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Dina

Booking agent Giovani was great to work with

5.0 of 5 bubblesReviewed May 17, 2021via mobile
We were really looking forward to our stay at Villa La Estancia, the accommodations looked lovely. It was such a pleasure working with Giovani who made the booking super easy and was very accommodating and helpful in explaining the location of the Villa and ensuring that we have the best options available. We were also immediately connected with the concierge Samantha and transportation company from the airport.

Due to circumstances beyond our control, we had to regrettably cancel our trip and were very appreciative of Giovani’s understanding and consideration of our situation. Based on our very positive experience, we will definitely work with him again in the future and look forward to visiting this property in Cabo soon.
Date of stay: May 2021
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas Dodge, General Manager at Villa La Estancia Beach Resort & Spa, Los Cabos, responded to this review
Responded May 17, 2021
Dear Dina,

Thank you for taking the time to share your experience with the TripAdvisor community.

I am pleased to read that Giovanni and Samantha did a great job taking care of every detail of your reservation. Your comments inspire us to keep making our guests' satisfaction possible.
.
It will be an honor for Villa La Estancia to offer you our sincere hospitality when you are able to visit.

Kind regards,

Douglas Dodge
General Manager
Villa La Estancia Beach Resort & Spa Los Cabos
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed May 15, 2021

We have returned to the Villa La Estancia once again, and it is— as always! — a wonderful stay. The property is beautiful, and the staff is always attentive: everyone from Tere and Deivi around the pool, all the waiters from the pool bar and grill, and all the bellmen and front office staff. Most particularly, VLE is a special oasis in the midst of Cabo, where we can relax and enjoy the wonderful ambiance without a loud party environment. There are lots of resorts in Cabo that welcome people looking for a boisterous atmosphere, but Villa La Estancia is unapologetic in not being one (although that can easily be found next door at the sister resorts Villa del Palmar or Villa del Arco). There is always something for everyone in Cabo and for us it is Villa La Estancia.

Date of stay: May 2021
Trip type: Traveled with family
Thank Robert_Ramona_D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas Dodge, General Manager at Villa La Estancia Beach Resort & Spa, Los Cabos, responded to this reviewResponded May 15, 2021

Dear Robert and Ramona,

Thank you providing us the opportunity of hosting you once again at Villa La Estancia and for taking the time to share your spot-on review with the TripAdvisor community.

I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests' satisfaction possible.

It will be an honor for Villa La Estancia to have you back and offer you our sincere hospitality on your next visit.

Kind regards,

Douglas Dodge
General Manager
Villa La Estancia Beach Resort & Spa Los Cabos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2021

The resort was absolutely beautiful. The staff was the nicest people I have ever met. The food and drinks are amazing. The view from my villa was breathtaking. The only thing I would change is the pool was a little to warm for me.

Date of stay: May 2021
Review collected in partnership with this hotel
Thank allenct1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas Dodge, General Manager at Villa La Estancia Beach Resort & Spa, Los Cabos, responded to this reviewResponded May 15, 2021

Dear Allen,

Thank you providing us the opportunity of hosting you once again at Villa La Estancia and for taking the time to share your experience with us.

I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests' satisfaction possible.

It will be an honor for Villa La Estancia to have you back and offer you our sincere hospitality on your next visit.

Kind regards,

Douglas Dodge
General Manager
Villa La Estancia Beach Resort & Spa Los Cabos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2021 via mobile

My family has been coming to Villa la Estancia for years and every trip has been wonderful. The rooms are spacious with beautiful views and plenty of amenities. Since there are two rooms connected by a balcony, this place is great for larger families or groups. We spend a lot of time at the pool, and pool bar, and the service is always great. Thanks to Tere and Deivi who helped us at the pool and made sure everything was always perfect by the pool.

Date of stay: May 2021
Trip type: Traveled with family
Thank N9561TMemilym
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas Dodge, General Manager at Villa La Estancia Beach Resort & Spa, Los Cabos, responded to this reviewResponded May 15, 2021

Dear Emily,

Thank you for your nice review expressing your great satisfaction with Villa La Estancia and for sharing the details of your stay with us.

I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words which I have personally shared with Tere and Deivi.

On behalf of our Villa La Estancia team, we look forward to your next visit!

Kind regards,

Douglas Dodge
General Manager
Villa La Estancia Beach Resort & Spa Los Cabos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2021 via mobile

Beautiful pool, awesome friendly staff. Aldair and Alejandro are the best. This is our second time here, and we’ll be back next year.

1  Thank Steve Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas Dodge, General Manager at Villa La Estancia Beach Resort & Spa, Los Cabos, responded to this reviewResponded May 15, 2021

Dear Steve,

Thank you for your review expressing your great satisfaction with Villa La Estancia and for sharing the details of your stay with us.

I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words which I have personally shared with Aldair and Alejandro.

On behalf of our Villa La Estancia team, we look forward to your next visit!

Kind regards,

Douglas Dodge
General Manager
Villa La Estancia Beach Resort & Spa Los Cabos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2021

My friends and I had the most amazing vacation here! The resort is beautiful and so clean. The staff was incredibly helpful, especially Alberto. He is so kind and went above and beyond for me and my friends throughout our whole stay.

Date of stay: May 2021
    • Location
    • Rooms
    • Service
Thank H4216UTisabellem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Douglas Dodge, General Manager at Villa La Estancia Beach Resort & Spa, Los Cabos, responded to this reviewResponded May 14, 2021

Dear Isabelle,

Thank you for your lovely review expressing your great satisfaction with Villa La Estancia and for sharing the details of your stay with us.

I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words which I have personally shared with Alberto.

On behalf of our Villa La Estancia team, we look forward to your next visit!

Kind regards,

Douglas Dodge
General Manager
Villa La Estancia Beach Resort & Spa Los Cabos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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