About one in maybe ten or so of my TA reviews is bad — this is one of them.
We arrived to a frosty welcome ("I've been waiting for you!") late in the evening after a referral from the local VisitScotland (tourism) office.
We found the modern bungalow decorations kitsch, the mattress very soft, the breakfast ordinary. We stayed in five hotels and B&Bs in the Western Isles in June. New Haven was by a long way the poorest. VisitScotland gave this B&B four stars. What for?