Although the room was gorgeous with all of the needed amenities, the balcony was just as beautiful and almost an extension of the room and the view was incredible, the drive into the property was much less desirable. There was high fences with barb wire, trash and the road side is not well maintained. The management did not make maintenance a high priority either. Even though we complained about the empty water bottles and other trash next to the stairs by our room, it continued to clutter the ground the entire week we were there. The throw rugs in our room were high quality but they appeared to never have been cleaned. The resort used high end appliances, furniture and decorations but if they do not maintain the integrity of these items, it will soon become dumpy. The resort staff didn't seem to want to work hard and they also appeared short staffed. For example, the security gate was opened at night. This also gives a false sense of security especially since it feels like "the bad part of town". The resort could benefit by cleaning up the entrance, having a security guard at the gate 24 hours a day, having an employee motivation program and making maintenance a priority.
- Official Description (provided by the hotel):
- Luxurious secluded 7-acre resort is perched on the cliffs of Cabo San Lucas corridor peninsula, with amazing views of El Arco. Every villa is either ocean or garden view. Whale watching Dec 15 - March 15. Sunbathing and swimming at private protected cove beach (no vendors permitted). Resort is ten minute drive to heart of Cabo San Lucas shopping and night life. Guest amenities: two infinity-edge pools and spa, swim-up bar, al fresca body massages, al fresca and indoor Estrella Restaurant and bar, ocean view fitness center, multiple planned activities for all age groups, game room, fire pit and mini-market. ... more less
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- Also Known As:
- Welk Resorts Sirena Del Mar Hotel Cabo San Lucas
- Welk Resorts Sirena Del Mar Cabo San Lucas, Los Cabos