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“A great relaxing vacation” 4 of 5 bubbles
Review of Villa del Palmar Beach Resort & Spa Los Cabos

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Villa del Palmar Beach Resort & Spa Los Cabos
Ranked #30 of 71 Hotels in Cabo San Lucas
Certificate of Excellence
GreenLeadersSilver level
Vancouver, BC. Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A great relaxing vacation”
4 of 5 bubbles Reviewed April 29, 2013

We had a lovely 6 day vacation at the Villa del Palmar in Cabo San Lucas. The staff was very helpful and service was impeccable. They wanted to make things right, down to the daily maid service. The restaurants on site were varied and well priced. The deli/store was well stocked for an incidentals or in case one had the urge to cook.
The concierge service rendered by Christine and Monica was very helpful and they outdid themselves making sure our activities were perfect and that our stay there was safe and fun.
We did a timeshare presentation and the reps in sales were gentlemen in every regard and stated the facts and didn't make us feel uber pressured or anxious in any way. I would definitely visit this resort again.

Room Tip: I personaly like to have a room on the outside of the building so that I can hear the surf. Fourth...
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  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank gigsie58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villadelpalmar1, General Manager at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this review, May 8, 2013
We are glad to know that you enjoyed your stay us and that the staff offered you exceptional service. We look forward to welcoming you once again and make your stay at Villa Del Palmar a memorable experience.

Cordially,

Jorge Herrán
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,637 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,383)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
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English first
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 29, 2013

Stayed here for a week in April right after the Spring Break rush. Check in was no problem, got a room on the left side with a great ocean view. Second day while cooking dinner our AC unit started leaking. Andres at the front desk was great and quickly helped us move to another room (better-first floor and closer to the beach). They also comped us dinner at the restaurant since we couldn't finish the spaghetti we had started. Rest of the time was great, the front staff (Andres, Luis, Dagoberto, Efrain) all were beyond helpful with anything we needed. We never got asked to do a timeshare presentation and had no problems after the AC incident. We booked through Costco travel and got nice little chocolates or goodies each night. I wish it was a little closer to downtown but it wasnt that bad with the taxi. Its either $7 if its close or $2 a person.

Room Tip: Take a south side room, best view!
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  • Stayed April 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CrispySD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villadelpalmar1, General Manager at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this review, May 8, 2013
We offer you an apology for the inconvenient you encountered during your stay. On the other hand we are glad to know that aside from this you enjoyed your stay with us. We are looking forward to your future vacations and have the opportunity to offer you the level of service you deserve.

Cordially,

Jorge Herrán
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 29, 2013

excellent food and service. Of all the inclusive resorts--the staff here was the best--bar none.

Luis--bell person- was very helpful during a sprained ankle incident--a wonderful, caring and concerned person. Personable guy, who seemed very caring and loves his job. Again, Luis was the greatest help to us through this small incident

Alan---dinner server, and a most wonderful, caring person. Made us a Santana CD tape to take home. We shared the same Rock likes--Many thanks, Alan. Very personable--always looked for a table in his vicinity.

Room Tip: We were on the 7th floor and everything was quiet. When we were there, there was a U2 legend concert...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank terrypotts_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villadelpalmar1, General Manager at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this review, May 8, 2013
On behalf of Villa Del Palmar we hope that you are well. We thank you for your kind comments regarding your stay with us. We are delighted to know that you enjoyed your stay and that Luis on the rest of the staff offered you the level of service you deserve. We look forward to hosting you once again on your next vacations.

Respectfully,

Jorge Herrán
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, New Hampshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 29, 2013

I have recently stayed at Villa del Palmar in Cabo San Lucas and I had an absolutely amazing time while staying there. I love the location of this resort and all of its benefits which include the beach, the excursions, and the service. I would like to acknowledge a particular person who was extremely helpful and welcoming, Efrain Rojas gave excellent service. He was very friendly and helped out with everything he could. I would also like to say that everyone at the resort was just as equally as friendly and easy to talk to. They always smiled and tried to help out. I plan on staying there again when I have the chance to go back to Cabo.

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rissam224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villadelpalmar1, General Manager at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this review, May 8, 2013
We thank you for your kind review. We are glad to know that all members of the staff provided you with exceptional service. We look forward to hosting you once again and make Villa del Palmar your Home away from Home.

Kind regards,

Jorge Herrán
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina, United States
1 review
3 of 5 bubbles Reviewed April 29, 2013

My boyfriend and I went for a week. Some small/minor things: We went to our room to find 2 queen beds, not a big deal we just pushed them together. Then a leg fell off of one of the beds, no big deal, we put it back on ourselves. One day the screen door wouldn't open. After a bit of a struggle, the whole thing fell off the tracks and almost off of my balcony! Again, not a big deal we put it back on the tracks ourselves. It was pretty loud at night. There was a slight smell when you went down by the sports bar. The pool was closed for two days as well as the beach due to the waves (on different days). Neither were a problem because there is a ton of seating!

Good things: We found the kitchenette to be very useful!! We did not purchase an all-inclusive package (but next time we will!) so we went into town a lot to eat or made dinner in the room. They had just enough pots and pans, utensils, tupperware, and a blender! Another great thing was the hospitality staff! Carmen by the pool and the bartenders were so nice, so helpful. We enjoy eating as authentic as possible and the bellhop, Efrain Rojas, was a great source of information! He helped us with our bags the first day and remembered our names the whole week! We asked where the best fish tacos were and he said Lo Claro (?). It was DELICIOUS! We were very grateful. Fresh towels available by the pool were great too!

The final comment I have to write: We were swindled by one of the "concierge" ladies into a "free welcome breakfast" that turned into being one of the worst experiences! It was a timeshare "presentation" (my first) at the Villa Del Arco. The "breakfast" was supposed to last 90 minutes... 2 and a half hours later we were running out of there as quick as we could. Let me point out, no one told us how to leave so that was a challenge in itself! Honestly, it ruined our day.

Overall, I don't regret the trip. If I were to revisit Cabo, I would find somewhere else to stay.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DistrictSleeps07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villadelpalmar1, General Manager at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this review, May 8, 2013
We thank you for valuable comments as they assist us in improving the level of service our guests have come to expect. We offer you our sincere apologies for any inconvenience caused to you. We hope that in the future you would give us the opportunity to welcome you on your next vacations and to be able to change this past experience.

Cordially,

Jorge Herrán
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
78 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed April 29, 2013

We have stayed several times over the last 11 years at Villa del Palmar. We also own at Villa del Arco. Although not as new, this resort offers families a great entertainment venue. Children activities are abundant, while adult time is entertaining. Nightly shows can be a bit "show style", but entertaining none the less.

Room Tip: Go out an explore the town, There are way too many thins to do and eat in Cabo to stay restricted t...
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  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ScottAmbrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villadelpalmar1, General Manager at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this review, May 8, 2013
On behalf of Villa Del Palmar we thank you for you preference. Your comments are taken by heart. We look forward to hosting you once again.

Respectfully,

Jorge Herrán
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
elk grove ca
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed April 28, 2013

Nothing but the best when it comes to service. The only downfall is that even if you own they always try to push the timeshare on you! Other than that everything is great!
Oh yeah...they have a whale slide!

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cabodog09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villadelpalmar1, General Manager at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this review, May 8, 2013
We thank you for having shared your experience at Villa Del Palmar. We truly appreciate your comments. We are looking forward to your next visit.

Kind regards,

Jorge Herrán
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa del Palmar Beach Resort & Spa Los Cabos

Property: Villa del Palmar Beach Resort & Spa Los Cabos
Address: 0.5 Camino Viejo a San Jose, Cabo San Lucas 23450, Mexico
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Cabo San Lucas
#17 Top resorts Hotel in Cabo San Lucas
#19 Family Hotel in Cabo San Lucas
#22 Spa Hotel in Cabo San Lucas
#24 Romantic Hotel in Cabo San Lucas
#25 Luxury Hotel in Cabo San Lucas
#26 On the Beach Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Villa del Palmar Beach Resort & Spa Los Cabos 4*
Number of rooms: 460
Official Description (provided by the hotel):
Villa del Palmar Beach Resort & Spa is a stunning escape for family getaways and romantic couple's retreats. Located on Médano Beach just one mile from downtown Cabo San Lucas, the exquisite resort offers the ultimate in lively entertainment, family-friendly amenities, indulgent experiences, and world-class service. Allow the sweeping vistas and gorgeous landscapes to render you speechless as you turn one of the 460 comfortable one, two and three bedroom suites, as well as private studios into your luxurious home away from home. ... more   less 
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Also Known As:
Villa Del Palmar Beach Resort And Spa Los Cabos
Villa Del Palmar Beach Resort & Spa Los Cabos Hotel Cabo San Lucas
Cabo San Lucas Villa Del Palmar
Villa Del Palmar Los Cabos
Villa Del Palmar Beach Resort & Spa Cabo San Lucas
Villa Del Palmar Beach Resort & Spa Los Cabos Cabo San Lucas

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