So many of the reviews for Cascadas are from resort owners, most of whom have been visiting for over twenty years. Asking owners if they like Cascadas is like asking someone if they like their home. That is not to say that owner's reviews are irrelevant. It's just that someone who has purchased here, did so for a reason...they liked it. What attributes owners appreciate in the resort, new guests might find less charming. This is why my review is intended the those who are considering staying here for the first time. Let me first say that my family and I have stayed here as guests of an owner several times since 1993. So, I am very familiar with resort, but I am no apologist nor do I have in it any vested interest.
The layout---What makes Cascadas unique might create problems for guests trading into it. The property has a portion toward the beach that consists of The Villas that range in size from those that sleep 4 to some that sleep 10. Many have their own pools and/or Jacuzzis. The hotel portion is toward the back of the property and while decorated similarly to the villas, it offers a completely different experience to say the least. Here lies the problem. I believe it is possible that people trading into the resort think they are getting one of the villas but instead are in a hotel room. My recommendation for booking here is to review a map of the property, decide on a floor plan, and then ask for a guarantee in writing for reservations for specific villa (such as, Perlita 4, Margarita 12, or Perla 2) If that can't be done, you might be saying, on the way to the beach, "Hey, those units are nice. Why didn't we get one of those?"
The villas-- Each are unique and architecturally significant. There are NO TVs or phones in the rooms...on purpose. WIFI is now available in-room. For some visitors, I can see how doors that don't shut well and gaps between the windows could be frustrating. If you are looking for modern styling or state-of-the-art climate control then Cascadas may not be ideal for you. I have heard that all the windows will be replaced over the next few years. Until then, some units may have windows with up to a 2 inch gap between. We have had mosquitos and even one scorpion in our room (ground floor unit near the arroyo) Also, be aware that the resort closes for the last two weeks in September for major maintenance. October, the resort is in the best condition while in late August and early September you may hear construction noise. For instance, the "Shark Pool" was closed for a palapa re-construction during our visit last week. My iPod and headphones were invaluable to block out hammer, saw, drill noises.
Front dest staff--- For whatever reason, I have not yet encountered anyone working reception at any of the Mexican resorts that is super friendly and accommodating. Cascadas is no exception. My perception is that the staff here is very competent but could appear to be mechanical as they have become guardians of the resort's rules and restrictions. I will also propose the possibility that Cabo resorts have little incentive to accommodate guest's upgrade requests and/or compensation for a unsatisfactory stay. Flights have been scheduled, trades have been made....where are you going to go. Do your homework and get everything in writing!!!
The Beach/Palapas--That I am aware, there is no where else in Cabo to be on the property but so close to the beach. I think it was brilliant to allow guest to feel so connected to Playa Medano by building palapas rather than shade umbrellas. There are only so many however, and during high season, the only way to secure one is to show up as early as 6:00am, and wait on the beach for the 'OK' to stake your claim. I personally hate this method, but I have no better solution. Come during September or October and this will not be a problem.
Finally, here are a few aspects of the resort that are arguably better than any other resort in Cabo-- the location, the restaurant on the sand, the landscaping, the tranquil vibe, the buildings size/design/materials Here are a few that fall short-- the workout facility, security (will enforce "no pool toys" policy but will not quiet the noisy late-night partiers), no shuttle into town, villa lighting.
Over the years, I have encountered mostly people who love Cascadas and a few who have hated it. I would describe the resort as the more different than any other in Cabo. I like that! You may not. Hope this info helps you avoid surprises.
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- Also Known As:
- Club Cascadas De Baja Hotel Cabo San Lucas
- Hotel Cascadas De Baja
- Resort Cascadas De Baja
- Cascadas Baja Club
- Club Cascadas De Baja Cabo San Lucas, Los Cabos