Our ride was fantastic: Starting with a gorgeous morning and prompt pickup in a clean van by a friendly driver. When we arrived at the launch site, we immediately saw that this is an organized, professional crew. Eight crew members were inflating the balloons, two pilots were ready and waiting, and our flights took off quickly. We were quickly at ease in the air, enjoying our flight across San Miguel and eventually touching down softly to an awaiting ground crew. Pilots were informative as needed, but concentrated on keeping the balloon and passengers safe. The morning ended with a delicious included breakfast at Rosewood. As locals with visiting friends, we would have preferred a more 'local' breakfast -- maybe the terrace at Posada Corazon -- but I imagine Globos has a relationship with Rosewood and gets business from their guests. I'd suggest that on a private flight like ours, offer guests a choice of a few restaurants - or make it ala carte. The only place where Globos fell short was the advance communication with me. It took several rounds of emails for me to get all the information and confirmation I requested in my first email (private instead of shared balloon, VIP Club discount, etc) All in all, Globos is a fantastic experience which we'll do again with other visitors - but the advance communication was a little frustrating.

This morning at dawn I took a Balloon ride with the guys at Globo San Miguel. It was fabulous. Everything went like clock work. They were on time extremely professional and to boot included a post flight breakfast at the Rosewood Hotel. I was totally impressed!! I would recommend this company totally!!
Barbara Scharf
Brooklyn NY