I spend many hours deciding where to stay in San Miguel and finally decided on this place mostly because of the pool.
Well, when I got there, the pool was covered, dirty and not heated and therefore closed.
My room had been changed from one I booked last May to one right beside a construction site next door. When I complained about the noise which started with banging on my walls at 8:00 AM, and continued all day, I was informed that my room had been booked by someone else that this was the only available room. I informed the management that this was unacceptable and made arrangements to move to the Posada de la Aldea. They proceeded to charge me about 150 US a night for the 2 horrible nights I was there. There was not a thought about the customer here. BEWARE booking this hotel!
- Official Description (provided by the hotel):
- Hacienda de las Flores is an exclusive place, ideal for rest and relaxation. ... more less
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- Also Known As:
- Hacienda De Las Flores Hotel San Miguel De Allende