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“A Masterpiece in the Mountains” 5 of 5 stars
Review of Rosewood San Miguel de Allende

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Rosewood San Miguel de Allende
5.0 of 5 Resort   |   Nemesio Diez 11, Colonia Centro, San Miguel de Allende 37700, Mexico   |  
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Hotel amenities
Special Offer
Complimentary 4th Night
Certificate of Excellence
new york
Level Contributor
109 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
“A Masterpiece in the Mountains”
5 of 5 stars Reviewed June 18, 2013

Spent a night here before a wedding in Guanajuato. If it was not so hard to get to San Miguel from NY, we would be going back just for the Rosewood. The rooms were spacious and nicely decorated. The balcony was incredibly large as well. The highest praise has to be reserved for either the pool or rooftop bar though. The views are incredible from the rooftop. The best in all of San Miguel. The pool was an oasis and since we were not there in high season we had it all to ourself. Location is good as well as it is an easy walk to the jardin and the rest of town.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank rogi8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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608 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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  • English first
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English first
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed June 10, 2013

I stayed at this hotel last weekend for a wedding.

First of all I got fully charged to my credit card as soon as I made the reservation like 2 months prior to the arrival date, I was warned that this was going to happen so no surprised there, I considered it odd though.

Hotel Is located near downtown so location is good, you can go walk the streets of beautiful San Miguel an discover its amazing shops and handcrafts.

This is supposed to be a hotel that you can rest and relax... well we where woken up by the cleaning lady at 9:00 am banging on the door and shouting which was our fault cause we forgot to put the don't disturb sign. Well we went down for breakfast.... Service was just non existent really slow, badly organized, it would seem that waiters were not there and cooks at the buffet were telling us to please ask the waiters for our food.

We had breakfast and went for a visit to the churches and stores, had lunch at a downtown restaurant and returned the hotel at 7pm...guess what... room was not cleaned even that we told the cleaning lady to please return in 2 hrs. So we called front desk they sent two people and it was promptly taken care of.

In a hotel this price one would expect for everything to go without any inconvenience. Well it didn't. I've stayed in San Miguel previously and there are lots of beautiful hotels in town try some of the, small, perfect service, great art, good location, great food, etc.

Room Tip: A friend picked the suite, price was even higher, not worth it. We picked the Deluxe was ok for us...
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  • Stayed June 2013, traveled with family
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
5 Thank calvarius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Miguel de Allende, Mexico
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 6, 2013

This is by far the best option in San Miguel if you enjoy luxury and being pampered. You do, however, need to be able to afford it. There are many amenities on site that are truly unique and worth the stay. One such is the tequila bar, where you can sample many different tequilas from around Mexico. The restaurant has, although be a small selection, savory dishes that will leave you thirsting for more. The pool is delightful as there are many lounge chairs to choose from, you never need to 'guard' your seat by putting a chinsy towel on it. Waiter service is prompt and very cordial and respectful. You get the service that you pay for and the staff are highly trained to make you feel like you are the king and queen of the hotel. Rooms are spacious and have character. I recommend the balcony room overlooking the street with the trees on it... Very beautiful and can be romantic. Location is unbeatable as the city is center is a mere 4 minute walk. Many restaurants can be found within this same radius. If you've got the cash, splurge on this place.

Room Tip: Balcony room overlooking street is the best option!
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Mr_Brightside27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 6, 2013

We had three fantastic days at this hotel! all of it, from the pool, beds, rooms, bars, restaurant, decoration, terrace etc is top... the tranquility, service and the excellent location makes this hotel among the best in the area. add the SPA to this and you have the perfect weekend getaway, for couples or also your whole family.. it costs.. but its worth it!

Room Tip: get a view towards town!
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Urenda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 26, 2013

It's surprising to find such a big and luxurious hotel in San Miguel. Of course it has everything you would expect from a Rosewood hotel, but somehow it feels out of place here. Although it tries very hard to blend in with the rest of the town's buildings, the patina and charm is simply not there. On the other hand, you may like the modern conveniences built into their rooms and public areas, but at a price. Their rates rival those found in luxury hotels in major US or European cities. The staff is courteous and friendly, you can tell they were trained to please their guests. Not a bad option if you want to be pampered and would like to use more of the hotel facilities rather than submerge yourself in the town's charm.

  • Stayed May 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mechudo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
35 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed May 13, 2013

This is the best hotel in Mexico according to Conde Nast magazine. Room was huge with wooden floors and wooden beams in the ceiling. Bathroom was big with a separate shower and toilet and a jacuzzi bath. Hotel is only 2 years old and it shows. Craftsmanship, attention to detail, service were impeccable. Hotel is full of art pieces and they have an art gallery in the basement. Three pools including one for kids. My only complaint is that the pools were shallow. Attached residencies next to the hotel. Kids club. Staff goes out of their way to help and assist. Hotel built in the hacienda style with warm pleasing colors and a genereous usage of wood. Our room came with a big balcony. Fitness center was well stocked. The hotel also had a spa which we did not use. Main restaurant 1826 was used by us for breakfast. They have a tequilla bar, a poolside food service and a Luna restaurant on the roof with great views of the town. Overall a beautiful property. It is pricey but if you find a week when they have promotions it is worth the price. I would definitely return and recommend this hotel to anyone who is interested in visiting San Miguel. Definitely the best hotel in San Miguel. Two thumbs up.

Room Tip: Get a higher floor if possible.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queretaro, Mexico
Level Contributor
141 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
5 of 5 stars Reviewed April 17, 2013

We spent last weekend at the Rosewood San Miguel de Allende for our first anniversay, and it was a incredible experience. From the moment you get to the valet, they make you feel at home, check in is hassle free. When we got to our room our luggage was there and our host Renate explained every little detail.
We spent the afternoon at the pool, beautiful place. At Agua bar (pool) I had the only problem, they charged me for a more expensive tequila that the one I ordered, and they told me it was the same price, and it wasn´t, a big mistake for a hotel like this.
Then we went to Luna bar, it has the most spectacular view of San Miguel and its cathedral.
We met Carlos Adame, manager and made us feel really special for our anniversary, when we got back to our room there was a big heart made of rose petals.
At check out concierge Israel was really helpful and made the price correction for the tequila @ Agua bar.
One other little issue, they charge 200 pesos for parking, expensive for a place like San Miguel or even Mexico, and they left my car in a place where all my trunk was dirty because a drop of water all weekend long, I had to polish my car getting back to Queretaro. As a pet friendly hotel, we had a dog bark early sunday morning, this was annoying too.
Food was great, employees make you feel special all the time, what a great hotel.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank jpmfv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rosewood San Miguel de Allende

Property: Rosewood San Miguel de Allende
Address: Nemesio Diez 11, Colonia Centro, San Miguel de Allende 37700, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in San Miguel de Allende
#1 Spa Hotel in San Miguel de Allende
#2 Business Hotel in San Miguel de Allende
#4 Family Hotel in San Miguel de Allende
#10 Romantic Hotel in San Miguel de Allende
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Rosewood San Miguel de Allende 5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Rosewood San Miguel De Allende Hotel San Miguel De Allende

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