keep yur patio doors closed if you are in a ground floor unit.

The hotel is isolated on the Pacific Ocean side of Cabo San Lucas over the hills rising out of the center of town. You must have an auto, take a taxi (about $12 one way) or you may take an hourly shuttleprovided by the Sunset to the Pueblo Bonito Rose' sister resort on the Sea of Cortez side about a 15 min walk out of downtown Cabo.

The hotel actually faces South Southeast along its beach, which you cannot even go near to because of the ocean wave action, rip-tides or undertow safety considerations. You can see the sunrise but the sun sets over the land to the right if facing the ocean.

The accomondations are upscale but the location and these considerations are more than distractions. You can find just as nice accomondations on the Sea of Cortez side without these issues to deal with.

  • Liked — Upscale accomodation.
  • Disliked — Location
  • Stayed November 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank SunTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Washington state
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 7, 2007

One could not ask for a more ideal location or more friendly and efficient staff. The views were astounding, with both eastward and westward celestial events during our visit, and we enjoyed a 270 degree view from the upper pool, the Skypool, only one of the many pools we relaxed in during our short week stay.
LaFrida Restaurant chef extraordinaire Antonio delights with his exquisite talents, and our entertainer "Luna" has the most delightful, clear voice that transports one back to old Mexico. I recommend making reservations early for Antonio's cooking class as it is a once in a lifetime experience!
The Spa at Sunset Beach is extraordinary. I have treated myself twice to massage and recommend the Crystal Reiki treatment and the Aruyveda Abhyanga massage. Makes one feel brand new!
Overall I would say the Sunset Beach Resort in Cabo is a rare find and one cannot say enough positives about the wonderful staff, service and amenities.

  • Liked — all the amenities, wonderful, clean rooms, amazing staff, location
  • Disliked — couldn't stay longer!
  • Stayed October 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank bluehays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bremerton, Washington
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 6, 2007

We just got back from a week at Pueblo Bonito Sunset Beach. It had been over 2 years since our last visit. I was very impressed with the new additions to the property and the fact that the resort still maintains its excellent quality even during construction. The new Sky Pool is a wonderful experience and worth the trip to the top of the resort. We did the cooking class with Antonio, the chef from Frida's this time and we would highly recommend it. The spa, gym and the pools continue to please us greatly and the grounds are wonderfully well kept. We are always impressed with how friendly and helpful all the staff are at this fine 5 star resort. We will definitely be back (hopefully sooner than 2 years from now!)

  • Liked — Beautiful setting, friendly staff, clean, comfortable rooms, good food.
  • Stayed October 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Sunseeker065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed November 6, 2007

We spent a wonderful week at this most beautiful resort - one fo the best we have ever been to. It was very relaxing, gorgeous rooms and furnishings, all with ocean view! We would go back again in a minute. It has every amenity we wanted including fresh fruit, comfortable beds, excellent service...We were there as a timeshare exchange. The resort is built on the side of a mountain so very steep and winding but always golf cart style transportation available everywhere.
Food was excellent and reasonable. Beach wide and clean but no swimming due to strong current. Many pools, most with food available. Service great - everyone helpful and friendly. Went to their presentation and no pressure at all - very nice with vouchers for their restaurants. Enjoyed. Happy hours at the different pools all day (2 for 4) from about noon to 7 or 8pm.
Don't miss the skypool!! We often opted for the adult only pool
Only slight drawback is it is north out of town, but quiet. $10 for transportation so not too bad to go in to shop. We were surprised that Cabo has become more expensive, especially with grocries. The resort did have daily transportation to their sister resport Rose but not nearly as nice and on a busy beach. Still a long walk to downtown area. Nice new marina area in town.
What we did really enjoy was using another sister resort next door (5 minute bus ride - Pacifica) - very quiet with wonderful spa for saunas, workout room, etc. Did yoga on the beach twice and loved it very much.
Can recomment it very highly and want to return.

  • Liked — view, large rooms, beautiful furnishings, great service, excellent food
  • Disliked — a little too far out of town and not able to walk - just taxi
  • Stayed September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank inthemoment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 6, 2007

We enjoyed our week-long stay at the Pueblo Bonito (PB) Sunset Beach (SB) - we arrived on a Sunday (10/28) in the early afternoon and were told that our room was not ready (4pm is the official check-in time). Our luggage was checked in with the bellhop and went to the Bistro to lunch and wait for our room.

There are happy hours starting around noon going through the early evening at different pools/restaurants/locations at the resort so we were able to take advantage of 2 for 1 drinks at the Bistro.

Afterwards, we checked back in and found that our room was ready. Because Sunday is a major check-out/check-in day, the line at the front desk was lengthy. As a lesson learned, try to book a check in on an "off day" such as a weekday or a Saturday.

There was an understandable wait for golf cart transportation to our room (lots of luggage to be sorted out and loaded on the golf carts then transport the guests to their rooms). The resort is huge and while you can walk to get around, some areas are on a steep incline which makes the golf cart option safer and faster.

The weather was great, and we were on vacation so no need to complain or be impatient! Once we entered our room, we discovered that we were given two beds instead of a king bed. I did not request a king bed in my initial reservation so had to call the front desk to get another room.

Because it was check-in day, the front desk phone was ringing for awhile and when answered, I got put on hold for a long period of time (over 5 minutes).

Eventually, everything was settled - it was an inconvenience because the resort is so big and getting from place to place (especially with luggage) necessitates having a golf cart driver to assist you.

The overall time to get this resolved was more lengthy than what you would get at other hotels where you didn't need a golf cart to get from place to place. The combined "perfect storm" of having to switch rooms during the busy check-in day contributed to the delays.

As previously stated, the weather and views were breathtaking and the customer service was very accommodating once they had a chance to serve you so we weren't so disgruntled.

Our room was very clean and all the rooms are ocean facing - our building (20) was a newer building and higher up on the grounds so we had a breathtaking view of the entire resort and ocean.

We did not see any bugs in our room minus the occasional mosquito during our entire stay but there is a can of bug spray that they put under the sink in the kitchen.

In the newer buildings (20, 21, 22) they have internet access in the rooms but it is not wireless. You need to have an ethernet cord to plug in. If you are not in a newer building there is free wireless in the courtyard near the spa. There are also computer stations with internet access but is not free.

Be aware that if your neighbor decides to cook something in their kitchen, you will most likely smell it - there is ventilation but it doesn't vent anywhere. The kitchen we were at did not have an oven, only a microwave so if you are planning to cook, plan accordingly.

Maid service was very good- if you are cooking, they will clean the dishes for $5 USD per day. We opted to clean our dishes ourselves (no dishwasher) but the maid put away our dishes from the drying rack.

To be expected at any non-all inclusive resort, the prices are inflated at the mini supermarket they have on-site. Many guests opted to head into town to the local supermarkets and stock on up water and groceries.

There is a free shuttle that takes you to the sister resort in downtown Cabo (PB Rose) but on the bus there is a sign that explicitly states that you cannot bring luggage or groceries onto the bus. If buying groceries for your kitchen, you will have to take a cab back to the resort (~$10 + tip).

Many reviews have mentioned that it's a "short walk" into town but don't let that fool you...it's a lengthy walk and you are going through some rural streets to get to the main drag. While walking, you will be solicited by vendors trying to sell timeshares or other activities (ATVs, tours, etc).

When you get into downtown Cabo, there is a pretty good supermarket across the street from the Hard Rock Cafe, and there is a Costco, a "mega" supermarket called "CCC" and another "mega Wal-Mart-like" store called "Soriana" which is right down the street from CCC. The mega stores are just outside of the main tourist streets in downtown Cabo but you will be able to get a taxi to take you to and from these stores.

Also remember that on "check-in" day, guests all flock to these stores and return with their goods having to wait for the golf carts along with the other guests still trying to get to their rooms for the first time. Consider making your grocery run in non-peak hours ( a day later) - we saw frustrated guests who had bought milk, frozen items, etc and had to wait for long periods to get to their rooms.

If you are an owner, you can use the workout facility for free, otherwise as a guest it is $15 a day. I had seen this facility during the holiday season, and it was packed. However, during our stay there were people there but was not too crowded. There are classes (also for a fee) and the studio is pretty small so sign up early to reserve a spot.

At check-in, we were given the "greeting" for attending the owner's lunch. Unlike the first sales pitch where they offer hundreds of dollars in food/spa credits, they only offered a $50 food credit and discounts for activities and Spa. They didn't "hard sell" you as much since they were dealing with current owners.

As for the other facilities at SB, the Sky pool is at the very top of the resort on a cliff - if you are not staying at bldg 19-20 then you will need to take a golf cart to the building, take the elevator to the 9th floor and then take another golf cart to the pool. You can always walk it but be mindful of the incline - people with disabilities may have difficulty because of the steepness.

We dined at La Nao which was good, but not spectacular and in my opinion a bit overpriced. The Bistro was very reasonable but if you are staying for 7 days, eating at the same locations may wear thin. We also had the opportunity to dine at the sister restaurant Fellini's at the PB Rose. The food was very good - best bruschetta we ever had, but the prices were on the steep side. Since we were staying at the SB we received a 10% discount which was nice. The room service was very good - almost cheaper than the other dining options at the resort.

The last few days we opted to get a rental car (we contacted Dominic who delivered our car to the hotel lobby entrance) - there are two floors underground in the main building for visitor and guest parking. Parking was free. We were fortunate to find parking each time but there were times where we got the last spot. Elevators take you straight from the parking levels to the
golf cart stand/lobby/restaurant levels for convenience.

The night before we were to checkout, we were given an estimate of the charges to our room - in the bill, they wrote that we could settle that night before 10pm and bypass the waiting in line the next morning to checkout. Contrary to some of the reviews posted here, our bill was accurate. Remembering the hassle for checking in (luggage, transportation, waits in line) we happily made the trip to the front desk Saturday night to settle up.

Getting ready to leave with our luggage, the golf cart had to call a special golf cart to transport us with our luggage. They were very good in dropping us off at the parking lot and helped us load the car.

Overall, the service was excellent....maid service, golf cart service, wait staff. The grounds were beautiful and well maintained. I think we didn't go during the "busy season" so there weren't too many families and it was mostly older couples. This is not a "spring break" environment yet did not feel like a retirement home either.

Other activities we did included fishing - definitely a good upper body workout, ATVing along the beach - recommend going near dusk to catch the sunset, and golf at Cabo Del Sol and Cabo Real. Pricey green fees but these courses have holes reminiscent of Pebble Beach.

Outside the resort, we ate at Romeo and Julieta (Italian food - simple basic menu but very good), Cabo Wabo (overrated), BK/Mickey D's (taste just like home but had to wait over 15 mins for food...definitely redefining "fast food", Hard Rock Cafe (surprisingly good), and Art Sushi (very good sushi for a reasonable price).

  • Liked — Views, cleanliness
  • Disliked — Getting around resort / travel time
  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
8 Thank ejon9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whidbey Island, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 6, 2007

The staff is friendly, helpful and efficient. The pools and grounds are beautiful beyond compare and the accommodations are comfortable and plush with every convenience you can imagine.

Felini's restaurant is fantastic and should not be missed! Chef Antonio and the wine steward are absolute masters at their crafts.

Our stay at Pueblo Bonito Sunset Beach was perfect in every way!

  • Liked — The views and luxury accommodations
  • Disliked — What's not to like?
  • Stayed October 2004, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank wahoo32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 5, 2007

This is the best spa in Cabo! Not only the best spa but the best restarants and pools. The staff is amazing. Had a very relaxing time. All requests were fullfilled with alacrity. Had the best ever snorkeling trip arranged by the concierge. Nothing was lacking. Everything was wonderful. Great amenities, loved the soap.

  • Stayed October 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Thistel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pueblo Bonito Sunset Beach Golf & Spa Resort

Property: Pueblo Bonito Sunset Beach Golf & Spa Resort
Address: Predio Paraiso Escondido, Cabo San Lucas 2345, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Cabo San Lucas
#17 Romantic Hotel in Cabo San Lucas
#18 Business Hotel in Cabo San Lucas
#22 Luxury Hotel in Cabo San Lucas
#23 On the Beach Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Pueblo Bonito Sunset Beach Golf & Spa Resort 4.5*
Number of rooms: 127
Official Description (provided by the hotel):
Situated on the western side of the tip of Baja, overlooking the Pacific. The resort's 50-acre site and expansive private beach provides guests with a uniquely tranquil and secluded setting. As you pass through its gates and gaze upon the endless stretch of pristine coastline, you will know that something special lies ahead. Bathed in light from sunrise to sunset, this refuge of luxury is the ultimate destination for romance and seclusion. ... more   less 
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Also Known As:
Pueblo Bonito Sunset Beach Hotel Cabo San Lucas
Pueblo Sunset Beach
Pueblo Bonito Sunset Beach Resort
Pueblo Bonito Cabo
Pueblo Bonito Sunset Beach Golf & Spa Resort Cabo San Lucas, Los Cabos

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