Hotel called us with a promotion..booked it..upon arrvial paid for upgrade for an oceanview room. Entered room to find it occupied. Second room we were given..had cracked counter top..mold in bathroom..loose shower head...cracked tiles in shower along with tiles filled in to make it look like the place was not falling apart. Service at the restaurants was EXTREMELY SLOW..and the place was not even busy. Not a big selection of food on the menus. The staff would just walk by like you were not present. I even got charged for a collect call at $73.00 USD!!
I did complain and get 50% of the upgrade fee back..but should have been reimbursed for all of it.
Will add photos soon.
Would never reccommend of stay here again!
- Official Description (provided by the hotel):
- Villa del Palmar Beach Resort & Spa is a stunning escape for family getaways and romantic couple's retreats. Located on Médano Beach just one mile from downtown Cabo San Lucas, the exquisite resort offers the ultimate in lively entertainment, family-friendly amenities, indulgent experiences, and world-class service. Allow the sweeping vistas and gorgeous landscapes to render you speechless as you turn one of the 460 comfortable one, two and three bedroom suites, as well as private studios into your luxurious home away from home. ... more less
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- Also Known As:
- Villa Del Palmar Beach Resort And Spa Los Cabos
- Villa Del Palmar Beach Resort & Spa Los Cabos Hotel Cabo San Lucas
- Cabo San Lucas Villa Del Palmar
- Villa Del Palmar Los Cabos
- Villa Del Palmar Beach Resort & Spa Cabo San Lucas
- Villa Del Palmar Beach Resort & Spa Los Cabos Cabo San Lucas