I stayed at the Montecristo Dec 1st thru the 16th. The first week was in phase 1. Phase 1 has amazing views and the villas are spotless. The furnishings could use some upgrading. My personal concierge was Joel and he was great. I really appreciated his prompt responses and attention to detail. Transportation can be a pain, but I was really lucky this time around and most of the shuttles arrived very quickly. All of the drivers are friendly and professional, but Jose Luis (his name tag just says Luis) is the best!! He always seemed genuinely happy, he also stuck around while I checked my villa 1 night when the door was left open by maintenance. I appreciated that, as I was alone the first week of my stay. Phase 2 is newer with more modern and comfortable furniture. The upside is supposed to be the golf carts pick you up and take you directly where you are going, instead of being dropped off at sunrise like at phase 1. However I had longer waits and more issues here, than I did in phase 1. In general the place is beautiful, but they don't seem to be working on the main complaints most guests have. Which are transportation and I guess you could label it under communication. People are right, when you check in you are given no information about the property or the different events planned. They also don't all seem to have the same memo about what time things close and open. It is frustrating waiting 30 min or more for transportation to dinner or the pool to arrive and see it isn't open yet or is closing. Overall I would recommend the Montecristo, but for the price they really need to make improvements in key areas. The timeshare presentation was ridiculous, and warranted a separate review.
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- Also Known As:
- Pueblo Bonito Montecristo Hotel Cabo San Lucas
- Montecristo Estates Pueblo Bonito Cabo San Lucas, Los Cabos