We booked a deluxe room for a weekend stay from May 1st to May 5th. As we normally do, our first request is for a complimentary or low cost upgrade. While we were rejected a free upgrade we were offer a pricey upgrade to a higher level suite. We declined and were comfortable with the decision as out room was really quite nice.
The room was as billed. Spacious, well laid out with all of the amenities you'd want. The bed was just the right balance of firmness. I'm picky about cleanliness and to this end I was very happy. A nice clean room, free of dust and a bathroom that was, well clean. Shampoo, body wash, etc were above average but not top drawer. The private patio was surprisingly private given that we were ground level and faced the pool at an angle.
The restaurants were excellent. The main dining room offers a fair valued continental breakfast. The highlight is the roof top restaurant. We had afternoon drinks each night with breathtaking views of San Miguel and a beautiful sunset.
The pool was slightly disappointing. Kids and adults all mixed in one large pool. I like kids, but when away for a couple weekend , I prefer peace and quiet while taking in the sun. There is a kids area pool but really not inviting for kids, can't blame them.
The service was excellent. Two highlights, first is we left our in room safe open with our US passports and most of our spending cash along with jewelry exposed to the turn down service. All was left untouched. Not a peso was missing. Bravo for integrity. The other is my wife has started collecting do not disturb items that are unique. The Rosewood uses a charming angel for their DND. I mentioned this in passing and 30 minutes later a gift box was brought up to the roof and given to my wife.
Final analysis, the hotel hit the right balance. It's not the most posh or sophisticated hotel, but such a property would not fit in to the locality. Rather, Rosewood offered an excellent product with quality and service. I recommend this to all visitors of San Miguel.
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- Also Known As:
- Rosewood San Miguel De Allende Hotel San Miguel De Allende