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Reviews (3,849)
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All reviewspueblo bonitojuan lorenzomargarito damianluxury suitemare nostrumactivities staffall inclusive packagewater volleyballpool conciergesunset beachtime shareall inclusive planpool servicefood and drinksour waiterpool sidesister property
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Reviewed January 14, 2013

Pros....Just returned from the "Blanco" yesterday (01/13/13). First, the place is so pretty. Staff is top notch. The pool waiters are so friendly, David & Salvador are the best I've ever encountered at any resort. As others have said "tips are included", but you should always tip. These people work hard and deserve to be tipped throughout the day. Tips always get you better service, and that certainly was the case with us.
The rooms are lovely. Beds are the comfiest I've ever slept in. All rooms have kitchen with 2 burner ceramic top stove, fridge and microwave. Kitchens are also fully equipped with dishes, pots, pans, cutlery, coffee maker.(Bring your own coffee or buy there).
The place is spotless. They're always cleaning, painting, gardening. Just so clean.
Yes, there is the bothersome timeshare people, but they are not pushy. Just say "no" and they leave. We were only approached a few times.
Pool is just the right size (no swim up bar, but who cares). We never had a problem getting lounge chairs, just don't go too late on a really nice day.

Cons....Chose the all-inclusive, but not sure I would again, as you have a kitchen, and there's so many great restaurants close by to choose from. I believe you can choose how many days you want the a/c though.
The food at Cilantro's (at the resort) is really good but you get tired of the same menu. Same with the breakfast buffet. It's pretty limited and doesn't vary much. There's only bacon IF you ask for it. This is something we've found at all resorts we've been to in Mexico. Don't know what it is about bacon in Mexico! We Canadians need bacon!
My biggest con would be there's no free wifi at the Blanco. It's $16.00/day if you want it in your room or $1.00/ 5min or $5.00 for 1/2hr if you want to use the one of the 3 computers in the lobby. The only free wifi was at the sister resort (the Rose) next door, which is only about a 5 minute walk, but annoying to have to trek over there. I might add that we stayed at a hotel near the Vancouver airport both ways on this trip due to flight times and getting back and forth to Vancouver Island, and that hotel offered free wifi in your room for only $74/night. So really, wifi is such a cash grab it's ridiculous. Plus in this day and age and with people wanting to stay in touch with family back home, wifi should definitely be offered. Especially at a high end resort like this. Come on Blanco get with the times please! Or at least get a free wifi area on your site, like in the lobby or around the pool area. This would make me much more likely to return.
In summary, the Blanco is pretty much perfect except for rather boring breakfast buffet and the no wifi thing.
Go, you will love it.

  • Stayed: January 2013, traveled with friends
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Thank valerie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2013

We made the right choice with this hotel! Hanoc at the front desk was great and took his time to make sure we got a room we liked. All the rooms seem to have a view of the ocean and are plenty clean and have good shampoos, etc. We had the "luxury suite" which had a seperate bedroom that was great for a nap. The living area was spacious and comfortable and we utilized the fridge to store snacks and cold water.
The grounds are very pretty and well kept and include a great koi/turtle pond and resident flamingos. The pool is very nice and plenty big with cushy loungers and umbrellas if needed. There are also loungers on the beach which is safe to swim in and there are no noisy bars out front like some places nearby. The staff is very attentive and will bring you food/drinks wherever you sit.
We did the all inclusive plan which worked out great. You could choose from 6 eateries between this and the sister hotel next door. I gotta say, poolside fish tacos and bottomless cold Coronas made me a happy camper. They say tips are included and the staff do not stand by expecting them, however, it felt better to tip some anyway.
There are activities on site for kids and adults like ceramic painting, tie dye shirt making, poker, etc but my favortite activity was paddling out to Pelican Rock to do some snorkling. There were plenty of fish to see and the area was roped off so no worry of boats.
Overall, the place is beatiful, the rooms are great, the staff is terrific, and the price is decent.

Room Tip: Rooms on the west side will see the sun rise on the water.
  • Stayed: January 2013, traveled as a couple
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1  Thank Twotans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2013

We've stayed at sister resorts and had high expectations for this resort. All were met except for one maintenance issue that we couldn't get resolved - large cracks around the door that allowed the cold north wind to blow through the unit. We finally stuffed paper towels in the cracks. We happened to be there when the temperature was in the 50s at night, and there is no heat in the units. Other than that, we would have given them a top rating. The staff is helpful and friendly; the setting is beautiful and relaxing; our view of the ocean from our top floor unit was fantastic; and the food and service was always good. The location is perfect for walks into town. We would definitely return.

Room Tip: Of course, top floors are always nice, and a center unit facing the water is great.
  • Stayed: January 2013, traveled as a couple
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Thank ANNE J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2013 via mobile

After researching here, on Trip Advisor, we picked this hotel because it had a kid's club. We were more than pleased! We got a suite with a kitchen, and living room area. It was very clean, and the staff seemed to spend a great deal of time cleaning the grounds, stairs, and all areas.
The place is beautiful! We had a view of the Sea of Cortez, and the pool was the best of any place we have ever stayed. The pool was huge, wound around a bend, went under a bridge, and offered something for all ages. The views from anywhere on the property are fabulous. The food was excellent, and the Caprese Salad was so good, I ordered it every single day! The entertainment was family friendly, service good, but a bit slow. They have beautiful flamingos on the property, which add a nice splash of color.
The children's club is great, and offered my husband and I a couple hours each day to nap, stroll along the beach, etc... They organized pool games, pirate treasure hunts, and crafts.
We would go back again and again, but the ocean is too cold to swim or snorkel. We would highly recommend this place if you don't care about being in the ocean. One of the best properties hands down!

  • Stayed: February 2012
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1  Thank Jilly070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayra P, General Manager at Pueblo Bonito Los Cabos Beach Resort, responded to this reviewResponded January 11, 2013

Dear Jilly,

We feel flattered to read your review, we would like to thank you for taking the time of showing how much you liked our resort, and that you, your husband and kids had a wonderful time.
Our main goal is to make our guests feel like home and we're glad you did.

Hope to see you and your family in Pueblo Bonito Los Cabos again soon!

Sincerely,

Goyita Osako, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2013

Rex and Zhanna.
This hotel is very very nice and the staff is great. We stayed just after the first of the year and it was not crowded at all. WE never have to wait to get a table to eat or a drink at the bar. Hugo at the front desk was great.He was very helpful and friendly. He hooked us up with a great room. The view from our room was beautiful. The rooms are clean and quiet. Everywhere you go the service was excellent.The food is terrific. David Davila was our server at the pool and he was very attentive.

  • Stayed: January 2013, traveled as a couple
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Thank zhanna_36DDD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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