Upon arrival we were greeted by the friendly concierge Iraiz Valenzuela. She was so helpful to our needs at all times. She even took us to Costco!! I will always remember her smile.
We stayed for a month and got to know the entertainment staff well - Iris, Yenia, Eric, Anna, Chewy, Magdelina and the guy from Toronto. They were so much fun and went out of their way to greet us warmly and chat. They are all so hard working and talented. We enjoyed the aqua fit classes and the nightly entertainment. They made our stay memorable with their warmth and kindness. In spite of the long hours they work, and the many talents they have to have, they always took the time to make us feel important.
Alucard was always visible by the pool and so kind and friendly. He would accomodate our every need with enthusiasm.
The housekeeping staff was attentive and friendly. Everyone seemed to be always polishing and sweeping to keep the place in good order.
Thank you to all who made our visit from Canada memorable. We miss you already!More
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