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Reviews (90)
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Reviewed 5 weeks ago

We had a wonderful time with our guide, Isabel. She is very knowledgable about the history of San Miguel, and about all the different parts of the town. We thoroughly enjoyed our time with her and would recommend this tour to anyone who has an interest in learning more about San Miguel. It's also a nice way to start out your trip to give you a good overview of the area. Would highly recommend.

Date of experience: January 2020
1  Thank Wendy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2020

Israel was a great tour guide, very fun, friendly, and incredibly knowledgeable. As a family, we thoroughly enjoyed our excursion to Guanajuato under the lead of Israel.

Date of experience: December 2019
Thank GoPlaces273061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2020

This was a wonderful way to start the trip and get an overview of the city. The tour guide was very knowledgeable and we moved at a leisurely pace.

Date of experience: December 2019
Thank akposada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2020

My wife and I were intrigued by Mexican wine and decided to take this tour to learn more about it. Catrina tours communication was excellent, I booked my trip through TripAdvisor and received a prompt confirmation. We were picked up from our hotel in a late model large SUV. Our tour guide (Juliette) spoke fluent English and had an amazing amount of knowledge around wine having spent 7 years in France studying wine tourism and completing an internship at a Bordeaux winery. We visited two wineries and got the grand tour for each with an in-depth explanation on how they made their wine. As Australia’s we found it to be a little slow (2 winery visits, tasted 6 wines over a 6 hr period). Speaking with our tour guide it appears that this is a Mexican cultural twist whereby they take things a lot slower and prefer to thoroughly understand the why behind the what (which was fine by us - we are in different country happy to experience the local way). As a comparison in Oz we would probably visit 4 - 6 wineries in the same time frame. Overall I would thoroughly recommend this tour, we learnt a lot about Mexican wines and the wineries we visited. We were also pleasantly surprised with the quality of wines for such a young grape region (I wont spoil the history in this review). It’s a must do if you are passionate about wine and can spare the time.

Date of experience: January 2020
Thank Chopchop21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2020

This walking tour was underwhelming.
The guide was on her phone texting others during much of the tour. Distracted and in-attentive to our time and $$ we had paid for the tour.
She also took time from our tour to buy personal gifts for her family.
The information presented was very basic and only covered a few major spots in City Centro, most of which we could and had done on our own.

Date of experience: January 2020
Thank timcB7992XO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatrinaTours, Owner at Catrina Tours, responded to this reviewResponded January 6, 2020

Hi Tim,

Thank you for your review. I apologize about what happened, that is obviously not acceptable and the guide should've known better. I wish you would have contacted us before the review, we would've been happy to discuss this and try to remedy it in a timely manner. This is the first time we've had anything like this happen and I am deeply sorry our service did not live up to your expectations. We appreciate you taking the time to write this review as we're always looking to improve.

Take care and all the best for the new year.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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