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Reviewed August 15, 2017

Villa Del Palmar resort is a vacation share complex aimed at selling timeshares for this property and their associated resorts worldwide. The resort is very nice , clean and well laid out . Pool is adequate with no swimup bar . If you want a room with a view you will have to upgrade . Buffet and restaurants average . All inclusive is your best bet . Could get pricey without all inc. The downfall is the beach , basically non swimable . Beach slopes down making it awkward for loungers. Coarse unstable sand , cold water. Dont go for the beach , go for the resort . Just a note : If you are going on a special deal which requires a presentation of the vacation share , buyer beware , sound too good to be true , you are right. You get what you pay for . Book this resort through a reputable online travel website like Bookit, Expedia, Travelocity and Tripadvisor . BookVip is a no no . Would I go back , probably not . I like white sand beaches , swimup bars and warm water , like the carribean.

Room Tip: 2nd or 3rd floor close to pool for a nice view
  • Stayed: April 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank fs111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben M, Regional Director of Operations at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this reviewResponded August 18, 2017

Dear fs111,

Thank you for take the time to write a review about us and more importantly because you decide to stay with us during your relaxing time in Cabo San Lucas, México.
Sorry because at the time you were here the beach wasn't safe to walk through or swim, because most of the year it is one of the most calm & easy to swim beach in town.
We are already working on our areas of improvement in order to have our guest happy.

Looking forward to have you back at our facilities soon.

Best regards,

Rubén M. Sánchez
Regional Director of Operations
The Villa Group Los Cabos México

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2017

Check-in was quick and smooth thanks to Eladio our front desk clerk. He greated us with warmness and set the tone for a week at a resort where you can tell the employees go above and beyond to please. Our room was fantastic! Top floor and ocean facing. The view of the beautiful Land's End, the coastline to the north and the city to the south. The room was spotless and considering that this resort isn't one of the newer ones, it was nicely maintained. The a/c kept us more than comfortable at all times.
Our hostess from the consignor desk, Nohemi was also more than accommodating. She recommended activities and had some nice ideas for us to do without being pushy or aggressive. She really made us feel at home and treated us like family without pushing us to attend a presentation. She always greeted us by name whenever we passed by.
The restaurants suited us just fine as we weren't on the all inclusive plan. The bartenders at all the bars we visited could have been a bit faster but due to the high volume of guests they were doing the best they could.
The pools were fine though very busy as the beach was closed due to rough shore break. We were lucky to get chairs in the shade but did go down early to save them. I kind of felt guilty doing this but many others were doing it so you could say it was allowed.
All in all we really loved our week here and applaud all the staff for doing a great job and making our stay memorable.

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Service
Thank koz2257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben M, Regional Director of Operations at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this reviewResponded August 17, 2017

Dear koz2257,

Thank you so much for your great review, most importantly, thank you for choose our resort to enjoy Cabo San Lucas with!
It is great to realize that you had such an amazing time at our facilities and how our fantastic crew made you feel.

Looking forward to have the opportunity to serve you soon.

Best regards,

Rubén M. Sánchez
Regional Director of Operations
The Villa Group Los Cabos México


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Reviewed August 14, 2017 via mobile

Hotel was incredibly beautiful and spacious with a grand view ! and can't forget to mention the sweet staff, especially Eduardo "Lalo " who catered our family for the dinner show. He was full of charisma and joy. Made the experience very appreciative.

Stayed: August 2017, traveled with family
2  Thank Sunshine729697
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben M, Regional Director of Operations at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this reviewResponded August 18, 2017

Dear guest,

Thank you for take the time to write a review about us and more importantly because you decide to stay with us during your relaxing time in Cabo San Lucas, México.
It is great to realize that you had such a great time at our facilities and with our friendly & costumer service oriented staff. Our main goal is that we exceed your expectations creating a happy memorable experience!

Looking forward to serve you in another opportunity soon.

Best regards,

Rubén M. Sánchez
Regional Director of Operations
The Villa Group Los Cabos México

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2017 via mobile

This was our first trip to Cabo and our first time with the Villa Groups, but it definitely won't be our last. We stayed 7 days six nights at villa del palmar and had a fabulous stay.

We had the all inclusive plan which worked great for our family. While not truly all inclusive like some places we have stayed, it was well worth it. Room service was not included or the mini bar in the room. But there is a very nice market on property with very reasonable prices for snacks, soda, or liquor/wine. We got our money worth from the nightly dinner and show alone (which is included in the all inclusive). The Michael Jackson show was the best. Our waiter Luis loya was the AWESOME and made the experience top notch! He was waiting for us every evening and went above and beyond to meet our every need. He's an excellent server and made us feel like family. The last night we were there he even gave my son his bow tie as a partying gift. I hope management knows what a valuable employee he truly is.

All the dining options on the property were excellent. I loved the sushi bar, my son loved the pizza place and the tacos at the taco bar were AMAZING!! We got drinks frequently at the sports bar as the bar at the pool can get quite crowded(but the employees are doing the best they can to keep up, there are just too many people at the pools). Service and food at the sport bar were great!

We did the time share presentation, which as long as you know going in it's not 90 minutes but will be closer to 3-4 hours, was well done and they are pretty persuasive. We did our "tour" of del Arco with a nice lady who passed us off to Robbie Sjulson, who ended up closing us on the deal. Robbie made the experience enjoyable and made us a deal that made since for our family. Going in there was no way I was going to buy a timeshare. But we are now part of the villa group family. And they truly do make you feel like family. We will be back for many years to come.

We had an amazing time on this trip largely due to the service we received. All the staff from the front desk, to the bellman, to the housekeepers, to the wait staff and entertainment staff really work hard and are always trying to meet your needs. All of them were friendly and extremely helpful. The grounds were kept immaculate.

The views are amazing. We had room 2406 in the main building which had a view of the ocean and we could sit on the balcony and watch the dinner shows. It was well worth the upgrade. The ocean view was one of the best I've ever had. The beach in front of the resort is swimmable. However, they will close the beach if the waves are high. Which they did the first 2 days we were there. But you have to understand this is for your safety. And they can't control the weather or the waves. There is a trolley over to del Arco which is a little closer to the marina and you are able to get beach access there if the one at pal mar is closed. The beach vendors can be annoying but if you just say no thank you and keep walking they leave you alone. We walked the beach to the marina several times. We also took a water taxi (haggled to $5 person) to the marina and used the taxi services($9 each way for up to 4people). We stopped at Tabascos on the beach for brunch one morning and had the best quacamole. Our waiter Ray there was amazing and recommended the beach massages in the building right next door. We walked up some steps to the right of tobasscos and asked for Betty. For $20 we had the best 75 minute massages! Truly amazing!

We did a snorkel trip with pesgato, an ATV day trip at wild canyon, and rented a Harley one day at the marina and rode up the coast to Todo Santos and had breakfast at Hotel California. All were amazing.

This was truly one of the best vacations we have ever had.

Stayed: August 2017, traveled with family
Thank Lee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben M, Regional Director of Operations at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this reviewResponded August 18, 2017

Dear guest,

There is so many reasons why to thank you. At first for take the time to write a review about us, second because you decide to stay with us during your relaxing time in Cabo San Lucas, México; third because now you are going to coming back frequently because you became a Member of our owners family and last but not less important all these great comments and complements not only to the resort, to all Baja Sur area that treated you as you deserved, like the best!
Our main goal is to exceed your expectations creating a happy memorable experience!

Looking forward to serve you in another opportunity soon.

Best regards,

Rubén M. Sánchez
Regional Director of Operations
The Villa Group Los Cabos México

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Reviewed August 11, 2017

Our room was spacious, clean and had a beautiful view of the sea of Cortez. The resort always had some kind of fun activity going on; water volleyball, bingo, black-jack, water aerobics etc... which made our stay that much more exciting.
The best part of our trip(my wife and I) was going down to the pool and interacting with Liz and Marcos, they were phenomenal servers, always prompt to deliver our drinks and food. At the end of our stay we were very sad to say good bye to our new friends.

Room Tip: Great view, and very clean and plenty of amenities
  • Stayed: August 2017, traveled as a couple
    • Location
    • Rooms
    • Service
2  Thank kalvint9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben M, Regional Director of Operations at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this reviewResponded August 18, 2017

Dear kalvint9,

Thank you for take the time to write a review about us and more importantly because you decide to stay with us during your relaxing time in Cabo San Lucas, México.
It is great to realize that you had such a great time at our facilities and with our friendly & costumer service oriented staff; Liz & Marcos will be really excited to know your complements about them.
We considere you friends as well and we will be more then happy to have soon another opportunity to serve you. Looking forward to it.

Best regards,

Rubén M. Sánchez
Regional Director of Operations
The Villa Group Los Cabos México

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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