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Reviewed November 18, 2019

The rooms in the Towers are amazing, the whole resort is amazing, but what makes this place really stand out is the service. Aldo greeted us on arrival and we had a VIP check in the the VIP lounge. Aldo was amazing for our entire stay, making sure everything was arranged and booked. In the VIP lounge Valentine will pamper you with fantastic food and drink and again incredible service. The main restaurant Simpre has great food. Jorge was our sever on multiple occasions he is amazing. One thing that is worth doing is going to the sunset bar in the evening and be entertained by Antonio the DJ. I could go on, but really you have to experience this place. The staff treat you with the familiarity of family and the care and service of royalty. If you want to be cared for and feel spoiled book here.

Room tip: The towers are worth the extra cost!!!
Date of stay: November 2019
    • Location
    • Sleep Quality
    • Service
1  Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pbresorts, General Manager at The Towers at Pueblo Bonito Pacifica Golf & Spa Resort, responded to this reviewResponded November 21, 2019

Dear Steve G,

We were delighted to read that you enjoyed your stay at Pueblo Bonito Pacifica and we thank you for sharing your experience on TripAdvisor. We are pleased you had a delightful time! Our team strives to deliver authentic, memorable experiences and we are pleased we left you with happy memories. Should your travels bring you back to Cabo, we do hope we will have the opportunity to welcome you back.

Warm regards,
General Manager
The Towers at Pueblo Bonito Pacifica Golf & Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2019

We were super excited for this trip and it definitely lived up to our expectations. We stayed at the Towers, which gives you access to a VIP room where they also serve breakfast and lunch with a beautiful view of the ocean. The room was spacious and they re-stocked the fridge with drinks every day! Our butler, Romeo, was also amazing, accommodating, so kind and so helpful. He had already reserved dinner at the Peninsula for us on the first night and it was SO FREAKING GOOD. The seafood at the majority of the restaurants was so on point, especially this green ceviche at Peninsula. I could eat that every day for the rest of my life.

There were some down sides however. Speaking of food, the sushi restaurant there is just okay, but that's not totally surprising and I'm not going to dock them points for it. When we first arrived though, we were ushered over to this separate front desk where they try and sell you on a sunset cruise, which sounded great. However, it turned out to be a relatively small boat with several others where you don't really have a seat indoors. The water was incredibly rocky and they served old chips with guacamole and a pasta salad as dinner. It was an experience to see the rocks, but I'm sure you could've gone to that beach by yourselves and had a better time. You're also offered a chance at getting $400 USD back if you go to a presentation one morning at their sister resort. This presentation is of course, a scheme to get you to invest in a timeshare. I think this is expected at most resorts, but some of the salesmen were pretty slimy and pushy to the point where another guest cried. This was annoying and lasted about 2 hours but we did in fact get money back, which we spent on massages there. You should definitely visit the spa.

Overall, we still had a great time and are already planning a trip back. I don't think any resort is perfect and this place definitely had more good than bad.

Date of stay: November 2019
    • Sleep Quality
    • Rooms
Thank pngo28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2019 via mobile

We had a wonderful honeymoon at Pueblo Bonito Pacífico! The staff and service were amazing, our room accommodations were wonderful - as was the spa!! The pools/bars, and the views were unbelievable. Highly recommend!

Date of stay: October 2019
Trip type: Traveled as a couple
1  Thank Kelsey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pbresorts, General Manager at The Towers at Pueblo Bonito Pacifica Golf & Spa Resort, responded to this reviewResponded October 7, 2019

Dear Kelsey P,

On behalf of all of us here at Pacifica, I would like to thank you for allowing us to host you and your spouse on such an important date. We feel honored you chose to stay with us and It's wonderful to learn that you enjoyed the accommodations and friendly service we offer. We really appreciate your kind words and I'll make sure to pass on your positive comments to our staff. We thank you once again for your kindness and we hope to welcome you on your one year anniversary

Sincerely,
Lawrence Tuck
General Manager
The Towers at Pueblo Bonito Pacifica Golf & Spa Resort

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Reviewed October 3, 2019

I just love staying at Pueblo Bonito Pacifica and everything it has to offer. This trip I stayed in the Presidential Suite and it was absolutely fabulous. Yomali was our Butler again this year and she catered to our every whim. Yomali is a great representative for this hotel because she is the best. The atmosphere is total zen and relaxation. If you are looking for more activity you can visit the sister properties. The food is delicious with many options to choose from. The spa is wonderful. I can’t wait to return next year.

Date of stay: October 2019
    • Value
    • Sleep Quality
    • Service
Thank 2022boo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pbresorts, General Manager at The Towers at Pueblo Bonito Pacifica Golf & Spa Resort, responded to this reviewResponded October 8, 2019

Dear 2022boo,

On behalf of the entire staff at Pueblo Bonito Pacifica, I would like to thank you for a wonderful review. We are so pleased you had an enjoyable stay with us. We work hard to provide our guests with very memorable experiences, so it is extremely gratifying to know that Yomali and her services made your trip great! If there is anything we can do in anticipation of your next stay, please do not hesitate to contact us. We look forward to welcoming you back.

Warmest regards,
Lawrence Tuck
General Manager
The Towers at Pueblo Bonito Pacifica Golf & Spa Resort

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Reviewed September 25, 2019 via mobile

As a newly married couple, the staff celebrated us each meal. Francisco in the breakfast area at Pueblo Bonito Pacifica went out of his way to provide a Carmel Latte by going to another restaurant to make sure we received it. The swim up pool staff was amazing especially Sibhid and kept our drinks full the entire time. Allan was exceptional in the dinner restaurants and VIP suites. Go for the all inclusive package. It’s well worth it. Gluten free options are slim, but still very great!

Date of stay: September 2019
Trip type: Traveled as a couple
Thank TheKennons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pbresorts, General Manager at The Towers at Pueblo Bonito Pacifica Golf & Spa Resort, responded to this reviewResponded October 8, 2019

Dear TheKennons,

At Pueblo Bonito we aim to provide the highest quality of service delivered with a sense of warmth, friendliness, pride, and passion. We are extremely glad that you had such a great honeymoon, and that my team was able to provide a unique vacation experience that exceeded by far your expectations. It has been a pleasure for us to give you our best. Thank you for honoring us with your visit and we anxiously await the return visit of all of you in order to enjoy more extraordinary vacation experiences with us.

Sincerely,
Lawrence Tuck
General Manager
The Towers at Pueblo Bonito Pacifica Golf & Spa Resort

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