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“Capella Pedregal---September 2013 trip”

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The Resort at Pedregal
Ranked #3 of 70 Hotels in Cabo San Lucas
Certificate of Excellence
Houston, Texas, United States
1 review
“Capella Pedregal---September 2013 trip”
Reviewed September 8, 2013

Capella Pedregal-!!!!!---A must stay for the discrimanating traveler!!!! How do you improve on excellance? You cannot. This is by far the finest hotel I have had the opportunity to experience.and i plan many many returns. Enough said.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapellaManagement, Manager at The Resort at Pedregal, responded to this review, September 16, 2013
Dear Michael S
Thank you for staying with us at Capella Pedregal and for taking the time share you wonderful review with our Trip Advisor readers. We very much appreciate your high praise for our resort. We look forward to welcoming you back many more times in the future!

Best regards,

John Volponi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,687 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (539)
Date | Rating
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English first
London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 5, 2013

We spent part of our honeymoon at Capella in August 2013 and could not have been happier with our choice.

We were fortunate enough to be upgraded to a beachfront casita and it was absolutely fabulous. Amazing views of the ocean to be enjoyed from the sunlounges and a lovely private pool to dip in and out of. The casita was light and spacious and beautifully furnished. We could not have imagined anything better.

The resort is only a short taxi ride into town and we had some great recommendations from our personal assistant Daniela on where we could eat in town. The food at the resort was also first class (we really enjoyed Don Manuels, El Farrallon and the menu at the Beach Club). The breakfast and the in-room dining was also great.

It is the little touches that make this hotel exceptional - the margaritas on arrival, cookies on departure, icy-poles around the pool, free guacamole and beers delivered to the room every afternoon, free soft drinks and juices in your room. And the service - every staff member was courteous and friendly and went out of their way to ensure we were having a nice time.

The spa is the best spa I have ever been to - so luxurious and calming.

We would love to go back! We really thank all the staff at Capella for helping us to have an amazing honeymoon.

  • Stayed August 2013, traveled as a couple
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Helpful?
2 Thank Erin____777London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapellaManagement, General Manager at The Resort at Pedregal, responded to this review, September 16, 2013
Dear Erin 777 London
Congratulations once again from all of us at Capella Pedregal. We are so delighted that you choose to spend your honeymoon with us and that we were able to pamper and spoil you a bit during your visit.

Thank you for pointing out all the little extra touches that we have at the resort. We are so pleased that you enjoyed them.

We hope to be able to welcome you back once again for a future visit, perhaps on your anniversary!

Best regards,

John Volponi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 4, 2013

Just spent 5 nights at Capella. Rooms are beautiful and the staff is SO nice and accommodating. They all went out of their way to make sure we were taken care of. Easy access to downtown as well from the hotel. Spa was beautiful and had a great massage while there. It is very expensive though. Would definitely recommend this hotel. FYI- You can't really swim in the ocean here so if you're an ocean/beach person, this may not be the place for you.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Jennie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapellaManagement, General Manager at The Resort at Pedregal, responded to this review, September 16, 2013
Dear Jennie H,
Thank you for your very kind review. It was such a pleasure to share your kinds comments with the staff.

You are correct that our beach, like most in Cabo is not a swimmable beach, however, our wonderful infinity edge pools are located right alongside the beach so guests can enjoy the magnificent views and sounds of the ocean right from the comfort of one of our pools.

Thank you once again for your visit. We look forward to welcoming you back once again during a future visit to Cabo.
Best regards,

John Volponi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Marcos, California
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 4, 2013 via mobile

All of the other raving reviews of this hotel are are correct, it is fantastic. Location, service, architecture, rooms, plunge pool, awesome. The thing that seemed out of balance was that the meals and drink prices where the same as a hotel in NYC. Corona $6, mixed drinks start at $12 and go up depending on choice of liquor. Meals averaged $25 per. First breakfast for two was $80. Also, 15% gratuity is added automatically. I struggled with this in my mind, because I know it is a high end resort, and you get what you pay for, but it was really hard to relax and not think about the cost. We will most likely go high-end All-inclusive for our next trip

Stayed August 2013, traveled as a couple
Helpful?
6 Thank Bill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapellaManagement, General Manager at The Resort at Pedregal, responded to this review, September 16, 2013
Dear Bill C
Thank you for your review and for pointing out the positives of your experience including the service, location, and pools. It is true, that like at most resorts, there is a 15% service charge that is added to the cost of items and this is distributed to the staff. This notations is made on reservation confirmation as well as being printed on our menus. Additionally, while we have a wide variety of Mexican wines and spirits that are available and are less expensive, many guests request wines and spirits that have to be imported into Mexico, and unfortunately, our pricing reflects that additional cost of importing these items.

Thank you once again for your visit.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaumont,Tx
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 4, 2013

Beautiful facility.Delicious food.Tasty beverages.Noisy room.Service very nice but not 5 star.Despite being a guest could not get reservations at desired times.This all I have to add either take it or forget it.XXXXXXXX

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank oscardog9683
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapellaManagement, General Manager at The Resort at Pedregal, responded to this review, September 16, 2013
Dear oscardog 9683
Thank you for your recent visit to Capella Pedregal and for sharing your thoughts in your review. I was pleased to note your positive comments, but have also taken note of your concerns regarding a noisy room and dining reservations. I do not know if you expressed your concern about a noisy room during your visit, as I am I sure that we could have provided you with an alternative option.

Regarding dinner reservations, we do give priority to our in house guests, however, we do have to spread out our reservations to allow the restaurant staff and kitchen the opportunity to provide the best experience to all dinners. Overloading the restaurant at any one particular hour only leads to over crowding and a less than perfect experience for our guests.

Thank you once again for your visit. We do hope that we will be able to welcome you back once again during a future visit to Cabo.

Regards,
John Volponi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 3, 2013

My wife and I stayed at Capella for a long weekend. We rented a car at the airport and drove to Cabo San Lucas. After finding the gatehouse off a road on the west side of the marina, we entered the property through an ornate 30 foot high gate. Beyond the gate was a 100 yard long tunnel lit with chandeliers that opened up to the entry circle of Capella Pedregal. We handed over the car keys, were met with ice cold Margaritas and were introduced to our personal assistant. While our bags were being taken up to our room we were shown around the property, world renowned spa, a library, three world class restaurants, all with ocean views, a completely appointed fitness center, and three large pools with two of them being infinity pools looking out over the Pacific Ocean. One of the infinity pools was an adults only pool with a swim up bar.

We were then shown our room and I knew I had left the outside world behind. A large handmade wood door opened up to the entryway where a bottle of 7 Leguas Reposado tequila, a bucket of ice cold beer, guacamole, chips and nuts awaited. Beyond the entry was a spectacular full ocean view from anywhere in the room, a private plunge pool on the large terrace overlooking one of the infinity pools and the ocean, complete with custom made furnishings, overstuffed sitting chairs and luxury amenities from the bed and bedding down to the hand soap. The bath had a rainfall walk in shower and a separate huge tub, complete with all amenities from the spa. An espresso machine, HDTV, fireplace, DVD and mp3 player, and a refrigerator stocked and daily restocked with juices, waters, sodas, and cream for the coffee and expresso. The beer, chips, nuts and guacamole was also replenished each afternoon.

We thoroughly enjoyed our stay and everything was beyond our expectations. I could go on about the incredible food, impeccable service and doting staff, but I will just say, we will come back to Capella!

Room Tip: There are no bad rooms here, they all have a private plunge pool and full ocean views.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Marc B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapellaManagement, General Manager at The Resort at Pedregal, responded to this review, September 16, 2013
Dear meberryman
Thank you for choosing Capella Pedregal for your recent visit to Cabo San Lucas, and thank you for posting such a wonderful and detailed review. I think you have included just about every aspect of the Capella experience! Thank you for sharing this with our Trip Advisor readers.

All of us here at Capella look forward to welcoming you back to your new home at the “end of the tunnel”.

Best regards,

John Volponi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed September 3, 2013

My husband and I stayed here for our honeymoon and it was by far the best hotel we've ever stayed at. The staff were attentive, the rooms were beautiful, the breakfast mouthwatering and the view spectacular. There wasn't a single thing we didn't like about this place.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kellyllekelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CapellaManagement, General Manager at The Resort at Pedregal, responded to this review, September 16, 2013
Dear Kellyllekelly,

Thank you for your wonderful review and for choosing to come all the way from Australia to celebrate your honeymoon. I was so pleased to read that you thoroughly enjoyed your visit.

Congratulations and very best wishes from all of us here at Capella Pedregal. We look forward to welcoming you back on a future trip.

Best regards,
John Volponi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Resort at Pedregal

Property: The Resort at Pedregal
Address: Camino Del Mar 1, Cabo San Lucas 23455, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Cabo San Lucas
#1 Romantic Hotel in Cabo San Lucas
#2 Spa Hotel in Cabo San Lucas
#2 Family Hotel in Cabo San Lucas
#2 On the Beach Hotel in Cabo San Lucas
#2 Business Hotel in Cabo San Lucas
#2 Luxury Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Resort at Pedregal 5*
Number of rooms: 110
Official Description (provided by the hotel):
Your journey begins as you emerge from Dos mares Tunnel, carved through a solid mountain, to discover paradise. The Resort at Pedregal welcomes you with familial Mexican charm. The check-in desk, located below the azure blue sky, illustrates the endless possibilities. 96 rooms and suites, each with a private plunge pool with stunning ocean views, personal assistant service, fireplace, LCD television, iPod docking station and complimentary wireless internet, and complimentary refreshments allow you to rehydrate and renew. ... more   less 
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Also Known As:
Capella Pedregal Hotel Cabo San Lucas
The Resort At Pedregal Cabo San Lucas, Los Cabos

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