We booked a day spa package and didn't stay at the hotel. We arrived and were greeted warmly and had a professional and good introduction. However I wouldn't consider the spa a 'spa' in the same way as other spa's in the region - such as the nearby thoresby hall and eden hall which have experience rooms, larger hydrotherapy areas etc. The 'spa' itself was no different than my own gym which also has a pool, jacuzzi, sauna and steam room but that was it. The outdoor hot tub was a highlight but rather small and I can imagine it's hard to get a look in during busy periods. We fitted 4 people in it but felt cramped!
The food itself was a massive let down for the whole day. We had prebooked our lunch on arrival- only for it to arrive 30 minutes late, and we had to rearrange treatments to be able to have lunch! The staff were apologetic and offered a complimentary drink which was appreciated but felt we were clock-watching and felt inconvenienced. This wasn't a one off. There appeared to be just one member of staff serving the bar/food in the spa all by himself, he did an excellent job but a pepsi max took 10 minutes to be brought over, during which time we were watching him clean up whilst waiting for our drinks. There appeared to be a lot of 'faffing'. I found my food was very good, and well prepared however my mother's sandwhich was cold (when it was meant to be warm) and her salad had been drenched in dressing!
Our treatments however were excellent and cannot fault them- very relaxing, professional and high quality.
Overall felt the spa itself was not a spa, overpriced for what was on offer and the food was a let down for the whole day.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Hotwire, Agoda, Travelocity, Hotel.de, Priceline, TripOnline SA and HotelQuickly so you can book your Clumber Park Muthu Hotel and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Clumber Park Hotel Clumber Park
- Clumber Park Muthu Hotel And Spa Nottinghamshire