We booked a two night weekend break at this hotel. On arrival we were greeted by reception who explained they had run out of oil so there was no heating. They had provided a fan heater in the room to take the chill off though. There was no apology for this at all. We checked in and was told where to find the room and if we had any problems to dial 0 from the telephone in the room.
The room (chilly with only a fan heater) and the bathroom, freezing with no heating. I wanted to have a shower and found that the oil powered this also so not only no heat but no hot water either. Went to dial reception but no telephone!!!
Went down and was told they are collecting oil the next day. He did not seem aware or concerned that the guests had no hot water and again no apology!!
Luckily the next day all was back to normal.
Breakfast was horrible. Everything in the full English tasted the same, tasted like it was fried in dirty / old oil.
Walls are paper thin, only one tea bag left in room, if we wanted towels changing during our stay it would have been £2.50 per towel.
Not great value for money - would not recommend!!!More
- Free Wifi
- Free Parking