We brought 15 of our friends from all over Europe to the Villa Rivera for three nights. They are all international travelers, very demanding, and accustomed to a very high standard of accommodation and service. We hoped they'd like it; but in fact they LOVED it! Indeed, it blew them away! The hotel, once a private home, is tucked behind San Miguel's Parroqioa. A block from the Jardin, its location couldn't be better, and both the guest rooms and common areas are very tastefully decorated. The bar and restaurant open on to a terrace and tiny lawn complete with a swimming pool -- also tiny. The views from some of the suites are simply breathtaking. But the best thing about the hotel is its incredible staff: In particular, Rebecca and Francesca who manage the front desk and Victor, who is in charge of food and beverage services went out of their way to make us feel totally welcome and at home in a multitude of ways. For example: when some of our party arrived at odd hours, this was no problem for Victor, who insisted on carrying their baggage. When we came in one night after the bar had closed, Rebecca herself opened the bar for us. When I commented on their graciousness to Victor, he simply replied, "We want you to feel that this is your home" That said it all! No matter what we asked them for, their response was 'no problema' -- and they meant it! My friends could not have had a better introduction to Mexico than the Villa Rivera.
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