We just got back from an 11 day stay. We have an 8 month old and a 3 1/2 year old. We rented a master and connected junior suite - which was huge overkill, but we enjoyed the extra space. We found the other reviews here to be very accurate so I will only hit the highlights.
Staff - great and very helpful. These folks will really go out of there way to help if they can.
Rooms - very large and comfortable. We had a room with the view of the sunset and you know, the construction can be ignored. Our 3 year old actually liked the crane and we had lots of discussions about it. Would I like it to "go away" - sure, but it didn't hurt our trip at all. I do agree the hotel should "own up" to the construction and offer some type of "construction discount" - I suspect they would get more travel in the off peak that way. The 4 Seasons did that in Hawaii successfully.
The only restaurant (there is only 1 active) was hit and miss, but the hits were pretty good. The burger or simple chicken taco's for lunch were great and we had them multiple times.
The pools are great - almost heated too much. They must have been getting feedback because the front pool (by the ocean) had a different temp everyday, but all were very warm. We really liked all the pools and the service by them.
The walk downtown was about 13 minutes and we opted to do that most of the time (even with the 3 year old). If you take a cab it is $6 usd. We would walk down to the Marina and cab it back home.
I left my golf clubs with the front desk folks (who were not used to this) and they quickly adapted and when I would go play they would pull them "from storage" and get me to a cab. This worked great and I was very happy with that. Keep in mind that the big courses (Cabo del Sol and Cabo Real) are $25-$30 cab rides away, so plan accordingly.
Room service - OK food. Don't expect much and you will be happy. You have a huge kitchen so it is worth stocking on a few things while you are there.
Laundry at the old Solmar "sucks" - machines barely worked. We hired a local Nanny who showed us a place close-by that did laundry at very cheap prices. It was just down the bottom of the hill and I would look for that if you have a family. Just put your clothes in a roller bag and take a cab on your way to lunch/dinner.
Spa - have to go to sister hotel Playa Grande and I have to admit their deep tissue massage was pretty weak. Also cost $150. We *did* learn they had their own services in open huts at the end of the resort (from other guests) and tried that and it was much better ($130) and right on the ocean with POUNDING waves. Would do that again - ran out of time. Love the waves....
On the construction - yes there is a lot of it. They have it contained as you can see from my photo. We were on the 8th floor of building 6 and had no complaints. It is inconvenient to take golf carts to get to the cab stop, but we just started walking. Construction did not impact our pool experience in any way - in fact the crane was interesting to watch. Initially I was worried about my room, but after 11 nights I have no complaints. They do start at 7am, but the waves are so loud I barely noticed. Hint - do leave your sliding door open 2 inches so you can hear the ocean.
2 weird things to mention
We had another family who were staying there also for a shorter trip. They had 2 grown up kids and the room had 1 murphy bed. They asked for a folding bed/cot and hotel didn't offer them. So we solved it by giving them one of the (2) murphy bed mattresses we weren't using. So simple, but they didn't seem to get it. To be fair no one mentioned the mattress that appeared out of no where and they had a great 6 night stay. We returned it before they left and we never heard anything about it.
Other thing regarding child-care. We were told (via email from concierge) that getting a babysitter would be "very difficult" during the holiday week and their prices were "not negotiable." So we went with another TripAdvisor recommendation and hired a local firm who acted as Nannies for our entire trip. #1 having the local folks to help us with our dining and activities was critical and they were very flexible. We also got a nice discount because of the amount of hours we used.
--- The weird thing was the hotel was fine with this from Dec 20-24th and all of a sudden on the 24th they would not admit my nanny to the property and I had to have some words with the manager. He said it was "not allowed" and he visited twice before I had to write a note saying the hotel wasn't responsible. I don't know if they realized that I was about to move to another resort if they tried to take my childcare. It worked out fine - but if you go local make sure you don't have this problem. We used the nannies for rest of trip without a problem.
Great place for kids - but you need to keep an eye on them. My 3 year old girl (fully dressed) tripped by a fountain feature right behind the front desk and ended up in the fountain (3 feet deep and below ground) - everyone was fine and the hotel folks were horrified and could not have been better at responding. We noticed they have velvet ropes there now ;-) Thanks folks for helping with that. My little one learned a good lesson as it was quite shocking.
Do keep an eye on little kids - lots of pools and water features to fall into so you must keep that in mind.
And - I only got a 1/2 hearted attempt at a timeshare pitch. I was pretty firm in my "no interest" and they never tried again. I did get another push at a golf course, but when your getting into a cab it is pretty easy to say goodbye. Reality - nothing is free, if you hear an offer of any kind - it is the sales pitch.
This place was expensive but very nice. I look forward to going back when their done building and the kids are a little older. I would definitely go back.
I'm leaving out a bunch of detail because the other positive reviews cover the great scenes, landscaping, room quality and others better than I could. It is all true - we just got back.
- Official Description (provided by the hotel):
- The Grand Solmar is the new standard of luxury in Cabo San Lucas. Thoughtfulness and thoroughness are the trademarks of this grand resort. Every detail was considered right down to the intricate designs in the walkways, the stone entries to the rooms and the construction of subterranean passages so the busy staff does not interrupt relaxing guests. The award-winning design combines the grace of old world architecture with carefully crafted modern style. And the location will leave you speechless. A natural cliff forms the backdrop and guides guests to a lobby complete with a spectacular view of the mighty Pacific Ocean. From here, you can see pelicans soaring over golden sands and sailboats scooting across blue waves. Just feet away is the very tip of the Baja Peninsula in all its sun-drenched glory. ... more less
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- Also Known As:
- Grand Solmar Land`s End Hotel Cabo San Lucas
- Grand Solmar Land`s End Resort And Spa
- Grand Solmar Land's End Resort & Spa Cabo San Lucas, Los Cabos