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“Rude and deceptive wait service”

Food Factory - La Aurora
Cuisines: International
More restaurant details
Restaurant details
Good for: Business meetings, Romantic, Bar scene
Dining options: Late Night, Lunch, Outdoor Seating, Reservations
New Jersey
Level 4 Contributor
27 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
“Rude and deceptive wait service”
Reviewed March 3, 2012

We found the food to be good, but the service ruined our visit. We asked for a quiet table and were shown to a room with quiet tables for two or four. Within 5 minutes the tables were rearranged for a group of nine that took over with noise and running around taking pictures. When we asked to be moved we were told that the empty tables on the next room were all reserved, and though they were not filled during our meal, we were forced to wait 10 minutes for a less desirable location outside. Then although the sign at the door said that credit cards were accepted, we were told they were not after the meal. We believe they were taking advantage of the fact that we were obviously tourists. Based on the rude staff, we do not recommend it.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Portia49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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63 reviews from our community

Visitor rating
    35
    18
    6
    4
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Mexico City, Mexico
Level 6 Contributor
376 reviews
278 restaurant reviews
common_n_restaurant_reviews_1bd8 164 helpful votes
“If you are visiting la aurora. This the place”
Reviewed February 17, 2012

A nice little paio cafe located at the rear if the Aurora art galleries. Great coffe, salads and delectable paninis. Worth the visit

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank smaresident
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Miguel de Allende
Level 3 Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Splendid Restaurant!”
Reviewed February 6, 2012

This is our go-to restaurant with friends, visitors, for any occasion. The food and service are excellent, the location, historic. As stated in another review, the Onion Soup is delicious, as are the generous salads, asian fusion and meats from the grill.. The prices are reasonable, and the vibe conveys genuine hospitality. This is an unpretentious, well appointed delight.

The name "Food Factory" references it's location, corner offices accessed by the veranda of La Aurora, a century old textile mill beautifully transformed in the 21st century into a haven for galleries specializing in fine art, antiques, jewelry, folk art, as well as working artists' studios.

  • Visited February 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank melistella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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