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“Authentic Mexico” 4 of 5 bubbles
Review of Belmond Casa de Sierra Nevada

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Belmond Casa de Sierra Nevada
Certificate of Excellence
Orlando, Florida
1 review
“Authentic Mexico”
4 of 5 bubbles Reviewed October 5, 2013

My wife and I stayed at Casa Sierra Nevada in San Miguel de Allende while attending the wedding of a good friend. The staff was very attentive and eager to grant any request. We had the good fortune of visiting during festival, which was very exciting and provided us an opportunity to see the city decorated and in a flurry of activity.

The wedding ceremony was on the grounds of the hotel in the gardens surrounding the swimming pool. An elegant, romantic, and private setting.

The 4 AM fireworks were a bit loud, but the hotel staff had properly warned us about the potential noise and even provided ear plugs in our room.

We highly recommend Case de Sierra Nevada.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnDarley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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578 reviews from our community

Traveler rating
    447
    77
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mexico City, Mexico
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed September 30, 2013

Casa Sierra Nevada occupies several colonial houses, actually 4, Three that are almost across each other and one that is several blocks away.
Each room is different from the other, some are better than others. Many are considered suites, and all are nicely furnished and decorated in a luxurious colonial traditional style and with many works of art. Many rooms tend to be somewhat dark and the bathrooms due to the colonial tile somewhat cold. But nonetheless it is definitely a luxurious property. Service is immpecable. The restaurant serves breakfast a la carte with a somewhat limited selection, but all items are well prepared. Luncheon and dinner are excellent. Rooms have a type of butler service that takes care of you, and will deliver fresh cofee in the morning to your room. Wonderful touch and we had a most attentive gentleman taking care of us, Gustavo, he is warm and takes his job very seriously. An asset to the hotel.
The pool is located in the largest house along with a beautiful garden and rooftop terrace, Location of hotel is fantastic, The staff will go out of their way to look after you,
An excellent choice in San Miguel.

Room Tip: Choose a room in the three houses that are close to each other in Hospicio street.
See more room tips
  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
364 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 bubbles Reviewed September 19, 2013

everything about this hotel was great, service, cleanliness, comfortable, location the room was great with nice patio and fireplace, i loved there little pool and the service will go out of there way to make you happy

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank randy7496
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed September 8, 2013

We stayed at the Casa Sierra Nevada in August, and had a wonderful experience. The hotel is a fantastic collection of 6 different buildings in San Migel, in which you feel like you are in your own casita. The staff is always there to help, but always out of site and out of mind.

I highly recommend the restaurant at the hotel, as the chef is excellent. The hotel also is affiliated with the Sazon cooking school which is a tremendously fantastic experience.

I can say this is a "return" in my book and we will be back. My only comment is not the fault of the hotel, but the city of San Migel De Allende. They seem to have this desire to set off fireworks at all hours of the early morning, and one might think they are under attack on the first night of their stay.

Room Tip: From what we saw, all of the rooms at the hotel are excellent, and you won't be disappointed.
See more room tips
  • Stayed August 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TW747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Woodlands, Texas
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed August 31, 2013

Our stay at Casa de Sierra Nevada exceeded expectations. Our room was very spacious, beautifully appointed and immaculately clean. The service we received from all the staff members was exemplary. We ate breakfast and dinner in the hotel restaurant and both meals were excellent. We highly recommend this beautiful hotel in San Miguel de Allende.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lois T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
3 reviews
5 of 5 bubbles Reviewed August 21, 2013

My wife and I just got back from a stay here. We were in the El Mirador room in the Casa 35 with the restaurant. Our room had a great patio with a view over the city. We enjoyed our stay, but it was the people who worked there that was so warm and friendly that i really appreciated. Mario the night restaurant captain was very cheerful and helpful - no request was too much for him. Great stay I would choose it again. You will not be disappointed.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 3, 2013

My husband and I just came back from a trip to Mexico that included three nights in San Miguel de Allende. We stayed at Casa de Sierra Nevada and we cannot say enough good things about this beautiful hotel. We were upgraded to a suite in a "casa" across the street from the Reception. The casa had interior courtyards, a fountain, a swimming pool, just beautiful. Our suite was incredibly luxurious, spacious and had a terrace with a hot tub. We stayed during the week when the hotel is quiet and got absolute impecable service as you can expect from an Orient Express hotel. From the moment we arrived, Marisol from the Front Desk took care of us. Any and every wish we had was delivered promptly and made us feel very special. We had breakfast in the hotel every morning, had dinner once (the food was delicious and the prices were very reasonable compared to other restaurants of that caliber), I had a manicure at the Spa (Consuelo was very good) - when we said we wanted to take a tour, Marisol arranged it for us and it was billed to our room. The hotel is located two blocks from the Parroquia so the location was perfect. In fact, everything about the hotel was perfect. I would definitely go back.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pm9601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belmond Casa de Sierra Nevada

Property: Belmond Casa de Sierra Nevada
Address: Calle Hospicio 35 | Centro, San Miguel de Allende 37700, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Business Hotel in San Miguel de Allende
#1 Romantic Hotel in San Miguel de Allende
#1 Family Hotel in San Miguel de Allende
#2 Luxury Hotel in San Miguel de Allende
#3 Spa Hotel in San Miguel de Allende
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Belmond Casa de Sierra Nevada 5*
Number of rooms: 37
Official Description (provided by the hotel):
Belmond Casa de Sierra Nevada is a mixture of 16th to 18th century Spanish colonial buildings, located one and one-half blocks from the cathedral and main city square of San Miguel de Allende. Its 37 rooms and suites are spread amongst six colonial mansions.Each casona, or mansion, which features five to seven guest rooms or suites, is unique. Many feature outdoor courtyards with fountains, small gardens and al fresco corridors. Guests do not have the feeling of being in a hotel at all. Rather, they are integrated into the town itself, making for a true cultural immersion. ... more   less 
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Also Known As:
Casa De Sierra Nevada By Orient-Express Hotel San Miguel De Allende
Hotel Casa De Sierra Nevada

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