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“A Wonderful Treat”

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Rosewood San Miguel de Allende
Certificate of Excellence
Reviewed February 9, 2014

My husband and I stayed here to celebrate our anniversary. The concierge, Ana, contacted me in advance of our stay and helped me make arrangements for dinner and other activities. The property is beautiful and the rooms comfortable and spacious. The staff was very helpful and accommodating.

We ate at both the 1826 restaurant and Luna and enjoyed our meals in both restaurants. Luna is a terrific spot to admire the view of San Miguel de Allende and catch the sunset.

We thoroughly enjoyed our stay and would return.

  • Stayed: February 2014, traveled as a couple
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Thank kwhy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosewoodSanMiguel, Director General at Rosewood San Miguel de Allende, responded to this reviewResponded March 26, 2014

Dear Ms. Kwhy,

Allow me, on behalf of everyone who works at this property, to thank you for taking some minutes to give us your opinion of your stay.

Undoubtedly, we work every day to help people like you to enjoys as much as they can our hotel and our beautiful city. Hopefully, we will be able to welcome you again really soon.

Kind regards,

Alfredo Rentería
Managing Director

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Reviewed February 2, 2014

First off, let me clarify why I rated The Rosewood San Miguel as "Very Good", instead of "Excellent". I believe the hotel is second to none in San Miguel in terms of facilites, service and style, but I feel it's a bit out of the San Miguel price range (which is way under The Rosewood's Printed Fee). So, as far as value goes, you can get better value in San Miguel, but not a better hotel.

Most reviews already mention the amazing rooms and facilites, so I'll write about something different topics:

Food & Beverages: I wouldn't suggest to have all your meals at The Rosewood, but if you do, I think you would not be disappointed. Personally, I rather stay for breakfast and then go out and try something else for lunch and dinner. The Rosewood's breakfast will get anyone out of bed. Afterwards, it's great to go out and try different places for lunch and dinner.

Events: I've attended 3 large events at the Rosewood (2 Weedings and 1 Corporate Retreat), and they were all a success. I believe discounted rate are available for large groups and the hotel can set up your group with they're own meals and activities. Which is great way to manage costs if you or your company are footing the bill. Standards are kept high, no mater the group size and the staff is courteous and accommodating to everyone.

  • Stayed: November 2013, traveled on business
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1  Thank AlonsoFB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosewoodSanMiguel, Director General at Rosewood San Miguel de Allende, responded to this reviewResponded February 8, 2014

Dear Mr. AlonsoFB,

Before anything else, let me thank you for you honest, avery useful, opinion of us.

Being considered by you as the new benchmark is an honor beacuse the city in fact has several firts class hotels and restaurants, so thank you!

Your kind words regarding the Food & Beverages and the events and catering just make us want to continue improving our service.

We really hope to see you soon again,

Alfredo Rentería

Managing Director

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Reviewed January 23, 2014

This was our first experience at a Rosewood hotel and we now get it. It's expensive but well worth it. We had an oversized room on the third floor, with a patio, a seating area, a king bed, a large desk and very nice bathroom with two sinks, ample counter space, big tub and separate shower, and a toilet in a separate room. The grounds are beautifully landscaped, and have walkways for easy strolling; the grounds cover about 18 acres in all. We ate and drank in all the possible places, including spending two late afternoons watching the sunset from the rooftop bar.
Every employee we encountered was eager to please, especially the wine steward Elias Chavez and concierge Ana Gabriela Saad.We wish we could remember more names of individual servers because most of them were great.
Our rate included transport by SUV from the Leon/Guanajuato airport, and then back to Guanajuato, which worked very well and is a good, safe way to travel in Mexico. The drivers were friendly and competent. If there is a downside to the Rosewood it's that you don't want to leave the grounds to explore one of the most popular visitor destinations in Mexico. .

  • Stayed: January 2014, traveled as a couple
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1  Thank oldtraveler47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosewoodSanMiguel, Director General at Rosewood San Miguel de Allende, responded to this reviewResponded February 8, 2014

Dear oldtravel,

Thank you very much for spending some time in order to give us this opinion.

We are trully happy to know that you had a good time around this beautiful hotel and this gorgeus city. I will make sure to let everyone know about your expirience, specially to Elías and Ana Gaby!

We look forward to see you soon again.

Kind regards,

Alfredo Rentería,

Managing Director

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Reviewed January 10, 2014

Seldom do I write a review before departure, but there is so much to compliment here and the risk of a future disappointment so slight, that I don’t want my enthusiasm to be diminished over time.

The physical facilities here are gorgeous and tasteful in every way. The common areas and passageways are thoughtfully decorated to match a traditional colonial era Mexican style updated with contemporary art and sculpture that fits in perfectly. The openings from the subdued colors of the walkways onto the well-maintained gardens and their burst of color are a visual delight.

We booked a king colonial room, which was exactly what we needed as we did expect to spend some time there to keep up on work and also just to relax. It is perfect for both. This hotel is one of several now recognizing that a work surface should be designed for two people, not one. There is a work area with a spacious desk and two chairs, a sitting area with a couch, chair, and coffee table in front of a gas fireplace, and the bed is spacious and extremely comfortable. The bathroom is huge and tastefully decorated as well. We have a large balcony with a beautiful view. We were disappointed when we arrived and found that there was a nice table and chairs on the balcony, but no alcove seat or chaise, as we had been led to expect that when we reserved, and my wife likes to sit outdoors to read. Within minutes, one was brought to the room and set up for us. Great service.

We booked the hotel’s private car airport pick-up service, and I recommend it. The cost was reasonable, the car clean and comfortable. It is a fairly long ride from the airport. We were provided with bottled water, a neck pillow, a print-out of the weekly newsletter from the hotel, and offered music from an MP3 player specifically mixed for guests. This is the kind of “small stuff” that makes a difference. Our driver Juan was terrific and provided us with some history and highlights as we drove into town.

Without exception, every person on the property has been helpful and friendly, and there is clearly a culture of making the guests feel welcome and appreciated. Check-in was easy and pleasant. We were provided with a tour of the property and an explanation of the features of the room. There was a complimentary pair of Coronas in an ice bucket waiting for us. When we returned in the evening, the ice in the bucket had been refilled. More ‘small stuff’ that gets noticed. We received helpful (and patient!) advice from Abigail at the concierge desk – some of which was by email before we arrived and from others in the reception area. When she was busy with other guests, other staff offered to help us. No one ever says, “that’s not my job.” And that’s a big deal in the service business.

We had tapas the first night on the rooftop terrace. The view is spectacular, and the food was very good. The staff is friendly and, again, makes you feel like they’re happy you’re there.

Oh, and the location. It’s perfect in terms of views and in terms of an easy walk to the town center and the sites beyond. And very quiet.

This place immediately “feels like home” (actually, better than home!) for our few days in SMA.

We have had the good fortune to stay in some excellent properties around this world, many more expensive than this. Rosewood San Miguel is clearly in the top tier.

  • Stayed: January 2014, traveled as a couple
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1  Thank Hamilton6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosewoodSanMiguel, Director General at Rosewood San Miguel de Allende, responded to this reviewResponded February 8, 2014

Dear Hamilton6,

I have read your opinion and you have reminded me why I am in this business: To make people happy!

Thank you very much for your kind words and for letting us know your expirience. Personally, I agree with you, the staff that works in this hotel is, undoubtedly, the most friendly and professional staff i have ever worked with. If you add the city as the canvas, the hotel as the place and the food and beverage as the paint we think we did a good job.

We really look forward to having you again really soon.

Kind regards,

Alfredo Rentería

Managing Director

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Reviewed January 9, 2014

the hotel was superb- great lobby outstanding breakfasts/brunches magnificent room with view of La parrochia. beautiful balcony overlooking san miguel. the staff was wonderful and suite/ food terriffic. pool was beautiful and fitness/ spas wer outstanding.

Room Tip: la parrochia room/suite was great with fantastic views and deluxe quality. only small proble the roo...
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  • Stayed: March 2013, traveled as a couple
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1  Thank bak43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2014 via mobile

We didn't stay here but did go up to the roof for a cocktail around sunset. It was a stunning view and very nice but be prepared to pay through the nose for your drink and any appetizers. We just had a drink and then ate some delicious tacos from a street food stall.

  • Stayed: December 2013
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Thank Pintofish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RosewoodSanMiguel, Gerente at Rosewood San Miguel de Allende, responded to this reviewResponded April 8, 2014

Dear Pintofish,

Before anything else is said, allow me to thank for taking some minutes to tell us how you experience went.

We are very happy you enjoyed the view from the terrace. I personally think that is one of the most beautifuls rooftop terrace restaurants in the world. Regarding the prices, we are happy to say that we have some competitive prices with other restaurants in the city and we will certainly keep doing this. We are commited with the quality on every product we offer to our guests and visitors.

Kind regards,

Alfredo Rentería

Managing Director

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Reviewed January 5, 2014

Stunning place. From the Luna roof top bar you get the best view of town. The service is excellent, Margaritas generous and they have a delisiously authentic tapas menu: try the octopus/bravas. Plenty of heat lamps and blankets for the winter evenings.

Stayed: January 2014, traveled with family
Thank JENSEN007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rosewood San Miguel de Allende

Address: Calle Nemesio Diez 11, San Miguel de Allende 37700, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in San Miguel de Allende
#1 Spa Hotel in San Miguel de Allende
#2 Business Hotel in San Miguel de Allende
#10 Romantic Hotel in San Miguel de Allende
Price Range: $438 - $1,094 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood San Miguel de Allende 5*
Number of rooms: 67
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Also Known As:
Rosewood San Miguel De Allende Hotel San Miguel De Allende

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