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Reviewed August 11, 2017 via mobile

My first time at the resort and I couldn't of asked for a better vacation! My boyfriend and his family come here year after year and Marcos was and always is above and beyond what you ask of him! He remembered him from times before and gave us A++ service. And Adrian is was a doll everyday remembered us from the day before and went out of her way to make us feel welcomed! Great staff keep it up!! We will definitely be back time and time again! Thanks for memories

Stayed: August 2017
Thank Brittany A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben M, Regional Director of Operations at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this reviewResponded August 18, 2017

Dear Brittany A.,

Thank you for your nice review about us and more importantly because you choose us to stay with during your relaxing time in Cabo San Lucas, México.
It is great to realize that you had such a great time at our facilities and with our friendly & costumer service oriented staff; Marcos and Adrian will know about your amazing comments about them and I am sure they will be really honor.
Our main goal is that we exceed your expectations creating a happy memorable experience. We are really glad we did it!

Looking forward to serve you again soon.

Best regards,

Rubén M. Sánchez
Regional Director of Operations
The Villa Group Los Cabos México

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2017

This property is ideal for families with children, beachcomers, singles and those in their golden years. There is something for everyone, such as bingo,learning to play blackjack, nightly shows, movies by the pool, fantastic spa and exercise areas. Service was great. Go to Bella California for lunch and ask for Alma; you won't be disappointed. The food was extremely good and Alma made it better by being personable, accommodating and genuine. Other positives about the resort is the number of restaurants available to guest. Shopping however is very limited. There is a small market on the property. You can also take a $1 bus ride to downtown where you will find anything you need. The property is very safe, within and the beach. Above all, enjoy the beach and the views.
LJay

  • Stayed: August 2017, traveled as a couple
    • Value
    • Rooms
    • Service
1  Thank len j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben M, Regional Director of Operations at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this reviewResponded August 18, 2017

Dear Ms Jay,

The title of your review it comes to my attention specially because that is exactly what our goal is, it is extremely encouraging realize that our facilities, activities, food & beverages locations and specially our friendly & costumer oriented staff made you experienced such an amazing time.
We are going to address your suggestions about the shopping area so probably in your next visit, even if you still decide to go to downtown, we will have more options for you.

Looking forward to have the opportunity to serve you again soon.


Best regards,

Rubén M. Sánchez
Regional Director of Operations
The Villa Group Los Cabos México

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2017 via mobile

We had a blast. Next time we will do all inclusive. We want to go back with our teenage kids next time. We walked to the swimmable area of Medano and it was nice. The constant people trying to sell you stuff is a bit out of control. We went last year in June and it was twice as bad this time. But we still like it there.

Stayed: July 2017, traveled as a couple
Thank pck707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben M, Regional Director of Operations at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this reviewResponded August 11, 2017

Dear pck707,

Thank you so much for your nice review, we are really glad to know that you had a great time with us.
We cannot wait to have you and your family at our resort again to enjoy the beautiful swimmable beach and all of our facilities. Hopefully this next time the vendors at the beach wont be a problem.

Looking forward to serve you again.

Best regards,

Rubén M. Sánchez
Regional Director of Operations
The Villa Group Los Cabos México

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2017 via mobile

This is a very nice property in all respects... The staff is so friendly and helpful. Lots of good selection in food. Restaurants are amazing and reasonably priced. The virw spectacular. Will definitely come back again!

Stayed: August 2017, traveled with family
Thank Maryvwy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben M, Regional Director of Operations at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this reviewResponded August 18, 2017

Dear Maryvwy,

Sorry for the delay answering your important feedback.
Thank you for your nice comments, we all have here the goal of making you and yours to feel like home away from home. It is amazing to realize that we did!

We cannot wait to have the chance to serve you again.

Best regards,

Rubén M. Sánchez
Regional Director of Operations
The Villa Group Los Cabos México

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2017

Although the beach is pristine; high tides may prevent continuous hours on the beach. However, there are numerous activities: tours, horseback rides and pool activities available where you may relax, exercise with staff, swim, while you watch your children enjoy the water slide, pirate ship, and delicious pool-side drinks & meals. Staff is exceptional; friendly caring staff like Joshuua', Ericka, Jazmine (my spa therapist) will motivate your early return to this Cabo Resort. Should you decide to inquire about sharing time at the Villa, see Doris! There are many 4- 5 star restaurants available on the property. You must dine at "Neptune"-- an experience you will always remember (make reservations with the concierge a.s.a.p!) The nightly entertainment was good. We saw a Michael Jackson review. The young actor really resembled and performed many Michael Jackson tunes--well! Housekeeping changed linen promptly everyday and towels were replenished twice daily! The bed was very comfortable, the linen fresh and silky. Yes, we purchased time here many years ago; and we look forward to returning to our family-friendly resort.

Room Tip: Best Views--Ocean & Pools
  • Stayed: July 2017, traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Simses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruben M, Regional Director of Operations at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this reviewResponded September 21, 2017

Dear Simses,

Thank you so much for take the time to write a review about us, because you decide to stay with us during your relaxing time in Cabo San Lucas, México; because now you are going to coming back frequently because you became a Member of our owners family and last but not less important, because all these great comments and complements not only to the resort, to all our great staff that treated you as you deserved, like the best.


Looking forward to serve you in another opportunity soon.

Best regards,

Rubén M. Sánchez
Regional Director of Operations
The Villa Group Los Cabos México

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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